Thank you, it works 😀

Okay, clear answer. Thanks.

I understand. Good luck with the future development. The TD Composer is already looking good 🙂

The problem was resolved bij deleting 2 rules in the CSS-code:
https://forum.tagdiv.com/topic/problem-with-mobile-use-after-updating-to-3-0/

It still works for our website. After changing the CSS code, the complaints of visitors stopped.

Samsungs default browser is very populair. We went crazy after receiving dozens of complaints from visitors. But the integration of the weather-module in Newsmag 3.0 was so nice that we decided not to downgrade and search a temporary solution.

After removing the two code lines the flow of complaints stopped 🙂 We didn’t get other complaints about the visibility after the modification.

Thanks Lisborg! Nice to know 🙂

After some research we found out that the problem only occurs on Samsung devices. We solved the problem with a change in the CSS code.


.td-search-background:after {
content: '';
width: 100%;
height: 100%;
background-repeat: no-repeat;
background-size: cover;
background-position: center top;
z-index: -10;
-webkit-transition: transform 0.8s cubic-bezier(0.22, 0.61, 0.36, 1);
-moz-transition: transform 0.8s cubic-bezier(0.22, 0.61, 0.36, 1);
-o-transition: transform 0.8s cubic-bezier(0.22, 0.61, 0.36, 1);
transition: transform 0.8s cubic-bezier(0.22, 0.61, 0.36, 1);
}


We deleted:

position: absolute;
display: block;
and the site was visible for the mobile (Samsung)users

Hi Lisborg,

We encountered the same problem. After some research we found out that the problem only occurs on Samsung devices. We solved the problem with a change in the CSS code.

.td-search-background:after {
  content: '';
  width: 100%;
  height: 100%;
  background-repeat: no-repeat;
  background-size: cover;
  background-position: center top;
  z-index: -10;
  -webkit-transition: transform 0.8s cubic-bezier(0.22, 0.61, 0.36, 1);
  -moz-transition: transform 0.8s cubic-bezier(0.22, 0.61, 0.36, 1);
  -o-transition: transform 0.8s cubic-bezier(0.22, 0.61, 0.36, 1);
  transition: transform 0.8s cubic-bezier(0.22, 0.61, 0.36, 1);
}

We deleted:

position: absolute;
display: block;

and the site was visible for the mobile (Samsung)users

• This reply was modified 10 years by Sjoerd.

Hi, thanks for your quick response.

After 6 days we already have dozens of complaints. All users with a Samsung device 😉

The problem occurs on all kind of Samsung devices. We tested it with real phones (see schreenshot: http://www.screencast.com/t/3RnfqtrO). Firefox and Chrome are doing well. But the default browser of Samsung not. During loading the page it seems to be going well. When the browser is finished loading, the blue background screen of the mobile menu appears without the menu-options. It also happened to the demo site http://www.screencast.com/t/n3by58BHN.

What have we done:
– Internet history removed
– CloudFlare disabled
– All cache disabled
– Theme reinstalled
– Server reboot
– Custom code removed
– Ads removed
– Mobile logo removed

All these actions had no effect. The blue screen again returns. Hopefully you can do anything with this information.

@christixnnl thanks!

I apologize. It was a cache issue.

Hi

Thank you for your quick answer. If we run a test on the website responsivetest.net, we only see a green square without whatsapp logo.

http://responsivetest.net/#u=https://www.weertdegekste.nl/2016/06/aspergefietstocht-proef-de-lente/|640|960|2

Hopefully you can see it now.

Hi!

I have a similar problem:
http://www.screencast.com/t/Cqm1pxaGS7D

Regards,
Sjoerd

Perfect, thanks! 😀

Thanks! http://www.weertdegekste.nl

Excellent support of the tagDiv crew. Thanks.

It was a conflict with the ‘Custom Sidebars’ plugin. De-activating the plugin was the solution. The Newsmag-theme allows to make custom siderbars, without any other plugin(s). So my mistake.

Compliments for Alin and Emil!

Thanks. I sent an e-mail.

Hi Alin,

To exclude all I have also removed and reinstalled the theme. You never know, but this had no effect.

Here is the link:
http://pastebin.com/EaikZ1Nm

Thanks!

Hi Alin,

Thanks for your feedback.

I downloaded the latest version from Themeforest. I deleted the plugin of the Social Counter plugin and upload the new zip file. I have created a new sidebar and added this new sidebar. This time with the latest comments. But it did not work.

The problem with the permalinks is resolved. I had deleted a htacces-file (with permalinks-information) because the directory was protected with a password.

There are no other plugins activated, only the necessary plugins. Is there anything else I can do?

Hello,

Here’s a link: http://www.weertvandaag.nl/0612/