Hi,

We are very sorry for any inconvenience this has caused for you. We have yet to identify what exactly is creating this issue with the theme activation. It usually is a temporary problem, trying at a later time proves successful.
If you still have problems activating the theme, please send us an email at contact@tagdiv.com and provide admin login information so we can take a look.

Thank you!

Hi,

There is only one review for a post possible with the theme review capabilities. This review is set for the whole post, it cannot be used multiple times for the same post
– https://forum.tagdiv.com/reviews-2/
If you require more advanced review options, you could maybe search for a review plugin that may provide this, and use that in the post content for each item. The maybe use the theme review as an overview for the whole post.
Search for some plugins and try a few of them, you might find exactly what you are looking for.

Thanks

Hi,

The block titles can have links set to them like this
– https://www.screencast.com/t/LEVXPiE6Eu7
The block pagination should not influence the links set to the block titles, if that is what you mean.
More information about the available block settings here
– https://forum.tagdiv.com/block-settings-guide/

Thanks

Hi,

I have inspected the website, and I see the single image elements. They seem to be displayed properly from what I can tell, I see no problem with them
– https://www.screencast.com/t/fnlHzkVHmG
If you use Visual composer for your pages, please deactivate the tagDiv composer from the plugins section. The single images are affected by both editors when they are active, this may result in problems in displaying the images.

Thanks

Hi,

For the slide element, use this code to remove the gradient
– https://www.screencast.com/t/Zak6LGkHqpi7

.td_block_slide .td-image-gradient:before {
display: none;
}

Thanks

Hi,

You could try and change the thumbnail the mega-menu is using by default, in this file
– https://www.screencast.com/t/xS2J8zafy
Use a different thumbnail size already created by the theme
– https://www.screencast.com/t/ST6HxnVd
This will probably require modifications to the style of the mega-menu as well, to accommodate the larger thumbnail size.

Thanks

Hi,

Please provide a link to your website where this is happening or some examples, so we can inspect the issue.

Thanks

Hi,

@ibeppo993 I have tested the code and it works for me
– https://www.screencast.com/t/ywexnnBI
Please note that if you want the code to apply when using the mobile theme plugin, you must enter it as specified above
– https://www.screencast.com/t/zWk2b3DXpjfq
If you are not using the mobile theme plugin, the blockquotes font properties can be changed in the theme panel
– https://www.screencast.com/t/duTOs3YxX

Thanks

Hi,

You could create a category to contain the posts that do not require a sidebar. Make this category the primary category for these posts
– https://forum.tagdiv.com/primary-category/
The posts from this category will inherit the sidebar settings of the primary category. So if this category does not have a sidebar
– https://www.screencast.com/t/A6jHnAlrAa
– https://www.screencast.com/t/dcAbWh0CSbJ
All the posts that you place in that category will not have a sidebar. Or manually remove the sidebar for each post, in the posts edit screen
– https://www.screencast.com/t/lFr2Wa1HoaP2
Please correct me if I misunderstand.

Thanks

Hi,

If you mean the theme panel settings, those can be exported and imported
– https://forum.tagdiv.com/import-export-theme-settings/
If you uninstall a demo, the process will remove the theme panel settings that were imported and the dummy content (posts, categories, sidebars etc). Your own content will no be affected.

Thanks

Hi,

Yes, it seems to be an oversight. I believe that theme image will be changed in the next update.

Thanks

Hi,

Please follow this topic for possible causes and solutions for this issue
– https://forum.tagdiv.com/topic/error-immediately-after-trying-to-use-tagdiv-composer-for-the-first-time/
If the error is still present, please deactivate all your plugins as a test except theme plugins, and clear all caching. Then check if everything works properly. Let us now if you still have problems.

Thanks

Hi,

Please go to your plugins section and deactivate the tagDiv composer, if you are using Visual composer for your pages. In some cases having both editors active can create problems like this.
Single images are affected by both editors, and each has a different functionality for these elements.

