Hi,

Can you please send an URL so I can inspect this? I have tried to recreate this but haven’t found an issue like that, you can check our demo: http://demo.tagdiv.com/newspaper/how-to-make-people-love-you/ resize the window to mobile screen width and notice that the image it’s resized well or you can open it on mobile screen, same result: the image looks good: http://screencast.com/t/EdVmVgIR
This may happen due to some plugin and from CDN plugins especially, please disable all plugins, including CDN if you use any and empty server cache then try uploading the feature image and setting it back then check again.
Hope this helps!

Thanks

Hi,

Thanks for reporting this, we know about the missing pagination issue and we will look into the Social Counter issue, we will try to fix this as soon as possible.

Sorry for the inconvenience and thanks for the message!

Hi,

Please use this custom css:

.home .td_block6 .td_mod9 {
margin-bottom: 0px;
}

.home .td_block6 {
padding-bottom: 0px;
}

.home .td_block6 .block-title {
border-bottom-width: 1px;
}

.home .td_block6 .td_mod9 .td-post-text-excerpt {
padding-bottom: 15px;
}

Should work like this: http://screencast.com/t/wsB6xj1j

Thanks

Hi,

Thanks for reporting this, I have tested this and seems like we have an issue with that, sorry for the inconvenience we will look at it and release a new updated today and we will fix this.

Thanks for the message

Hi,

Thanks for reporting this, this is a serious issue and we will fix this as soon as possible. We will release an updated version of rev slider in the next theme update.

Thanks for the message and sorry for the inconvenience!

Hi,

Please check the td_module_blog.php file here: http://screencast.com/t/aVt8xkPTOr and notice if that the alt tag it’s present, as you can see the image function it’s already inserting an alt tag.
I have also checked this on category pages: http://screencast.com/t/No1jQTd5qnR and http://screencast.com/t/fdJ4OWCLN
Please send an URL with an example of this from your site so I can check this.

Thanks

Thanks Christopher for your help!

Hi,

It shows like that because you use just one post, you can chose a different block like block 6 and then use this custom css to fix it page:

.page .td_mod9 .thumb-wrap {
display: none;
}

.page .td_mod9 .item-details {
margin-left: 0px;
} 

Change the .page class with the .page-id class of the page you are using this css on.
Should look like this: http://screencast.com/t/HZAarNcFn0WH
You can change the excerpt length from theme panel > excerpt for each module, in this case you will have to change the module 9 excerpt length.
Hope this helps!

Thanks

• This reply was modified 11 years by Lucian.

Hi,

Please make sure you have set the both logos right then check again, if this is still happening please send an e-mail at contact@tagdiv.com with wp-admin user and pass so we can check this, also send an URL to this topic or specify this issues details.

Thanks

Hi,

We will consider this, thanks for the suggestion.

Thanks for the message!

Hi,

You would have to place the code for them here: http://screencast.com/t/oVGKzHWhn
This is the code I used there as an example:

echo '<span class="my-custom-title">MY TITLE</span>';

And this is how it looks: http://screencast.com/t/vqHVNFI3O8
You can style it to look like you want via css, use the class add to span tag:
This is the css I used:

span.my-custom-title {
position: relative;
width: 100px;
height: 100px;
background-color: transparent;
font-family: fantasy;
font-size: 100px;
color: aliceblue;
}

Modify it as you like or write another.
Use the same method to add other elements. If you don’t have any css and html knowledge we recommend to hire a freelancer to do this for you.

Thanks

Hi,

I’m not sure I understand, the logo it’s displayed on your mobile only if you chose header style 2? Please provide more details and also a link to yours site so I can check this, also make sure you add the logo like this, and use other that header style 1, like this: http://screencast.com/t/6TRpQoTi and check if it’s working, I have tested this and works fine.
Using the settings I have sent you in the screen, it looks like this:

*on desktop: http://screencast.com/t/Xv4Iyplj8PwB
*on mobile: http://screencast.com/t/zICHM1O6U

Please also make sure you disable the plugins and try again, it might be due to a plugin.

Hope this helps!
Thanks

Hi,

Use the do_shortcode() function and add the shortcode of your custom block as you like into post template after the comments template, other than that you could modify the post template and add the code for the loop there and customize it, the theme was not designed that way so this needs custom work and you need to hire a developer to do that for you if you don’t know how because we cannot offer custom work.

Thanks

Hi,

You could try to find and use a plugin, like Ultimate Product Catalogue Plugin or similar.

