Hi,

1. The more stories box can be disabled from Theme Panel -> Post Settings – http://screencast.com/t/g7g4l9UZ

2. There’s no option for this, you could try to use custom css to change their color – http://screencast.com/t/0JPEVsp0q

.td_module_wrap .td-module-meta-info a[href*=explore]{
background-color: red !important;
color: #fff;
}

3. Try the following css(add it in Theme Panel -> Custom Code -> Custom CSS):

article .td-social-twitter, article .td-social-google, article  .td-social-pinterest {
display: none;
}

Thank you!

• This reply was modified 10 years by Emil G.

Hi,

Unfortunately there’s no alternative yet. You could add some caption manually after each image, inside a container and use css to style it. We have this on our list and we’re looking for a solution, we will release a fix as soon as we find a solution for this.

Thank you!

Hi,

I suspect you forgot to add one of the lines provided above. Please send an email at contact@tagdiv.com , include a link to this conversation and provide wp-admin and ftp access so we can take a look at the code.

Thank you!

Hi,

blk709 – I suspect you have some optimization issue, please check the guide provided here – https://forum.tagdiv.com/how-to-make-the-site-faster/ – https://forum.tagdiv.com/topic/tutorial-chriss-custom-optimizations-for-functions-php-etc/

Thank you!

Hi,

The original image may be smaller that the thumb size used on this location of the Big Grid.
Check it’s size, the size of the Big Grid thumb is 537x360px. If the image is larger try to regenerate the thumb using the Force Regenerate Thumbnails plugin – https://wordpress.org/plugins/force-regenerate-thumbnails/
If the image is smaller you have to use a plugin which comes with an upscale function, wordpress doesn’t have such an option by default, try this one – https://wordpress.org/plugins/thumbnail-upscale/ – after it’s active regenerate the thumb using the Force Regenerate Thumbnails plugin.

Thank you!

Hi,

1. The logo can be changed from Theme Panel -> Header -> Logo – http://screencast.com/t/3YnCwLCYyyu
2. Not sure where those items (the “photography” “categories” and “travel” tabs) are located on your side, please provide more details or the site url. Also check if this doesn’t come from the max_input_vars parameter on your server, you can read more about it here – https://forum.tagdiv.com/system-status-parameters-guide/

If you can’t figure what’s causing this please send an email at contact@tagdiv.com , include a link to this conversation and provide wp-admin access so we can take a look.

Thank you!

Hi,

To refresh the count just change the facebook id to something else and then back to your own.
If this doesn’t work please check if the issue is caused by a plugin conflict, disable the rest of the plugin and see if the count works. If it still doesn’t work please send an email at contact@tagdiv.com , include a link to this conversation and provide wp-admin access so we can take a look.

Thank you!

Hi,

Brain916 – You could use the browser inspector to see what css is used on the theme button and create a custom css for the one which comes with Disqus. If you don’t know how to do this please provide the url and i’ll get back with a solution.

Thank you!

Hi,

@capitano83 – As Chris S said try to remove all plugins (Visual Composer, Social Counter, Speed Booster and Rev Slider) and install the new ones from Newsmag -> Plugins – http://screencast.com/t/MjPANfW3W

Also try to disable the rest of the plugins and see if the issue is still there. If the issue is gone enable the plugins one by one until you find the one which causes this issue.

Thank you!

Hi,

Try to add the following line under the globals on single file(s) – http://screencast.com/t/MeftwWqpgrLw

$td_mod_single = new td_module_single($post);

Thank you!

Hi,

@vikasabhi2003 – Check the permissions on your wordpress folders and files, you can read about this here – https://codex.wordpress.org/Changing_File_Permissions
Also check if this happens with a default theme (ex. Twenty Twelve)

Thank you!

• This reply was modified 10 years by Emil G.

Hi,

It’s not a critical error, it’s a common issue which appears when you try to access the index.php file directly. WordPress uses permalinks and internal functions, you don’t have to access the template files directly. A solution for this is described here – https://ardamis.com/2011/06/02/fix-for-php-fatal-error-get_header-in-wordpress/

Thank you!

Hi,

If you want to add this condition for screens between 500px and 767px the media query looks like this:

@media(min-width: 500px) and (max-width: 767px) {
...
}

The code should look something like: – http://screencast.com/t/riPU6YZW

@media(min-width: 500px) and (max-width: 767px) {
.td_module_10 {
border-bottom: 1px solid #e6e6e6;
margin-bottom: 15px;
}
}

Thank you!

• This reply was modified 10 years by Emil G.

Hi,

You can disable it globally from Theme Panel -> Post Settings – http://screencast.com/t/fug7oalY2
If you want to remove it only from modules present on pages you could use custom css (add it in Theme Panel -> Custom Code -> Custom CSS):

.td_module_wrap .td-post-author-name, .td_module_wrap .td-post-date {
visibility: hidden;
}

Thank you!

