Hi,

I found some discussion in these topics in the matter
– https://stackoverflow.com/questions/5550216/wordpress-using-same-exact-slug-for-different-posts
– https://wordpress.stackexchange.com/questions/71974/using-same-slug-with-multiple-post-types
– https://wordpress.stackexchange.com/questions/254408/child-pages-with-same-slug
There might be more information online about on the subject, and if it is possible or recommended.

Thanks

Hi,

The hand will appear, the featured image can be clicked in order to opened it in a modal window. The simplest solution would be to deny all interaction with the featured image, by using a code like this

.td-post-featured-image {
pointer-events: none;
}

This could would not allow any user action on the featured image in the post page, if that is what you want to do.

Thanks

Hi,

Try double tapping category, tapping once would filter the menu by sub-category and tapping twice will go the to the category page.

Thanks

Hi,

According to the instruction the code has to be entered in the header.php file of the theme
– https://www.screencast.com/t/5eYykSrk
Or try entering in the actual header template you use for the website, see how they display
– https://www.screencast.com/t/HMxlqGcIt
Enter the code below the existing code and check the results.

Thanks

Hi,

From what I can see the image is displayed in it’s full original size at the moment
– https://www.screencast.com/t/ZrjONI9dxzH
Maybe I am misunderstanding the issue, please correct me.

Thanks

Hi,

Please send us an email at contact@tagdiv.com and provide admin login information, so we can take a look. Include a link to this topic in the email.

Thanks

Hi,

First please note that if you have decided to use Visual composer, the tagDiv composer is to be deactivated. If both are enabled it could result in issues like rows stretched in Visual composer not working when tagDiv composer is enabled.
Also do not edit pages built with one composer, with the other.
Maybe I am misunderstand the issue here. Blocks are predefined, they will always display the same. When rows are stretched with content, they will be stretched as well. I don’t quite understand what you are trying to do with the block, if you could maybe provide some more accurate details it would be very helpful.
Space between the modules of blocks cannot be changed, if that is what you want to do. These are fixed at all times.

Thanks

Hi,

The theme has options to share the customized translation by uploading it to our server. It may take a while to be available, the process will pick the translation with the most similar variants, that would be considered the correct one, also more popular. That one will be available for download.
The theme does not have an option to export and import only the translation to a different install. Only the whole theme panel configuration can be exported.

Thanks

Hi,

Please provide an example of your testing and all the necessary details, we will investigate if there is a problem.

Thanks

Hi,

It seems it can be clicked to play on the lower part of the video
– https://www.screencast.com/t/j7m2f17Zp
There is an overlay on the top part of the website, this is preventing any interaction with the video
– https://www.screencast.com/t/yTWO1JcHRn
I could not say where this overlay originates, could be a plugin or custom code. It is certainly not added by the theme. I could give you a code to remove it, but you should investigate plugins or code used, try and identify what is responsible for this first.

Thanks

Hi,

It is mentioned in the plugin page that it requires Visual composer to work. It also mentioned that it will not work with newer versions of Visual composer (now WPBakery Page Builder).
So you would need to use older versions of Visual composer and never update.
Note that the plugin may present incompatibilities with the theme, if there is a demo plugin try that first before purchasing it.

Thanks

Hi,

So you have menu items in the top menu on desktop from what I understand, the top menu will not appear on mobile. Only the main header menu will be displayed.
If this is still not helpful, please provide some useful screenshots and more details about what exactly you want to do, for a better understanding.

Thanks

Hi,

We are sorry for the issues you are encountering. We will try to solve each of them together.

1. Regarding the social icons, it seem the global header style is not applying when importing the demo. Please edit the page with the tagDiv composer and set the block header style of the social counter to global, like this
– https://www.screencast.com/t/IHwnZr5hD6
This should have been set by default.

2. That is an image box element, when editing the page with the composer it would appear like so
– https://www.screencast.com/t/jEfxhONC
It can be removed and replaced with an image of your choosing. In your case it seems that no image is appearing in the composer edit screen. I would suggest to try as a quick test to deactivate all plugins except theme plugins and check again. The image should appear.

3. The demo design is with a black header background, this is set manually in the demo stylesheet. I believe at the time of creation of the demo there was no theme panel option to set a header background color, so it was set with CSS.
The black color will appear automatically as long as header style 10 is used. If you want to keep using this header style with your own color from the theme panel, a small modification will be necessary in the demo stylesheet
– https://www.screencast.com/t/1uPQyhmuE
Then any color set in the theme panel will be displayed as a header background.

