Hi,

Try this solution – https://forum.tagdiv.com/topic/speedbooster-still-have-plugin-issues/#post-55022

Thank you!

Hi,

1. You have to edit the page and delete the News Ticker block – http://screencast.com/t/ewQoe7ceoZM3 – http://screencast.com/t/Y79dSTDcOJ

2. Try to update the permalinks again (just save the settings) and see if the issue is still there. If this doesn’t work disable all plugins except for Visual Composer, update the permalinks and see if the issue is still there.

Thank you!

Hi,

The featured image is set on each post, to change it you have to edit the post, remove the existing one and add a new featured image – http://screencast.com/t/kmoxA5elOyp – http://screencast.com/t/it7uPnDmCUVZ

Blocks (like Big Grid) display posts. Most blocks display a thumb which is actually a small version of the post featured image.

For more basic wordpress information check the following resources – https://forum.tagdiv.com/wordpress-information/

Thank you!

Hi,

It seems to be a bug, i’ve added this on our list and we’ll look into it. Thanks for reporting this.

Thank you!

Hi,

Please update the theme to the latest version, clear the cache/cdn (if you use any) and check again.

Thank you!

Hi,

You have to install and activate the Social Counter plugin – http://screencast.com/t/mFjG8XAsfQpi
The widget will show up – http://screencast.com/t/9fuuA1TcE

Thank you!

Hi,

You have to delete this js code – http://screencast.com/t/qFpkkxjaCxj
Then add the following css in Theme Panel -> Custom CSS:

.td-category-siblings .td-category {
overflow: visible;
height: auto;
}
.td-category-siblings .td-category  .entry-category{
padding-bottom: 10px;
}
.td-category-siblings .td-subcat-dropdown {
display: none;
}

Result – http://screencast.com/t/BTYaPh1Lj

Thank you!

• This reply was modified 11 years by Emil G.

Hi,

On video posts the theme automatically retrieves the video thumb and sets it as a featured image. On some cases the thumb is small. WordPress doesn’t have an upscale image function, you have to use a combination of plugins – https://wordpress.org/plugins/thumbnail-upscale/ – regenerate the existing thumbs using – https://wordpress.org/plugins/force-regenerate-thumbnails/

Thank you!

Hi,

Try to disable all plugins except Visual Composer and see if the issue is still there.
Also try to check all items in the plugin settings area, save the settings and check if the blocks are back – http://screencast.com/t/q6Ho8C7lcbOi

Thank you!

Hi,

Check if the theme wasn’t bought from another account. Only Envato can solve this, the accounts are managed by them, use the following link to send a ticket https://help.market.envato.com/hc/en-us/requests/new

Thank you!

Hi,

You have a lot of elements in the sidebar and i suspect that this issue is caused by one of them – http://screencast.com/t/LZ0laCCaDdU
Try to create a new sidebar, add the same widgets one by one until you find the one who causes this.
Also try to disable all plugins except for Visual Composer and check again.

Thank you!

Hi,

Do you use a cache plugin? if you do clear it and check if the issue is still there. Also try to disable all plugins except for Visual Composer and check again.
If this doesn’t help please send an email at contact@tagdiv.com , paste a link to this conversation and provide wp-admin access so we can take a look.

Thank you!

Hi,

Try to disable all plugins except for Visual Composer and see if the issue is still there. Also check the error.log file for clues on why this happens.

Thank you!

Hi,

That’s a complicated section, try this css for a start: – http://screencast.com/t/MSOhwTCNKmL

.td-header-menu-wrap-full{
height: 100px !important;
}
.td-affix{
height: 100px !important;
}
.td-header-style-5 .black-menu {
position: relative;
top: 19px;
}

If you want to modify the height on the menu elements, logo and search use the browser inspector to find what’s the custom css used for each element and create a custom css to make them look the way you want. If you don’t have experience with this i suggest that you look for a professional developer to help you with this task.

Thank you!