Hi,

On modules try to replace the function code with this:

get_the_time('H:i', $this->post->ID)

Thank you!

• This reply was modified 10 years by Emil G.

Hi,

The code for the social buttons is located in td_module_single.php – http://screencast.com/t/v9DSxt0hU
The button code is gathered in a variable and then echoed on the page. You have to check the options available for the the_ratings() function to see if it can return a value rather then echo it. Then you could set it like this: – http://screencast.com/t/Dy9dgziUt

You can also try to add it in the loop-single template, but this will require to edit all loop-single files. – http://screencast.com/t/cpbuebJmCjzP

The second option is harder, from your description i understand that you want to add the stars inside the post content, after the text and above the images which appear at the end of the content. This is not an easy task and i cannot provide a quick solution, my advice is to look for a professional developer to help you with this task.

Thank you!

Hi,

You should try to add the code only once, if you placed it in a plugin don’t add it on Theme Panel -> Analytics.
Then check the page source to see if the code was really added by that plugin – http://screencast.com/t/ZguwrGYpr7QS
Unfortunately you cannot immediately see the results, you have to wait.

Thank you!

Hi,

The grid is part of the layout and if you remove it the layout may break. A solution may be to use custom css to change it’s color to match the one set on the background. I’ve tried to check your pages but i get this error – http://screencast.com/t/KDwXSJti
Let me know when the server is back and i’ll check those pages to see if there’s an easy solution.

Thank you!

Hi,

Those are blocks, you have to edit the page and open the settings panel for each block. There you can change the block title and the category displayed by each block. – http://screencast.com/t/kMtO6Nw6 – http://screencast.com/t/AoLCdlNw6c

After you made all the changes just update the page – http://screencast.com/t/LDfOv9iMh
For modules which appear on posts/categories/etc on sidebar, you have to open the widget area and change the settings on each widget – http://screencast.com/t/aOUlf35Df5a

For more details you can also check the documentation – https://forum.tagdiv.com/newsmag-block-settings-tutorial/ – https://forum.tagdiv.com/newsmag-homepage-how-to-build-and-set-it/ – https://forum.tagdiv.com/newsmag-page-templates/

Thank you!

Hi,

Check the browser console to see if you have any javascript errors, they appear in red – http://screencast.com/t/wfLNSiRpAdH
Analytics uses javascript and any js errors may break/alter it’s data retrieval process.
If you find errors try to disable all plugins except for Visual Composer and check if the errors are still there. If they are gone enable the rest of the plugins one by one until you find the one which causes this issue.
Once you find it check it’s settings or look for an alternative.

If you don’t find any errors please send us an email at contact@tagdiv.com , include a link to this conversation and provide wp-admin access so we can take a look.

Thank you!

Hi,

I don’t know for sure but I suspect that as the plugin editing section became more complex the header data increased. By default the client header buffer on Nginx is a bit low, you can read more on web, ex. – http://nginx.org/en/docs/http/ngx_http_core_module.html#large_client_header_buffers – https://www.cevapsepeti.com/yazilar/nginx-header-large-client-header-buffers-problem/

Thank you!

Hi,

Google requires to specify a publisher for articles and this meta requires to specify the publisher logo – http://screencast.com/t/vzl3J6kMImG – http://screencast.com/t/9vhjSwZS8h

The theme reports the logo set in Theme Panel -> Header -> Logo&Favicon – http://screencast.com/t/NoVwLYVblTb
I suspect you didn’t set any logo and that’s why you get this error in the structured data tool.

To fix it set a logo, then if you don’t want it to appear on page you can hide it with css (display: none) or remove it from the header template. I see you use header style 7, the code can be found here – http://screencast.com/t/yT4Z9sY1

Thank you!

Hi,

You have a seo plugin which adds extra incomplete data to the page – http://screencast.com/t/3fDJByFWe5q
You can check on structured data tool to see that there are 2 articles reported – http://screencast.com/t/WWcqWjxXc

Disable or configure that plugin so that it doesn’t add this meta to the page and check again, only one article should be reported on structured data tool.

Thank you!

Hi,

Unfortunately we didn’t experimented with video broadcast so i cannot offer you any solution, sorry. Try to look for more info online (plugin documentation and discussions) or look for a developer to help you with this task. Or maybe there’s someone here who tried this and can offer some feedback.

Thank you!

Hi,

Unfortunately we didn’t experimented with Google DFP or IMA SDK yet so we cannot offer any advice, sorry. We plan to investigate this area in the future but i cannot provide a date for it and i’m not sure if we will implement something related in our products. My advice is to dig more into their documentation or look for a developer to help you with this task.

Thank you!