Regarding the featured video for posts, notice the allowed video sources which are Youtube, Vimeo, Dailymotion or Facebook. It will only work with these, use the recommended post templates, select the video post format as well. In case you are doing everything properly and it is not working properly, please provide more details about the issue it would be helpful.
The screenshot you posted with the problem cannot be viewed unfortunately
– https://www.screencast.com/t/p86Y3MN6FOs
Or the website – https://www.screencast.com/t/0V8uloTg

Thank you!

Hi,

Maybe these guides and tutorials will help as well
– http://www.wpbeginner.com/wp-tutorials/how-to-add-ssl-and-https-in-wordpress/
– https://css-tricks.com/moving-to-https-on-wordpress/
– https://yoast.com/dev-blog/move-website-https-ssl/
– https://forum.tagdiv.com/topic/moving-to-ssl/
– https://managewp.com/blog/wordpress-ssl-settings-and-how-to-resolve-mixed-content-warnings
– https://designmodo.com/wordpress-https/

Thanks

Hi,

That divider is intentionally placed when a sidebar position is selected, so you can see how the posts will actually look in the resulting post page
– https://www.screencast.com/t/BJrtB1bG
– https://www.screencast.com/t/McsovUmW0
If there is no sidebar selected like this
– https://www.screencast.com/t/UzhEXgpJjPv
Then the post will occupy all the available width. This divider could be removed if absolutely needed with a modification in the code, there is a solution in this topic
– https://forum.tagdiv.com/topic/sidebar-space-in-edit-mode-in-post/
The theme support link could be removed by commenting or deleting this code here
– https://www.screencast.com/t/Y9oBOOydeT3X

Thanks

Hi,

It is there, called WPBakery Page Builder. They changed the name of the plugin a while ago, check here
– https://codecanyon.net/item/visual-composer-page-builder-for-wordpress/242431

Thanks

@ialeksandrs Please send us an email at contact@tagdiv.com and provide admin login information. We will investigate this unusual issue. Also include a link to this topic in the email.

Hi,

You can send us an email at contact@tagdiv.com and provide the website there. We may need admin login access for investigating. Include a link to this topic in the email as well.

Thanks

Glad you sorted it out, I removed the website link as requested.

Hi,

Blocks and grids can display posts, pages or custom post types. They do not have any options for custom fields. Other filtering options cannot be added unless code modifications are made, and the new methods are implemented if even possible. Those would be all the block settings, mentioned in the guide.

Thanks

Hi,

There is no documentation for changes in the code like this. The article titles displayed on modules (h3) could be changed like this if absolutely required
– https://forum.tagdiv.com/topic/how-to-change-home-page-postarticle-headings/
And the block titles for each block template
– https://www.screencast.com/t/Gixgnzl2dbkB

Thanks

Hi,

There is a button in the theme system status, that would be used in case you want to intentionally reset the theme activation (changing domains for example)
– https://www.screencast.com/t/btzc7l24
Other then that there would be no other similar button in the theme.

Thanks

Hi,

It only started happening then because that was when the new post sharing was introduced maybe. Seems that text is removed at the moment, only the issue with the opacity is still present.
Try entering this code in Theme panel->Custom CSS to force the correct opacity
– https://www.screencast.com/t/8Dl6Sf2gqO

.td-post-sharing {
opacity:1!important;
}

Thanks

Hi,

Maybe follow WordPress specifications and make tests
– https://developer.wordpress.org/reference/functions/wp_enqueue_style/
– https://developer.wordpress.org/reference/functions/wp_enqueue_script/
– http://www.wpbeginner.com/wp-tutorials/how-to-properly-add-javascripts-and-styles-in-wordpress/
– https://developer.wordpress.org/themes/basics/including-css-javascript/

Thanks

Hi,

The new options should be visible in the post sharing settings
– https://www.screencast.com/t/IqjrCYTkMIx
– https://www.screencast.com/t/hBbKW6ZX
If none of these settings are present, then most likely the them has not installed properly. Re-install by FTP and check again
– https://forum.tagdiv.com/how-to-update-the-theme-2/
Be sure to clear CDN if used and caching as well.

Thanks