Hi,

We have not tested the matched content service as it’s not a standard Adsense ad. However you can try the solution provided in this topic that seems to work for other users
– https://forum.tagdiv.com/topic/how-to-add-google-matched-content-code/
You need to edit the corresponding file to the post template that you are using (Post template 2 -> loop-single-2.php) – https://www.screencast.com/t/KB6SNEw74ujZ

Thanks

Hi,

Page loading speed can be affected by many factors. Plugins can have a negative impact on website speed as well. You could make a test and disable all your plugins except the ones provided in the theme package, clear the cache and check to see if the speed has increased.
This could be also related to the ajax requests that the complex Visual composer elements present on your page are making. You should try to reduce the number of requests, like block pagination, ajax filter etc. from each of the block settings – https://forum.tagdiv.com/block-settings-guide/ and see if this has any effect in this matter.

Thanks

Hi,

The default excerpt feature works only for the predefined modules in the theme. Since none of those modules are used in the page, those options will not have any effect. However I have managed to find a way you could change the font size value on the text you require. Please try the code provided below and see if it is working properly for you.
You can make the font smaller – https://www.screencast.com/t/09mq7dFTZ9iz
Or make it bigger – https://www.screencast.com/t/pURDHdXNyp
You just need to set the font size that you would like to use. The code must be entered in Theme panel->Custom Css

.vc_gitem-post-data-source-post_excerpt p {
font-size: 10px;
}

Thanks

Hi,

I do not know how the theme could be causing this issue you are having with the Webmaster Tools data. Maybe you should ask for assistance as to why this could be happening and possible solutions here
– https://www.google.com/webmasters/support/
Or maybe on the forum – https://productforums.google.com/forum/
This might have happened to others and they could provide you useful advice.

Thanks

Hi,

I am sorry that you could not use the theme for your purposes. Unfortunately that is the case, when a background is set the website will be boxed, in order to display the background. If it would not be boxed, the background will not be seen.
The options that Bogdan is mentioning were added in a previous update and are available for the Header section, and the Footer section – https://www.screencast.com/t/IvyARKzKGT
These can be forced to full width regardless of a background. More full width options may be implemented in future updates.
You can request a refund here – https://themeforest.net/refund_requests/new if you consider that you can not use the theme for your website. We will approve the refund.

Thank you for understanding!

Hi,

The footer background image opacity can be modified in the Theme panel
– https://www.screencast.com/t/rI5gYOPoKS
The property must have a value from 0 to 1

Thanks

Hi,

The theme import/export theme panel settings is working properly. I have installed the magazine demo, made some changes in the theme panel and saved the export code. Then installed the default demo and imported the settings with no problem what so ever, the changes are applied. The theme export is a safe way to save the panel settings, we had no problems or issues with this feature. You can consider using alternative methods like specific backup plugins, that can export theme settings or can make full backups. Multiple fail safe options can be useful to prevent unexpected problems.

Thanks

Hi,

Maybe this is just a misunderstanding. I am assuming that you are using the demo Video page template form Visual composer – https://www.screencast.com/t/doU04d0vF
If that is the case, the page will look normally, no demo style will be loaded. To achieve the same look, you need to install the demo, or style the elements yourself similarly to the demo style. For example a background can be set for the Big Grid like this
– https://www.screencast.com/t/DCTgRaar6aCa
– https://www.screencast.com/t/XSVcYYpe6Xbb
Installing the demo will provide the homepage and the custom styling, as well as it’s own settings in the theme panel.
Please correct me if I misunderstand.

Thanks

Hi,

After further investigations it seems the theme ignores any other content present in the ad section, besides the Adsense script code. Since you need different codes for each section the method I suggested is not useful. Another way would be to make modifications to the way the theme renders the Adsense ads, but that could not be so easy. What I suggest is to find an Adsense plugin that has a different ad implementation and will display the needed code. Please consider this option and try implementing the ads through an ad plugin, for this case.

Thanks

Hi,

The text you enter in the copyright field for example, is not a string that can be translated by default. It is defined by you and does not have the value of a string. Maybe you should consider asking for help or guidance from WPML support. They may have a solution to translate the text you require using the plugin, and also the widget.

Thanks

Hi,

The child theme is provided in the theme package and can be used according to this tutorial, that specifies what files can be overwritten – https://forum.tagdiv.com/the-child-theme-support-tutorial/
The code from the child theme functions file queues the theme style then the style from the child theme
– https://www.screencast.com/t/B3ARcYwn
More information about child themes here – https://codex.wordpress.org/Child_Themes

Thanks

Hi,

If you want to modify the Signin/Join functionality in the mobile menu of the mobile theme, you can make your modifications in this file where the links are defined
– https://www.screencast.com/t/rTX7uu0V
Or maybe you want to add a link in the login section, you could do it by inserting it like this for example
– https://www.screencast.com/t/ualP4A9G
The link will appear in the login section – https://www.screencast.com/t/lqhJVtdcCb
You could wrap it in a div if you want and style it further. Please correct me if I misunderstand what you wanted.

