Hi,

Blocks and grids already have post filtering and sorting available
– https://forum.tagdiv.com/block-settings-guide/
Each of these can display the posts you want on any given page.

Thanks

Hi,

I understood that it is not working, but it would be helpful to know what exactly is happening. If there are errors mention them.
Worth to check the theme system status as well
– https://forum.tagdiv.com/system-status-parameters-guide/
Ask your hosting provider to increase the server and WordPress parameters mentioned in the guide. Insufficient resources can cause issues.

Thanks

Hi,

It seems the website is not working at the moment, I have tried to access it multiple times and it is not loading
– https://www.screencast.com/t/FKqUEXQe

Thanks

Hi,

They seem to display better now, one below the other at least. I see the titles have a white color, so they are invisible
– https://www.screencast.com/t/3La3P0k9hqjZ
Also the first single image is aligned right, the middle one is center and the last is left. If you could align them all center and also set a different color for the titles they would display better. Or try with custom code, with this result
– https://www.screencast.com/t/iJhwSmwA6
– https://www.screencast.com/t/4aWg1S4u0z
This is the code I used, it should be entered in the Theme panel->Advanced CSS in the phones section. This way it will only be applied on mobile, while desktop remains the same

.home .wpb_single_image {
text-align:center!important;
}
.home .vc_custom_heading {
color:black!important;
text-align:center!important;
}

Thanks

Hi,

Seems I pasted the wrong link above, meant to show a screen of the slider width settings
– https://www.screencast.com/t/O2B6kCdsGsl
Abut the issue, I don’t quite understand what you are referring to, the slide already is full width at the moment. The image that is used is the post featured image. In the demo you mention the image used is of this size
– https://www.screencast.com/t/8d1XoeED5z6Y
Bigger images such as this will result in a more quality image in the slider, if that is what you are asking.

Thanks

Hi,

The email investigation with Lukas is inconclusive, the discussion has not continued since the initial email.

@Mijaz Please send us an email at the address mentioned above, admin login and details about the problem, in what circumstances it happens. We will investigate.

Thanks

Hi,

You could use a Woocommerce extension for that purpose
– https://woocommerce.com/products/woocommerce-menu-cart/
It offers the possibility of adding a basket in the top menu for example.

Thanks

Hi,

Try making the change in this file – https://www.screencast.com/t/CqMzwt5e5hVm
Change the link there and it should work.

Thanks

Hi,

Please check the theme system status
– https://forum.tagdiv.com/system-status-parameters-guide/
Ask your hosting provider to increase the server and WordPress parameter values if needed. Insufficient resources cab cause such issues.

Thanks

Hi,

Other caching plugins or configurations might work as well, I said we tested the theme with WP Super Cache only, which is widely used and it does not create any issues. That is why it is recommended.

Thanks

Hi,

The featured image will open in a modal when clicked, by default. This could be removed here by removing the modal class
– https://www.screencast.com/t/Xq2zmW4dwOqr
That would cause the image to open like this
– https://www.screencast.com/t/tphH1GR84E
Next remove the link set above
– https://www.screencast.com/t/J7cm0wfIrW3
That would result in the image being non-clickable. You can make this modification if that is what you want.

Thanks

Hi,

This is where the category link of the category tags is defined in the theme
– https://www.screencast.com/t/JTHRfkdN2
You would somehow have to modify the link to get the post URL not the category.

Thanks

Hi,

Please try this suggestion, deactivate all plugins except theme plugins. Try the composer on a new page and see if it works properly with no errors.
Also check the theme system status
– https://forum.tagdiv.com/system-status-parameters-guide/
Ask the hosting provider tom increase the parameter values if needed.
From what I found online the error could be related to jetpack
– https://stackoverflow.com/questions/36900447/websocket-connection-failure-error-during-websocket-handshake-response-code-40

Thanks

Hi,

I don’t quite understand exactly what you are referring to. The minimum memory allocated for WordPress would be as mentioned in the guide. Higher would be better if possible.
Deactivate all plugins except theme plugins and make tests. The theme works in the conditions mentioned above.
A thing to note is that the theme is tested with PHP versions up to 7.1, higher versions may cause issues.
I don’t know unfortunately what photo you are seeing and where. If you could provide some useful screenshots and more details we will try to help you as best we can.

