Hi,

You could use an archive widget to allow users to navigate the archives
– https://www.screencast.com/t/nmPc8qcoRwW
– https://www.screencast.com/t/1XaX87s7NcU

Thanks

Hi,

That would be caused by RTL most likely. Please try and understand that the theme does not support RTL, there is no design or functionality made in this regard. It would require many changes and modifications to the theme to make it work properly in RTL conditions.

Thanks

Then here will most likely work – https://www.screencast.com/t/lxP2gcTxwh3
I should have mentioned this file in my last reply, sorry about that.

Hi,

These kind of issues happen when Visual composer is used on posts, in combination with the tagDiv composer being active. If you plan to use Visual composer as the page builder, please deactivate the tagDiv composer and everything should display properly.

Thanks

Hi,

@liberoarbitrio I have inspected the website, browsed some posts. The socials are loaded properly for me on initial loading
– https://www.screencast.com/t/THZOyqt8E
I did not have to do anything with the mouse to make them appear. Tested on Chrome and Firefox browsers.

@angelgallegos The socials are not displayed at all. From inspecting the issue it seems they have opacity 0 so they are invisible. If I correct the opacity in the inspector they still do not display properly, there seems to be some text that appears for each social
– https://www.screencast.com/t/SVgRQ0Xf
I could not say what that text is, could be added by a plugin. You could make a quick test and deactivate all plugins if possible, then clear all caching again. Check if this solves the issue.

Thanks

Hi,

If you are not using the mobile theme plugin the desktop ad will remain in the same position.
This method will not work with the mobile theme plugin active, the shortcode will not be rendered. The mobile theme has ad settings of it’s own that you can use.

Thanks

Hi,

Blocks have filtering options by categories only, or by custom post type. But not by taxonomies. This would require modifications in the main theme files and probably a lot of work. These theme elements are not meant to have this filtering, I could not say what needs to be done to achieve a taxonomy filter using theme blocks. Sorry if this is an inconvenience for you.

Thank you!

Hi,

The Whatsapp and Viber socials are not displayed on desktop. They could be made visible if absolutely required with a code like this
– https://www.screencast.com/t/tEYBzRg1xXcF

@media (min-width: 767px) {
.td-social-whatsapp,
.td-social-viber {
display: inline-block;;
}

Thanks

Hi,

If the multi-purpose plugin is active, then all the elements that is provides will be visible in the tagDiv composer
– https://www.screencast.com/t/ZrADyFR1S
From there they can be dragged and set on pages. If they are not displayed, then something is not working properly.
Please check the theme system status section
– https://forum.tagdiv.com/system-status-parameters-guide/
Ask your hosting provider to increase the values of the parameters mentioned in the guide, if needed.
Additionally try as a quick test to deactivate all plugins except theme plugins, check if this has any effect on the issue. Let us know the results.

Thanks

Hi,

I thought you wanted to remove the page title from top, sorry if I misunderstood. The page can be set as homepage like this
– https://forum.tagdiv.com/homepage-how-to-build-and-set-it/

Thanks

Hi,

I believe that if you have a SEO plugin installed it should pick the right image. The theme does not have any options in this matter of it’s own. The og tags added by the SEO plugin should ensure the proper image is picked.
I found this guide on Google recommendations in the matter
– https://support.google.com/news/publisher/answer/13369?hl=en
– https://webmasters.stackexchange.com/questions/54423/foolproof-way-to-ensure-google-news-pulls-the-correct-image-for-its-thumbnails
You could try a recrawl – https://support.google.com/webmasters/answer/6065812?hl=en
Or check and submit a sitemap
– https://kb.yoast.com/kb/submit-sitemap-search-engines/

Thanks

Hi,

There are some errors on the website from what I can see
– https://www.screencast.com/t/fNNCWSOaiq6f
The mobile theme is sensitive to caching, it may not work properly under particular configurations. If possible try as a quick test to deactivate the cache plugin currently used, activate the mobile plugin and check if the issue is solved.

Thanks

Hi,

Now it works. As I mentioned above the theme will not work properly with RTL, this is why the issue is happening. I could give you a code for this issue specifically, but others may happen with different elements and other modifications will be necessary.
Try entering this code in Theme panel->Custom CSS section

#td-mobile-nav {
position: fixed;
}

It should fix this problem, but it could create others as well.

Thanks

Hi,

1. Please provide a link to your website so we can inspect the issue with the spacing. Use the browser inspector to try and identify where the space is coming from
– https://forum.tagdiv.com/create-custom-code-using-the-browsers-inspector/

2. This is unusual, I have not seen this before. SO on the website there are currently 2 footer sections. That would suggest the theme is not working as it should or has not been installed properly. Or maybe if you made modifications to the theme files.