Thanks

Hi,

That pagination is not available for the blocks at the moment. Maybe something like it will be added in future updates, but I could not say for sure. The only pagination options that you can use on blocks are mentioned in the guide
– https://forum.tagdiv.com/block-settings-guide/

Thanks

Hi,

I have inspected the single image from the sidebar with the newspaper, but it doesn’t seem to contain a link
– https://www.screencast.com/t/BwK4RhKXlhJh
Please make sure the single image has a proper link added to it
– https://www.screencast.com/t/teaq5dt1yF
If you use Visual composer, please deactivate the tagDiv composer, in some cases issues can happen when both editors are active.

Thanks

Hi,

I believe you might have stretched the row and content, that is why the Big grid slide is displaying like that. Try editing the page with the editor you used to create it and simply stretching the row where the slide is present without content.
– https://www.screencast.com/t/PnehgsdD
It should display properly then.

Thanks

Hi,

Yes that is correct. The subject will be analyzed by our developer team and we will take the appropriate measures in this regard.

Thanks

Hi,

That is the way the slide displays on smaller devices. You could try a code like this and make the slide have a bigger height in this case
– https://www.screencast.com/t/22w4mD3np
Enter the code in Theme panel->Custom CSS section

@media (max-width: 500px) {
.iosSlider-col-3 .entry-thumb,
.iosSlider-col-3,
.iosSlider-col-3 .td_module_slide {
height: 250px!important;
}}

Thanks

Hi,

Maybe you can try it like this if you want to get the post ID, you will have to make the modification for each module
– https://www.screencast.com/t/E6oV2jiRMtQd

Thanks

Hi,

I believe that is a Chrome browser issue from what I can find online
– https://www.xda-developers.com/psa-enable-scroll-anchoring-in-google-chrome-to-prevent-annoying-page-jumps/
There is nothing that can be done from the theme perspective, each browser has it’s own way of loading webpages. That effect seems to be happening only on Chrome.

Thanks

Hi,

There is no option to remove those from the post sharing. The easiest way to remove them would be to enter this code in Theme panel->Custom CSS section
– https://www.screencast.com/t/1vQvKfQ2bYgE
– https://www.screencast.com/t/5hgK7J73Zbj
It will apply to the top and bottom sharing of the post

.td-default-sharing .td-social-google,
.td-default-sharing .td-social-pinterest {
display: none;
}

Thanks

Hi,

That is the top menu, the background color for that can be changed here
– https://www.screencast.com/t/VrvykRXXG

Thanks

Hi,

If a smart list is used in the post content, the article ads will not be displayed. You can use the smart list templates that allow ads to be placed inside their content, from the theme panel ad spots.

Thanks

Hi,

If it were something as easy as commenting some code I would happily give you a working solution. Try commenting this code in that file and test
– https://www.screencast.com/t/5j7wNbQkm3mJ
– https://www.screencast.com/t/lKiuvQ1lih
I cannot test this properly with the ads you are using, so I can’t give you an exact solution.
The easiest way since it is possible, would be to simply test with the plugin and check the results.

Thanks

Hi,

I strongly believe that it is the encoding, but I don’t know what would be the solution. For me it does not happen, the exact characters are displayed properly. I have opened the php file with notepad++ and changed the character encoding, and somewhat managed to replicate the problem. Try opening the file with the same editor and check if the file is encoded like this
– https://www.screencast.com/t/AVXS4ABFfTr
There are multiple references to this online, but nothing more specific to the exact solution.
The menu when sticky can use two options for the logo
– https://www.screencast.com/t/wNYHxMnt2R
Either the same normal logo or the mobile logo. If the mobile logo is used you will have to make the modification in these files as well
– https://www.screencast.com/t/sbHudSnunNr
– https://www.screencast.com/t/3TZ6xkHaV8vI

Thanks