Hi,

Thanks Christopher!

@Dbm811
As Christopher wrote you need a “gravatar” or use the a plugin like WP User Avatar

For the video playlist issue please make sure you do it right and follow this guide for that: https://forum.tagdiv.com/video-playlist-newsmag/
If still dose not work please try this without any plugins active and also make sure that you empty cache and try again as I have also tested this and found no issue with it.
Hope this helps!

Thanks

Hi,

@masbay93 Please let us know if you tried the solution provide above by @handiso and regenerate the newsmag font following the steps provided.
Please also let us know if you also have issue with other icons or just the social sharing icons and also provide an URL to your site so we can check this.

Thanks

Hi,

Unfortunately we haven’t considered this so far and I can’t give you an exact answer on this. I have added your request on our list and we will implement it if more people will ask for this as we have over 170 feature requests on our list and we have to pick very carefully what to implement so if more will ask we will do it.

Thanks for you suggestion and for the message!

Hi,

You can try to use this css: http://screencast.com/t/ts88rkQI

.woocommerce .products .product {
width: 21.5556% !important;
}
.woocommerce .products .product:nth-child(3n+4) {
clear: none !important;
}
.woocommerce .products .product:nth-child(3n+3) {
margin-right: 2.66667% !important;
}
.woocommerce .products .product:nth-child(4n+5) {
clear: left !important;
}
.woocommerce .products .product:nth-child(4n+4) {
margin-right: 2.66667% !important;
}

Hope this helps!

Thanks

Hi,

1. You can find it here: http://screencast.com/t/FjXenKtZ
2. You can change it from here at the moment: http://screencast.com/t/Jl56ad19 as I have also added this on our todo list and we will add this option in the translation panel also in the next updates.

Thanks

Hi,

Unfortunately the theme doesn’t have an option for that but you could try to implement it yourself like this: http://screencast.com/t/koj3owVCkG and add the number of followers manually.
Hope this helps!

Thanks

Hi,

Thanks for your suggestion, I understand. I have added this on our feature requests list and we consider it for future updates.

Thanks for the message!

Hi,

Thank you for your suggestion. I have already added this on our feature requests list and we consider it fro future updates.

Thanks for the message!

Hi,

First please make sure that this isn’t happening due to some other plugins you are using so make sure you disable all plugins laving just Visual Composer and Social Counter and also empty cache and/or purge files if you use any cache plugins or CDN host services and try again.
What theme version do you use as we have included the fixed version of the plugin into the latest theme update 4.6 so if you do not using it we suggest that you get the latest theme version from themeforest and you should find the fixed social counter plugin’s version within the theme’s files in the plugins folder.

Thanks

Hi,

Please try this plugin: https://wordpress.org/plugins/force-regenerate-thumbnails/ Use it and see if it also removes the not needed thumbs.
You could also try to comment the images sizes you don’t plan to use and that the theme creates in theme’s functions file: http://screencast.com/t/iA5FdUdGw2 and regenerate thumbs again.
Hope this helps!

Thanks

Hi,

You can try to replace this php code to your own text: http://screencast.com/t/qsdCXE3DKHV

Thanks

Hi,

Please make sure that you only set/add the background image URL as if you also set a background color the color will be set.
Let me know if you still have this issue after.

Thanks

Hi,

1. Unfortunately the at the moment the mega menu it’s limited to display just 5 subcategories even if more of them are available.
You could try and use this method and change the numbers of the subcategories displayed there: https://forum.tagdiv.com/topic/maximum-5-subcategories-in-mega-menu/#post-20859
2. You can try to do it using a plugin like Advanced Custom Fields, take a look here for an example – https://forum.tagdiv.com/topic/function-to-hide-ads-and-function-to-show-author/
Hope this helps!

Thanks

Hi,

Maybe it was due to a temporary server issue. On the report from the other tread it hasn’t been specified that this also cause issue with post creation or edit.
Sorry for this and let us know if you have any other theme related issues.

Thanks

Hi,

Unfortunately that is not possible you would have to set manually each time you use it.
Sorry for the inconvenience!

Thanks for the message!

Hi,

Not sure how this is happening in your case but I have also tested this settings the video you also have in your post as featured video and had this result: http://screencast.com/t/rs6JaSGd1Lel
As you can see the video icon dose appear along with the video thumb so make sure that you do this right and that you clear your cache as this should not happen.

Thanks

Replied here: https://forum.tagdiv.com/topic/editing-and-posting-huge-problems-urgent/#post-30415
Thanks

Hi,

Sorry for the delay! Please make sure that this is not due to other plugins or that you haven’t done other custom changes to your site and also make sure you empty cache and purge files if you use CDN and check again.
Also try to switch to a default WordPress theme like twenty-fourteen or other and see if this is still happening as this could also be cause by WordPress and that is why your issue persists after a theme fresh install.
We haven’t had another reports of this behavior so this can only be due to the theme if it is conflicting with something else.
Please also check your console while editing a post or posting it and let me know if any errors appear.
If you still can’t manage to find a fix for this please let us know and also give us wp-access so we can have a look and provide your wp-admin and FTP logind details at contact@tagdiv.com and also paste a link to this tread in your message.
Hope this helps!

Thanks

Hi,

Please make sure you updated the theme to the latest version as we have fixed the menu issue on IE in the latest version (4.6): http://screencast.com/t/vWACxR1szRA so if you don’t use it please update and let me know if you still have this issue.

Thanks

Hi,

Until we release the next theme update you can send us an email at contact@tagdiv.com with a request for the previous version of the plugin and we will send it to you.

Sorry for the inconvenience and thanks for the message!

Hi,

Modifications to the themes grid is something that we strongly do not recommend and the span classes div’s containers are part of the grid’s layout so any modifications you do to the grid layout I suggest you remove as this is the cause of your issues as you also noticed, so please remove all custom changes you have made to the theme then check again for all this errors and let me know which still remain.
I have also founds this js errors: http://screencast.com/t/o7UhD4xikQV in your console so I also suggest you check this without plugins active and with emptied cache and files purged if you use CDN hosting.
Hope this helps!

Thanks

Hi,

I have checked your site and seems that in this page you use the custom ad 1 which is loading properly: http://screencast.com/t/3hvkf59Me2Kf while on the other page you use the custom ad 2: http://screencast.com/t/yha8aF5VMlN which uses and adds a white image as banner: http://screencast.com/t/z7P8nFfZ
Please add the working code into the second custom ad unit and check again.

Thanks

Hi,

For the slide posts title you need to edit the module slider file and set the excerpt attribute to a higher value like this: http://screencast.com/t/gVFqK8hQWfxa
Please note that if you have changed the type to “letters” from panel then this limit will also be set for characters.

Thanks

Hi,

I have also tested this using the latest theme version and haven’t had the issues you describe. Please check your console for errors and also make sure you use the latest theme version (4.6) then check again without plugins as this should not happen.
If you still have issues with this after all this please give let me know and send us you wp-admin login details so we can have a look at this and also provide a link to this tread or specify this issue you have in detail.

Thanks

Hi,

You can set the post to the post template 1 then use this custom css to hide the featured image on post page using this css: http://screencast.com/t/QipVGOP52

.single_template_1 .td-post-featured-image {
display: none;
}


Thanks