Thanks

Hi,

I forgot about that possibility, I am very sorry. After further testing with wrapping the ad code with the code you provided it seems to work properly just by entering it normally
– https://www.screencast.com/t/vRluSJKG0
– https://www.screencast.com/t/pY1jHiYNauo
Maybe this is just a misunderstanding, I am sorry for not thinking that you might need to use a different code for each of your ads. Try wrapping the ad script normally and inspect the page, the code should be there.

Thanks

Hi,

If you want to enter the admin Id in the author box, this does not display the Id in the normal way. Try entering the value 1 in the required field in order to use the admin in the author box. For all other users you can find the Id as shown above.

Thanks

Hi,

You need to edit the header template style that you are using, not the theme main header file
– https://www.screencast.com/t/izGVKF0NX
If you want to use a single image element from Visual composer you can use it like this, with a do_shortcode
– https://www.screencast.com/t/Ynj7zAgzrvE
– https://www.screencast.com/t/lmq3o1130d22
– https://www.screencast.com/t/Wgazx9Kp
– https://www.screencast.com/t/KXJJSwdfy0c
You can use a code like this, just enter your shortcode as shown in the screenshots

<?php echo do_shortcode ('your shortcode here'); ?>

Thanks

Hi,

Try setting a different option for your permalinks then save the settings
– https://www.screencast.com/t/Z2Xltvjh
Check to see if this is still happening. Then return to your previous settings and save, and also clear your cache.

Thanks

Hi,

Please make sure you are entering the video id’s properly. They must be entered like this
– https://www.screencast.com/t/Rv98BgLI5Q2M
More information here – https://forum.tagdiv.com/video-playlist-2/
Then save and update the page, the playlist should display the valid videos. Also clear any caching installed, maybe the page is not refreshing because of a cache you might have.
If you already tried it like this and the video does not appear in the playlist, please check the theme system status and make modifications to the parameters mentioned according to this guide, if necessary
– https://forum.tagdiv.com/system-status-parameters-guide/
Or maybe there is a plugin conflict that could be preventing the playlist from working properly. You could also try as a test to disable them all except Visual composer, clear the cache if you have one. Then check to see if it is working as intended.

Thanks

Hi,

When you uninstall a demo this will remove all the settings and content that was added. It will leave the website as it was before installing it. The theme panel settings can be found in each of the demo folder
– https://www.screencast.com/t/s4Eq4Jdfdr
You can copy the theme panel settings from the demo and import them without actually installing the demo. This should change the theme panel settings as if the demo was installed. I have tried importing the theme panel settings from the magazine demo on the default one, and it changes the theme panel and the website accordingly
– https://www.screencast.com/t/pcKm30gU
– https://www.screencast.com/t/zfDUHYPQaO7
Maybe you have caching installed or something is affecting the import process if this is not working for you.

Thanks

Hi,

You can use this tutorial to configure the social counter plugin
– https://forum.tagdiv.com/tagdiv-social-counter-tutorial-2/
Updates for this plugin are provided along theme updates. You need to configure the counter, then clear any caching installed, and also make sure that your profile pages are public.
If you have problems with the counter please provide more details about this, and the steps you are taking to configure it. Also provide a link to your website so we can inspect the problem.

Thanks

Hi,

The file you need is the header.php located in the main theme folder
– https://www.screencast.com/t/r0f2OvFfBFL
Copy it and replace the one in your theme install.

Thanks

Hi,

It seems that a theme class that is required to load is not working properly. Please try as a test to disable all your plugins except Visual composer, clear your cache then check to see if the problem is still present. Usually plugins are to blame regarding image problems. Let us know how it goes.

Thanks

Hi,

The suggestion was that you can use a button shortcode if you want for the link, but you can do it in other ways as well. A button can be used to link to a text block for example on another page. You can add it to a page or post. First set an Id to the respective text block
– https://www.screencast.com/t/fDrhjmO84S9
From a post to the text block on a different page
– https://www.screencast.com/t/oycb94Kw
From a page to the text block on a different page
– https://www.screencast.com/t/j3mEX1EGOeep
Also jump to that text on the same page
– https://www.screencast.com/t/lO4cv0kXeE
Here you can find out more about the button settings and styles available
– https://forum.tagdiv.com/increase-users-engagement-add-custom-buttons-posts/
Or just create links like this – https://www.screencast.com/t/An4YQuzMb

Thanks

Hi,

Please check in the theme translation section in the theme panel, maybe you have entered it by mistake instead of the default translation – https://www.screencast.com/t/oBX40mK9J

Thanks

Hi,

That is the way the exchange works, the rates you enter in the field are converted to the base currency
– https://www.screencast.com/t/LMtpEcbGQ – https://www.screencast.com/t/XS0O5Z9imHif
So one EUR is 1.09 USD and a INR is 0.02 USD
With a base currency of INR it converts it like this
– https://www.screencast.com/t/d5NBYmXkZ
– https://www.screencast.com/t/fe2d7WXZ
So a USD is 64.66 INR and a EUR is 70.40 INR

Thanks

Hi,

The file where you need to try and make these modifications is the td_block_ad_box.php located in the theme files – Newspaper\includes\shortcodes\td_block_ad_box.php
– https://www.screencast.com/t/beGn9uZua
There you can wrap the script in the code you want, and it should be present anywhere an Adsense ad is displayed.

Thanks