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Simion C.
tagDiv Staff

Hi,

Re-check the plugin settings maybe, make sure it is configured properly. Check the plugin documentation as well
https://mailoptin.io/docs/
If they have a support forum maybe you can try there as well.

Thanks

Simion C.
tagDiv Staff

Hi,

I could give you a code to reduce the margin between those elements, by default there is a margin set like this
https://www.screencast.com/t/OCQJ2334lvqN
You could try a code like this to reduce that margin
https://www.screencast.com/t/Yw42PRMi

.td-footer-wrapper .td_block_wrap {
margin-bottom: 24px;
}

Modify the value as you wish and enter the code in Theme panel->Custom CSS section.

Thanks

Simion C.
tagDiv Staff

Hi,

You still not mention how it is not working, what exactly is happening. Each composer is tested and works with the theme
https://www.screencast.com/t/xOq2ZxWnw1
Please re-install the theme by FTP
https://forum.tagdiv.com/install-via-ftp/
Deactivate and remove all theme plugins and reinstall them. Deactivate all other plugins, leave only theme plugins active. Check to see if everything works as intended.

Thanks

Simion C.
tagDiv Staff

Hi,

There is no difference between the source image used and the slider, see them here compared one below the other
https://www.screencast.com/t/kQgEEYVr
Other then the gradient color applied on the image by the slider (I removed that in the inspector to compare images) there is no difference.

Thanks

Simion C.
tagDiv Staff

Hi,

1. If you are not using the mobile theme plugin, the settings are here
https://www.screencast.com/t/35AiozaxchA
If the mobile theme plugin is active the settings are here
https://www.screencast.com/t/AN8Konc4W
Make the changes accordingly and the results should be good.

2. They seem alright to me, there are no height or width differences from what I can see, between the sliders. Maybe I am not seeing the issue, please correct me.

Regarding the cache please check the configuration, there is a guide here
https://forum.tagdiv.com/cache-plugin-install-and-configure/
Settings may not look the same with the latest version of the plugin, but you can take a look.

Thanks

Simion C.
tagDiv Staff

Hi,

You could enter the code in a child theme stylesheet or directly in the theme stylesheet. There is no option to load the custom CSS in a different location, unless thorough code modifications maybe.

Thanks

Simion C.
tagDiv Staff

Hi,

First please check the theme system status
https://forum.tagdiv.com/system-status-parameters-guide/
Ask your hosting provider to increase the parameter values if needed.
After doing this check if the composer works properly. If there is still a problem (while having all other plugins deactivated) send us an email at contact@tagdiv.com and provide admin login information. We will investigate the issue. Also include a link to this topic in the email.

Thank you!

Simion C.
tagDiv Staff

Hi,

Maybe a plugin might work if you require a different breadcrumb implementation. Theme uses standard breadcrumb functionality. So you could disable the theme breadcrumbs and use a plugin to display the custom breadcrumbs. Maybe something like this if it works properly with the theme
http://www.wpbeginner.com/plugins/how-to-display-breadcrumb-navigation-links-in-wordpress/

Thanks

Simion C.
tagDiv Staff

Hi,

We can provide that version of the theme if you need it, please send us an email at contact@tagdiv.com

Thanks

Simion C.
tagDiv Staff

Hi,

Upload them for example in a free image hosting provider and post the link here in the topic.

Thanks

Simion C.
tagDiv Staff

Hi,

Thank you for your appreciation. Please do not hesitate to contact us if you have any questions or need help with something.

1. It seems the previous theme has a narrower post content width. The width in the Newspaper theme for the post content is 696px with a sidebar, with no sidebar it will use the full available width of the theme.
The post content general width cannot be changed by a setting, it is fixed and predefined in the theme.
Narrower post content could be achieved using the padding option
https://www.screencast.com/t/xRg7co5liyD
But this would require you to set it for each post individually. I could give you a code solution, something like this example
https://www.screencast.com/t/lhUVABqBUlzl
This could be a solution if you absolutely need to reduce the post content width, it will apply to all posts at once. This is the code used in the example, it will produce similar width as the other theme

.td-post-content {
padding-left:8.5%;
padding-right:8.5%;
}

Enter it in Advanced CSS if you want it to affect desktop only.

2. It seems the image is not aligned center. A solution would be setting a custom class to the div like this example
https://www.screencast.com/t/h97F9Q1t
Then use a code like this (custom code can be entered in Theme panel->Custom CSS section)
https://www.screencast.com/t/54aKKuy5

.myclass img {
margin:auto;
}

You don’t have to pay for anything, we will try to help you as best we can with theme options or by case with simple solutions.

Thank you!

Simion C.
tagDiv Staff

Hi,

Indeed the mobile content is loaded on desktop, that would be the current implementation. But I really could not say how exactly this would affect SEO, in a positive or negative way.
This functionality might change if it will be considered to cause SEO issues.

