Hi,

Make sure you configured the counter according to the guide
– https://forum.tagdiv.com/tagdiv-social-counter-tutorial-2/
Then try clearing any caching you have installed, also check if there is server side caching. Usually that is the reason for the data to not display properly.

Thanks

Hi,

Please send us an email at contact@tagdiv.com and provide admin login information so we can take a look. Paste a link to this topic in your email.

Thanks

Hi,

Usually plugins are the cause for all image problems. There could be other causes however. First try deactivating all plugins except theme included plugins, and clear all caching.
The check if the problem is solved. If it is, enable plugins one at a time to possibly identify the one responsible.

Thanks

Hi,

Please try to deactivate all your plugins except theme plugins and clear all caching. Then test to see if there is any difference. Check any custom code you might have used in the theme panel, or added to the theme files. If you use a child theme switch to the main theme. The check if this has any effect.
I don’t know how we could test this if sometimes it works and others not. You can send us an email at contact@tagdiv.com and we will take a look.
Maybe this is server related, you could try to contact your hosting and explain the situation. There might be a communication issue between the website and the database, or some form of filtering.

Thanks

Hi,

The avatar size could be modified in this file
– https://www.screencast.com/t/X26HwKyV
Change that value to a smaller one. This will affect all the authors boxes that are used or will be used.
Also modifying that value will require additional CSS to style the box further.
The comments could be removed in the same file as well, if you do not want to use display none. Comment or remove this code
– https://www.screencast.com/t/jUq0xHzj3ZYQ

Thanks

Hi,

In Newspaper 8 the new tagDiv composer was introduced as the main page builder
– https://forum.tagdiv.com/tagdiv-composer-tutorial/
It will be activated by default when the theme is installed or updated. In some cases there can be problems when both Visual composer and the tagDiv composer are active at the same time.
If you decide to use the tagDiv composer you will have to recreate all the pages with this new front-end editor
– https://forum.tagdiv.com/visual-composer-tagdiv-composer-transition/
You can keep using Visual composer after updating the theme and disable the tagDiv composer, then make the switch when you think the time is right.
The option to display pages in blocks is available for Visual composer as well
– https://www.screencast.com/t/4HR4wu8gxPj
Page Id’s can be entered in the filter in order to display specific pages if necessary
– https://www.screencast.com/t/PtWrlmq7
Here in the live demo you can see most of the features of the theme (latest theme version)
– https://demo.tagdiv.com/newspaper/
Check the Features menu.

Thanks

Hi,

Please check your Yoast SEO plugin settings, and see if this option is enabled
– https://www.screencast.com/t/n8Cc35EofLh
If it is, disable it and see if everything works properly. That setting is known to create problems in combination with the tagDiv composer.

Thanks

Hi,

Try deactivating all your plugins and then install the theme by FTP again
– https://forum.tagdiv.com/install-via-ftp/
These are some possible causes and solutions for the white screen
– http://www.wpbeginner.com/wp-tutorials/how-to-fix-the-wordpress-white-screen-of-death/
Increase the WordPress and server parameters mentioned in this guide, if needed
– https://forum.tagdiv.com/system-status-parameters-guide/
It should work properly, it is like simply installing a different theme.

Thanks

Hi,

Maybe your install got infected somehow. You could try a theme reinstall by FTP
– https://forum.tagdiv.com/install-via-ftp/
And activate only the plugins that are provided with the theme. Then scan with the tool again and see if it still detects malware.
This is an extensive security tutorial that may be useful as well
– https://forum.tagdiv.com/topic/tutorial-good-basic-security-practices/
However you should consider updating the theme and plugins to the latest version, if possible
– https://forum.tagdiv.com/how-to-update-the-theme-2/

Thanks

Hi,

Then you could hide the views with CSS. Try a code like this
– https://www.screencast.com/t/fUdfUEPXaxf

.td-post-views {
display: none;
}

Enter the code in Theme panel->Custom CSS.

Thanks

Hi,

In the footer you can set a background image or color
– https://www.screencast.com/t/rK8swrXfPqFs
– https://www.screencast.com/t/roH6L5mUKfB3

Thanks

Hi,

Please provide a link to your website, and I will try to give you a solution if possible. I will try with CSS and position the logo that way.