Hi,

Try the following css: – http://screencast.com/t/UmZmpEDr

.category-87 .td-image-gradient-style8 {
background: white url('http://www.projecthappyhearts.com/wp-content/uploads/2015/04/green-nature-dual-monitor-other.jpg') no-repeat;
background-size: 1164px 400px;
}

category-87 is the unique category class, use the browser inspector to check the unique class for each category.

Thank you!

• This reply was modified 11 years by Emil G.

Hi,

This is not an easy task, the block settings including the post limit are used to retrieve more posts, you have to change the limit passed to this function, ex. – http://screencast.com/t/CkndAHXI2 – http://screencast.com/t/U37s4Dgc

If you don’t have programming experience i suggest that you look for a professional to help you with this task.

Thank you!

Hi,

The controls provided in the Theme Panel -> Ads section work only for adsense. For other ad systems you have to use a plugin which can handle those ad types or make modifications on the theme code.

The ad you provided is actually a banner (image+link), this is also supported by the theme but you have to use the structure provided in the documentation – https://forum.tagdiv.com/header-ad/ – http://screencast.com/t/ytrqUizn0KZ – You have to add multiple banners, one for each device. If you want to disable the ad on one device simply remove the line used for it – http://screencast.com/t/EsgtCFLj

Thank you, Emil G.

Hi,

Unfortunately we didn’t do any tests lately with such a plugin so i cannot recommend you one, sorry. You have to search on web and do some tests to see which one works best for you. Or maybe there’s someone here who uses such a plugin and will provide some feedback.

Thank you!

Hi,

Speed Booster is a plugin and it’s files are located in “../wordpress/wp-content/plugins/td-speed-booster” folder. – http://screencast.com/t/LphPjTsRSJlf
I guess you edited it’s main file and added a few lines to move the js and css for some specific plugins to the page bottom – http://screencast.com/t/tPv5YIT5zFes – You have to copy those lines inside the plugin latest version after you install it. Make sure you backup the current plugin before updating.

Thank you!

Hi,

Try the following css: – http://screencast.com/t/TSVsv0KvF

.td_block_id_1546661785 .td_module_mx3 {
margin-bottom: 0px;
}
.td_block_id_1546661785 .block-title, .td_block_id_2005453741 .block-title{
margin-bottom: 10px;
}
.wpb_widgetised_column {
margin-bottom: 15px;
}

Play with the parameters until you get it as you like.
If you refer to something else please provide more details.

Thank you!

• This reply was modified 11 years by Emil G.

Hi,

I’ve checked your link and now it looks fine – http://screencast.com/t/Jq9IOTP0SoKA
Try to clear the cache on your browser and see if it looks the same on your side.

Thank you!

Hi,

I’ve checked the justify css and it works – http://screencast.com/t/rQB9Y7xY3no

.td-post-content p {
text-align: justify;
}

To center the images use the following css: – http://screencast.com/t/NgfbpNroY

.td_smart_list_1 .td-sml-description p img {
margin: 0 auto;
}

The image width is smaller that the container – http://screencast.com/t/2QRzRwtn6 – if you want images to occupy the entire width you have to add wider images.

If the css doesn’t work on your side please check the entire css added in the custom css area for errors, a missing element may break the css execution.

Thank you!

• This reply was modified 11 years by Emil G.

Hi,

The settings are saved in the database, when you switch to another theme wordpress just loads the settings saved for that theme.

@oronmati – that’s strange, the css shouldn’t get lost, if you have a backup use it to recover the lost css.

Thank you!

Hi,

The theme custom js box adds the code at the page end – http://screencast.com/t/lnH9RE8lRJ – http://screencast.com/t/zLbELrJBi
If you have to add it immediately after the opening body tag you have to add it manually or check for an alternative.

Thank you!

Hi,

1. That files contains the fonts used by the theme (icons used for socials), it’s called in the style.css file – http://screencast.com/t/Gd9OwQM4Or – you could try to remove the ?7 parameter which comes after it and see if it works.

2. You have to add a condition which checks if the current page is single – http://screencast.com/t/ZXT9aq1zWK

Thank you!