Thanks

Simion C.
tagDiv Staff

Hi,

I don’t quite understand what you want to do. By default (mobile theme plugin inactive) on mobile the same header menu will be displayed. If the mobile theme plugin is active you can choose a different header menu than on desktop
https://forum.tagdiv.com/the-mobile-theme/
The top menu is not displayed at all times on mobile. It could be made to appear with a custom code, but only when the mobile theme is not used.
Please correct me if I misunderstood what you are asking.

THanks

Simion C.
tagDiv Staff

Hi,


@Michalb
We can take a look if you send us an email at the address mentioned above. Include a link to this topic in the email.
Beforehand please check the theme system status
https://forum.tagdiv.com/system-status-parameters-guide/
Ask your hosting provider to increase the parameters if needed. Deactivate and remove the theme plugins, re-install them from the latest theme package. Deactivate all other plugins, leave only theme plugins active. Check if the error is still displayed.

Thanks

Simion C.
tagDiv Staff

Hi,

Rows can be stretched to full or fixed values in the row settings
https://www.screencast.com/t/LwofX426x1n
The only situation when the row cannot be stretched would be if there is a background set for the website
https://forum.tagdiv.com/background-introduction/
I see there is no background image set, there mighty be a color. Please check this in the theme panel and clear any color found there
https://www.screencast.com/t/SxDGWqtXB

Thanks

Simion C.
tagDiv Staff

Hi,

There would be a way of displaying a vertical scroll in the composer, it will require a small modification in the plugin design, here
https://www.screencast.com/t/03eaDoBqwo
https://www.screencast.com/t/iMQhYDrKBif
This would create a scroll like this
https://www.screencast.com/t/BkiBWAinZL
This might be available by default in future updates, but for then moment the composer does not have a scrollbar. Sorry for the inconvenience.

Thank you!

Simion C.
tagDiv Staff

Hi,

That could be removed with this code
https://www.screencast.com/t/3FZ0yVGF3j1y
If you can enter it in the general custom css section in the theme panel, it will affect mobile as well with this result
https://www.screencast.com/t/ofsBmELkhjU
Or you can enter in the desktop section to work only on desktop

.home .td-main-page-wrap {
padding-top: 0;
}

Thanks

Simion C.
tagDiv Staff

Hi,

Try activating it again, there should be no problem. Let us know if you encounter difficulties.

Thanks

Simion C.
tagDiv Staff

Hi,

As I mentioned before the theme does not have any options in the matter. From what I see most of the posts have the proper thumbnails displayed, but others do not. Since these are all posts and they all have featured images set, the og tags are added properly, in theory there should be no problem. I could not say why Google is picking the wrong image only for some posts.
We will be able to provide a refund if you are not satisfied with the theme
https://themeforest.net/refund_requests/new


@Aman
Singh We will continue the discussion in your own topic.

Thank you!

Simion C.
tagDiv Staff

Hi,

The thumbnails sizes used by the modules are predefined, they cannot be changed in the theme panel, only disabled or enabled. This grantees they will always display properly. If you were to change them this could affect the other elements of the module.
Each module has it’s own size, see them all here
https://forum.tagdiv.com/theme-thumbs/
Blocks and grids are simply containers form modules, of the same type or multiple types
https://demo.tagdiv.com/newspaper/block-1/
https://demo.tagdiv.com/newspaper/big-grid-1/
https://demo.tagdiv.com/newspaper/full-big-grid-1/
I believe you will surely find a different block that you can use. Each one is different than the other.

Thanks

Simion C.
tagDiv Staff

Hi,

Maybe you could consider using a plugin, there are custom search plugins which have many advanced options for search customization that you could use. Such as some of these maybe
http://www.wpbeginner.com/showcase/12-wordpress-search-plugins-to-improve-your-site-search/
https://winningwp.com/best-wordpress-search-plugins/

Thanks

Simion C.
tagDiv Staff

Hi,

You could begin locally on a sub-domain for example, install the theme activate it, then set and configure everything as needed. The theme activation can be reset in the theme system status.
These would be some general advice when changing themes
http://www.wpbeginner.com/beginners-guide/checklist-15-things-you-must-do-before-changing-wordpress-themes/
Maybe some other users can share their experience in the matter.

Thanks

Simion C.
tagDiv Staff

Hi,

You could try some plugins that have the options you require, install them and see which works properly. There are manual implementations for Facebook comments as well
https://forum.tagdiv.com/topic/facebook-comments-2/
Maybe some other users can make some plugin recommendations based on their experience.

Thanks

Simion C.
tagDiv Staff

Hi,

You would need to know the elements you are using on pages. You can see which modules each block and grid contains here for example
https://forum.tagdiv.com/theme-blocks-modules/
Based on this disable thumbnails for unused modules, in the theme panel. Then the theme will not create unnecessary thumbnail sizes
https://forum.tagdiv.com/theme-thumbs/

Thanks

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