Thanks

Hi,

The website does not display properly from what I can see. The blocks and layout are broken. First depending on what page builder you are using, deactivate the other. If you use Visual composer deactivate the tagDiv composer. After doing this check the result.
If you made any modifications to the theme files or added custom code that could cause this issue check this as well. Try deactivating plugins if possible, leave only theme plugins active.
Ultimately do a theme reinstall by FTP
– https://forum.tagdiv.com/install-via-ftp/

Thanks

Hi,

The theme by itself does not have preferential settings for the ads. Once entered in the theme panel they will always be displayed in their respective locations.
If the ads you are using are not Adsense they could be removed with CSS maybe, based on the post IDs.
Or you could try the Adrotate plugin, this works with the theme based on user feedback. I believe it has options like you want, it would offer better control over the ads. Here is some documentation on the plugin if you should give it a try
– https://ajdg.solutions/manuals/adrotate-manuals/
– http://www.wpbeginner.com/plugins/how-to-manage-ads-in-wordpress-with-adrotate-plugin/

Thanks

Hi,

If the theme panel save button is missing that could mean the theme was not installed successfully. Please try and reinstall the theme, by FTP would be the most recommended method in the matter
– https://forum.tagdiv.com/install-via-ftp/
Let us know if the issue is still present after reinstalling.

Thanks

Hi,

@PhoenixMedia Please try again, it will work eventually. Enter valid information in the Id field first, like this example
– https://www.screencast.com/t/q5xkHoWdGPtL
If there are no results initially please try fiddling the settings, change the number of columns or image gap options. The images should be displayed. Sorry for the inconvenience.

Thanks

Hi,

The category page should load posts that belong to the current category, or sub-categories of that category. In this case it seems to initially load adequate posts, but after the infinite loading it seems to load the same posts but with a different category tag
– https://www.screencast.com/t/8E7i92KAaLO
– https://www.screencast.com/t/vwZkUPCmC
I could not say what exactly is causing the issue, I cannot recreate it on my end. Try changing the pagination to a different one, see if the same posts are displayed. Let us know the results.

Thanks

Hi,

The category you choose in the filter tab will filter the posts, the block will display posts from that category.
If you only enable the ajax filter for both blocks it will display the same categories. This is independent of the block filtering. You must enter specific category IDs in the ajax dropdown if you want particular categories to show
– https://www.screencast.com/t/G86JGxWyX
More about block settings here
– https://forum.tagdiv.com/block-settings-guide/
Changing the theme name should not create any issues, we have not tried it or made any tests though, for the moment.

Thanks

Hi,

Those would be some custom fields used in the theme backend
– https://www.screencast.com/t/BtdFk8QNiV
These are not displayed on the actual post page, only the post views would in the designated location of the views if enabled. They might be outputted unintentionally by a plugin, or the custom post type you are using.
Maybe teh plugin has settings to not display custom fields, or at least not all. You could try this code as well
– https://theeventscalendar.com/knowledgebase/hide-all-custom-fields/

Thanks

Sorry for the delay, the mail you sent was in the spam folder unfortunately. We have replied via email.

Thank you!

Hi,

The pages should be generated automatically, if they are not you can generate them manually and they should appear
– https://docs.woocommerce.com/document/woocommerce-pages/

Thanks

Hi,

Please try removing the demo class td-travel-header from the row. Check the general row settings for the top row and remove the custom class found there. It is added by the demo for custom design used on the default elements. Let us know the results.

Thanks

Hi,

The top bar can display predefined elements, like the ones I mentioned above. A page cannot be entered in the top bar, there is no option for that. That would be available in the footer section only.

Thanks