Thanks

Hi,

Try it like this on pages
– https://www.screencast.com/t/0047X7vsmy
– https://www.screencast.com/t/OCiOKjQTl
All the shortcodes are mentioned here
– https://codex.bbpress.org/features/shortcodes/

Thanks

Hi,

The modifications in the code seem to be in order. Please enter this code in Theme panel->Custom CSS and it will style the menu item in the shop
– https://www.screencast.com/t/WOykzrwvIdBQ

.menu-item-36318 li a{
padding: 7px 30px;
font-size: 14px;
line-height: 20px;
color: #111;
display: block;
position: relative;
}
.menu-item-36318 li a:hover {
color: #ffac99;
}
.menu-item-36318 ul {
padding: 15px 0;
}

Thanks

Hi,

Please enter this code in Theme panel->Custom CSS and check the results. It should fix the issue you are having

.td_block_text_with_title
.td-element-style {
z-index: -1;
}

Please let me know if you still have further problems.

Thanks

Hi,

First please try and deactivate all your plugins except the ones provided in the theme package and clear all caching and purge CDN files if you use it. If a child theme is used switch to the main theme. Then check if this has any effect.
It could be a plugin that is causing the issue.
If the problem remains, you can send us an email at contact@tagdiv.com and provide admin login information so we can take a look.
Also paste a link to this topic in your email.

Thanks

Hi,

The categories should all be displayed in the selection screen in the slide settings
– https://www.screencast.com/t/rZuJde95FqBu
– https://www.screencast.com/t/Xjb5ebBJdV6
Set the category there, and the slide will display posts from that category. Be sure to save the settings after configuring it
– https://www.screencast.com/t/wcDdB2L3oA
Then place the slider on the page
– https://www.screencast.com/t/59a7PRFPv
– https://www.screencast.com/t/SP7mEwkGB7Eq
– https://www.screencast.com/t/lyssnJXx

Thanks

Hi,

Blocks and grids will only display published public posts. These elements need public posts to display for any instance. Please correct me if I misunderstand.

Thanks

Hi,

Please try and reinstall the theme by FTP
– https://forum.tagdiv.com/install-via-ftp/
Also deactivate and delete the tagDiv composer, and install it again from the theme package.
Then deactivate all other plugins except theme plugins and clear all caching. Check the results and let us know.

Thanks

Hi,

This is an unusual issue, I have not seen it before. Please update the theme by FTP
– https://forum.tagdiv.com/install-via-ftp/
Then deactivate all other plugins excpet theme plugins and clear any caching installed. If you use a child theme, switch to the main theme. Then check if the problem is still occurring. Please let us know the results.

Thanks

Hi,

Blocks and Big grids can display pages as well as posts
– https://forum.tagdiv.com/block-settings-tutorial/
It can be done in the grids filter tab
– https://www.screencast.com/t/sU1lGLhuQy
Specific page Id’s can be entered to display certain pages only.

Thanks

Hi,

Something is not functioning properly on your website. A theme reinstall and testing with only Visual composer enabled should fix the problem. Clear any caching installed as well.
The single images you mention seem to be created with the tagDiv composer, maybe you used both editors on the same page. That is strongly not recommended and can create these problems.
Try recreating the page in Visual composer, or create a similar page with single image elements and check if they display like that. Keep the tagDiv composer deactivated.
Layout issues like sidebar being displayed below main content are also caused by plugins or custom code, or modifications to the theme files directly or through a child theme maybe.

Thanks

Hi,

The tagDiv composer does not have tab elements at the moment, only Visual composer has these. This might change in future theme updates, but I could not say for sure when it will happen. The suggestion is already on our list.

Thanks

Hi,

Please check in the Theme panel->Background sections
– https://www.screencast.com/t/ugDW0rwtD
Remove or replace any image you find there.

Thanks

Hi,

Please provide more details about this, are you using the mobile them plugin or not. Also the article tile on modules, or in the post page.
The mobile theme does not have any font modification options at the moment, but it can be done with custom code. If the mobile theme is not used, the same settings from desktop are displayed. But this could be changed with custom code for specific devices as well.
I will try and give you a more accurate solution, if you provide more specific details.

Thanks