Please provide a link to your website where Instagram is present so we can take a look. If you use the latest theme version Instagram should work.

So by installing and activating the latest multi-purpose plugin from the latest theme version, your homepage displays shortcodes.
That would not be possible, the multi-purpose shortcodes will be displayed as elements if the tagDiv composer and multi-purpose plugin are active.
The latest version of these plugins is this
– https://www.screencast.com/t/lcFvI1FxYjr
These work properly and we made multiple tests with them. Maybe in your case there is a plugin conflict. Deactivate all plugins except theme plugins, then check again.

If there is a problem using these plugins properly, send us an email at contact@tagdiv.com and provide admin login, as well as FTP and cPanel if possible. Include a link to this topic in the email.

Hi,

Maybe it is a cache issue. Since the latest update (8.7.4) Facebook in the social counter requires just the ID, no other information is required
– https://www.screencast.com/t/tNlu4c6t
So no need for Facebook security keys or tokens.

You could try changing the ID a few times, use some test IDs (coca-cola or bbc for example). The counter should display accurate counts. Then switch back to your ID and check the results.

Thanks

This is unusual, it seems there is no valid path to the featured image in AMP pages
– https://www.screencast.com/t/axPn5YDw
The AMP validator does not detect any problems within the page.
You could first test if this is solved by deactivating as a quick test all your plugins, leave only theme plugins active. Also be sure to use the latest version of the AMP plugin we provide (1.2).
Let us know the results after trying this.

Hi,

Basically this is related to website optimization and speed in relation to how CSS works. There are some topics that you can read in this matter, a few here
– https://forum.tagdiv.com/topic/old-css-ghost-colors/
– https://forum.tagdiv.com/topic/theme-flashing-default-blue-top-bar-before-loading/

Hi,

I don’t quite understand where exactly you want to set that standard image size, for what. If you could provide some more details about this it will be helpful.

Thanks

Hi,

Maybe you disabled those options in your user profile settings
– https://www.screencast.com/t/1SoVVU6fOZ4
Other than that there would be no reason for them not to appear.

Thanks

Hi,

Please check if you are using the latest tagDiv AMP plugin version
– https://www.screencast.com/t/leKOCJcJ44
This plugin version contains no known issues, all the identified ones from previous versions were fixed.
If there is still a problem, please provide a link to a post on your website which has these errors and we will take a look.

Most of the problems until now after the plugin has been updated, were related to user inserted post content elements or ads that AMP detects as invalid.

Thanks

Hi,

The latest theme version is 8.7.4 please check the changelog in our themeforest page
– https://themeforest.net/item/newspaper/5489609
– https://www.screencast.com/t/FLdqWdJK

What Bogdan is saying is that the social counter ca now be configured by entering only the ID
– https://www.screencast.com/t/FL3gVjdJ5If
Previously users had to enter security keys, app ID and token.

Thanks

Hi,

All the posts have a primary category, either you set one or not. If not set then the first one alphabetically will be picked, or the only one.

Once you set one then that will be primary. Posts will inherit the sidebar like you mention and the background. Also the breadcrumbs will display the primary category in the path to the post. When the post appears in a block or grid the category tag will be the primary category
– https://forum.tagdiv.com/primary-category/

This would be the functionality of this feature, it is meant to help with the sidebar control as you can maintain the sidebars for more posts at once for example.

The only way to have the posts not inherit the sidebar of the primary category, is to set one manually for that post. That will override the category sidebar.

Thanks

Hi,

There were no changes to those elements over the last updates. That should look the same as before. Try changing the header style to a different one, then back again. Clear all caching as well. If you have custom code for the header check it.

If nothing works please provide a link to your website and we will take a look.

Thanks

Hi,

There are options for customizing the fonts, column title has them as well. Please check the general tab of the element
– https://www.screencast.com/t/TfLVN1xW9iXc
Customize the fonts of the title as you wish.