3. The tagDiv composer does not have woocommerce elements. It will render however woocommerce shortcodes added in text elements for example
– https://docs.woocommerce.com/document/woocommerce-shortcodes/
– https://www.screencast.com/t/wgwbT4aD9HiZ
– https://www.screencast.com/t/QLEEfpppEu

4. I don’t quite understand what you are entering in the footer (if that is the footer) and how exactly you are viewing the footer in the backend.
Please provide more specific details so I can be able to maybe recreate the issues, or links to where this is happening so we can inspect them.

Thanks

Hi,

Make sure you are using the latest version of the theme and plugins from the latest version as well.
There was an issue similar to what you are describing in a previous theme version, it is currently fixed.
If you recently updated the theme to the latest version, deactivate and remove all the theme plugins. Reinstall them again from the latest package you have downloaded (specially then multi-purpose plugin).
Also check the theme system status, ask your hosting provider to increase the value of the parameters mentioned in this guide
– https://forum.tagdiv.com/system-status-parameters-guide/
Please let us know if there still is a problem.

Thanks

Hi,

The created thumbnails will fill the module, by default. Each module has a predefined thumbnail size, this will ensure that the thumbnail fits properly automatically. No need to do anything else then set a featured image for the posts.
If you could provide a link to your website we will inspect it and check if there is a problem with the thumbnails. From the screenshots it seems the thumbnails fill the whole module.
In some cases when thumbnail were smaller for example, there would be empty space around them, this is solved by regenerating the thuumbnails
– https://forum.tagdiv.com/thumbnails-fix-strange-looking-images-on-blocks/

Thanks

Hi,

You can send us an email at contact@tagdiv.com and provide admin access. We will take a look. Also paste a link to this topic in the email.

Thanks

Hi,

That is unusual, the theme plugins are created specially for the theme. The theme is fully tested and works properly with them.
Check the theme system status, ask your hosting provider to increase the server and WordPress parameters mentioned in this guide, if necessary
– https://forum.tagdiv.com/system-status-parameters-guide/
Insufficient resources can cause issues with the theme and theme plugins.

Thanks

Hi,

That would be the page title, it should only appear if the page template with title is selected
– https://www.screencast.com/t/3imZUHnx3kGg
You could select the default page template, this will not display the page title.

Thanks

Hi,

The theme uses a center top cropping system, this was considered to be the best in general to be used for the thumbnails creation
– https://forum.tagdiv.com/featured-image/
The image aspect ratios also will influence the resulting thumbnails
– https://forum.tagdiv.com/thumbnails-vs-featured-image-size/
So there will be different results depending on module used, each module has a predefined thumbnails size
– https://forum.tagdiv.com/theme-thumbs/

Thanks

Hi,

For me they seem to work properly on initial loading of the page
– https://www.screencast.com/t/w2FoN6B97jw
I have tested in Chrome and Firefox, there is no problem. If you have enabled socials that only appear on mobile such as WhatsApp and Viber be sure to drag them last (click and drag the social)
– https://www.screencast.com/t/LUnttkNNJsx

Thanks

Hi,

If you should decide that the theme is not suited for the website, we will be able to provide a refund if requested.
There are many guides here on the forum regarding page speed optimization. Such as these
– https://forum.tagdiv.com/topic/score-100100-pagespeed-with-newspaper-wordpress-theme/
– https://forum.tagdiv.com/topic/newspaper-theme-speedify-your-website/
– https://forum.tagdiv.com/topic/tutorial-chriss-custom-optimizations-for-functions-php-etc/
– https://forum.tagdiv.com/cache-plugin-install-and-configure/
– https://forum.tagdiv.com/cloudflare-cdn/
– https://forum.tagdiv.com/how-to-make-the-site-faster/
– https://forum.tagdiv.com/topic/tinymce-advanced-and-other-various-disabling-speed-boster/
Hopefully you can try some of these suggestions provided by theme users, and get better results in the matter.

Thank you!

Hi,

The theme blocks do not have options to change the heading used, at the moment. It may be added in future updates however.
It could only be changed in the theme code for all block titles and post titles on modules.

Thanks

Hi,

The color is coming from the demo, demos contain custom design. The same color is displayed here for example
– https://www.screencast.com/t/9BlLbBvQ
In this case you could if you want to change the demo design, you could remove this code here
– https://www.screencast.com/t/CiR8ggwWLM9
Then the default colors will apply
– https://www.screencast.com/t/hfT265ituKMp
– https://www.screencast.com/t/WdwRH7aXzJ2
Another way would be to override the demo color with a similar code in Theme panel->Custom CSS
– https://www.screencast.com/t/8UBO8jMhU
But it would be better to make the modification in the demo stylesheet as shown instead of the CSS solution.

Thanks

Hi,

Visual composer hides the row background on mobile, that would be the default behaviour. It could be made visible with custom code, such as this one
– https://www.screencast.com/t/rN5XtdsorPIB

@media (max-width: 767px) {
.vc_hidden-xs {
display: block!important;
}}

Enter the code in Theme panel->Custom CSS and the video background should be visible on mobile.

Thanks