Thanks

Hi,

The best way to do this is to use VC to add your post content and then add a block into your post content which is set to infinite load: http://screencast.com/t/RAFpBqRJqF
Enable VC on post editing panel from here: http://screencast.com/t/fCBxUJiLksw
Another way would be to use the do_shortcode() function and add the code inside post template. You can create the shortcode for the block using page builder then switching to classic mode just get the shortcode and add it into the function then into the template where you want to show up. If you don’t know how to do this we recommend you to hire freelancer to do it for you.
Hope this helps!

Thanks

Replied via e-mail!
Thanks

Hi,

Thanks @Christopher!

@haendler55

Please make sure that you haven’t changed the header style and also that you have the logo uploaded, try to delete and re-upload it and check if it’s working.
As Chris wrote this can’t happen from doing nothing.
Please let me know if you solve this.

Thanks

Hi,

Firstly please make sure that your sidebar’s name dose not contain characters like apostrophe or quotes this may cause this.
Using over 50 sidebars it’s an exceptional case and we can’t figure out why it’s not working for you, if you want you can give us wp-access so we can take a look at this, send an e-mail at contact@tagdiv.com with your user and pass and also send an URL to this topic or specify this issue in detail.
Sorry for the inconvenience.

Thanks

Hi,

@keanel
Chose a logo of that size you want then add it in theme panel > header > logo like this: http://screencast.com/t/mOxoZnA9 and select the header style 3 or header style 6 will look like this: http://screencast.com/t/eGSEalQSJecd

Thanks

Hi Chris,

I have got it now, sorry about this.
If you use a widgetised sidebar, you just edit the block and chose a color for block title and one for your text.
If you want to change the block title on an already created sidebar you can edit the block from appearance > widgets panel, you will have there the same option to change the block header color: http://screencast.com/t/fpEBVf8lvlN
Hope this helps!

Thanks

Hi,

After a closer look I have noticed that the WordPress default option from theme panel is used only for feed excerpt and for plugins that use the WordPress excerpt length, that is why it dose not work on modules, as I mentioned before you can change the excerpt an any module using the theme panel for each module so this way you will be changing all the excerpts on your site.
We will change this and we will point out that the WordPress default option is for feed.

Sorry for the inconvenience and thanks for the message!

Hi,

You could do it the same way just instead of the function you could try to place the script or the code you want to show there inside a div tag and give it a class then use that class to style it via css.
Another way would be to place your code inside one of the custom ad boxes: http://screencast.com/t/vbmiKoAV8n then use the do_shortcode() function to place the code whre you want it to show using this code:

<?php echo do_shortcode('[td_ad_box spot_id="custom_ad_1"]');?>

Just add your code inside the custom ad box 1 then place the code above where you want the block of links to show.
If it dose not work please try the other solution. If you don’t have basic css and html skills we recommend you to hire a freelancer from sites like http://studio.envato.com/ to do it for you, or you can try to search the web for a solution as this is custom work and we cannot offer custom work as we work hard on the development, updates, fixes and support.
Hope this helps!

Thanks

Hi,

Sorry about this! I saw the picture and thought you don’t want the logo, haven’t looked well at it, just remove the custom css I gave you from theme panel > custom css, it will show up.
You can use page builder to make your list of link and then get the shortcode and ad it using the do_shortcode function on the header or after the ad where ever you want the link to show on your page.

Hope this helps!
Thanks

Hi,

You will have to use the default header style (style 1 from theme pane > header style http://screencast.com/t/YaDPSlWbPjE ) then go to header-style-1.php file and make this changes: http://screencast.com/t/LDkej9E2J

Then use this custom css > in them panel > custom css filed:

.td-a-rec-id-header {
left: 5px !important;
top: 15px !important;
}

Result: http://screencast.com/t/e6nljSjFKRif

Thanks

Hi,

From theme version 4, as you probably already know, we added our own modal light-box view for images: https://forum.tagdiv.com/display-image-using-modal-window/ but your lightbox plugin should still work.
I have checked your site and noticed that Pinterest plugins works now.
Please try to disable all plugins and then check the big slider if it doesn’t start working this may be due to some CDN plugins which delivers old content, make sure you empty server cache and deactivate the plugins then check again.
Also noticed that your thumbs don’t fit the thumbwrap container, you could try this to fix them.
Please make sure for now you disable all plugins and enable them one by one and check to see which may be the cause of this. Let me know what you find.

Thanks

• This reply was modified 11 years by Lucian.