Thanks

Hi,

Both previous updates contained mostly fixes, there were no major modifications or additions that would cause update problems. It would be best to use the latest version, there were some useful fixes like the Chrome composer flicker issue and Facebook social counter fix.
Please try to update by FTP, that is the most reliable method in this matter. Follow the steps presented in the guide and everything should go fine.

On themeforest only the latest theme version is provided at all times, so unless you make backups of the theme packages there would be no download link in the themeforest theme page for older versions.

Hi,

So any of the custom ad spots in which you enter ad codes refuses to display the ads, while the same ad code displays when entered in non-custom ad spots. That is unusual indeed.

If you could provide a link to a page containing custom ads which are not displaying, we will take a look. Maybe we could spot something.

Hi,

Does it look the same as the demo post of the theme? Check it here
– https://demo.tagdiv.com/newspaper/15-grooming-techniques-every-man-needs-to-know/
If they look the same, then that is how the template looks on a smaller screen. The content will get smaller (responsive) as the screen width is reduced, so there would be no problem in this matter across all devices of all sizes.

If there actually is a problem with the way post template 4 behaves in your case, please provide a link to such a post on your website. We will take a look.

Thanks

Hi,

Please check the “Features” menu item in the live demo, there you will find all the blocks grids, full grids and most of the theme elements
– https://demo.tagdiv.com/newspaper/
If you have any questions do not hesitate to ask.

Thanks

Hi,

It seems that there is no logo at the moment
– https://www.screencast.com/t/jvf445cQVh
The logo may display in a different way from style to style, it is not intended to display the same. If you will upload the logo again, I will check if there is anything wrong with it.

Thanks

The text decoration underline thickness cannot be changed with CSS, there is no CSS rule that I know of. Maybe that example you keep mentioning is not using this method. It could be using a border bottom, in this case the thickness can be controlled
– https://www.screencast.com/t/Sxq4O1uTlXY

.td-post-content a {
color: #222;
border-bottom: 2px solid yellow;
}
.td-post-content a:hover {
text-decoration: none;
}

Hi,

You can embed videos in pages by pasting the video links in text elements
– https://forum.tagdiv.com/topic/video-from-youtube/
So simply enter the video links in a text element on pages, save the page and view it.

Hi,

That is an unusual amount of padding top that the embed video has
– https://www.screencast.com/t/2mSp5YHia
That is what is causing the gap below the video. That padding is not coming from the theme, it would have no point. How exactly are you embedding the videos? try simply pasting the video link in the post content
– https://www.screencast.com/t/wkOp90H8pQ
The video should not have such an enormous padding
– https://www.screencast.com/t/QCr3yBtyu

Hi,

From what I can see this is caused by a “Pin it” button that tries to display on the images. It’s CSS is conflicting with the theme. Try a code like this in Theme panel->Custom CSS and it should resolve the problem
– https://www.screencast.com/t/tztUl36NB

.td-gallery div.sw-pinit {
position: static!important;
opacity: 1!important;
}

Thanks

I wouldn’t know, that surely is not a theme used class. Maybe a plugin is adding the boxes, or code additions. You could investigate more.

Maybe like this – https://www.screencast.com/t/TfWRVLGg8RQ

.td-post-content a {
color: #222;
text-decoration: underline;
text-decoration-color: yellow;
-webkit-text-underline-position: under;
-ms-text-underline-position: below;
text-underline-position: under;
}
.td-post-content a:hover {
text-decoration-color: yellow;
}

Hi,

From what I can find online the text that should usually appear when posting a link to your website on LinkedIn, would be as mentioned here
– https://support.squarespace.com/hc/en-us/articles/115012387108-What-text-displays-in-social-posts
Site name would be here – https://www.screencast.com/t/Ge85usbB
With the Yoast SEO plugin you can customize the title structure for the homepage
– https://www.screencast.com/t/mpWn1YW2fY

Thanks

That is unusual, maybe it is not entered in the theme panel. I still see it in the page source here however
– https://www.screencast.com/t/wCpe4vfP3r
If you cannot find it, I could give you a different code to cancel it on mobile

.sf-menu {
display: none;
}

Enter it in the Advanced CSS->phones section.