Hi Calin,

Great News, the issue has been resolved!

The said plug-in even after being deleted left a hidden file in the directory which was causing the wp-editor to hang. Once deleted, all is well.

Thanks for your patience and support.

Regards,

Justin.

Calin,

tours-uk is now configured as a WP Multisite to allow for live and staging on an AWS Lightsail instance configured exactly the same as my other wp/newsletter projects which do not have this wp-editor hanging issue as I have sent evidence of before.

I would suggest you run tests of the dev site as I have suppliers/partners currently reviewing the live site.

Have you updated the domains on the licence as asked?

Regards,

Justin.

Hi Calin,

No! The issue of the editor hanging WAS NOT resolved by deactivating all the plug-ins.

Here’s another video proving that: https://share.icloud.com/photos/0cdEDESQA9Rpe38Cy7TtoCGOg

Plus if you reviewed the previous videos already sent you will see it did not. Nor did you create your own video showcasing evidence that it was resolved as you claim!

I look forward to seeing your recording where you get the editor to load and edit text in either site preferably the dev site.

As you can see from my other domain: partycaribbean.com I can have multiple sub-domain on a single licence which does not affect my request: https://share.icloud.com/photos/021vl_OjF1mUtlY7DXnu2fKpg

I need you to action the following please:

Approve my theme licence domains as follows:

1) tours-uk.com – live site

2) dev.tours-uk.com – staging site

3) dev-tuk – localhost

Do let me know by return email that this has been actioned.

Regards,

Justin.

Hi Calin,

Confirmation of wp-editor hanging with all plugins deactivated on the live site: https://share.icloud.com/photos/037i2bCyCpOQyhFGPoxAWGFpA

Regards,

Justin.

Hi Calin,

https://share.icloud.com/photos/0990Paf1EKWPhfzCOXNpOS09A

So yes, on the development site, deactivating the Short Pixel plugin has resolved the issue with the Mega Menu and Flex Block 1.

However, on the live site, with said plugin being deactivated, the wp-editor within any of the text related elements still hangs.

So what’s your answer to that? Considering this is why I listed this thread and told you that this issue has been on-going for weeks now even with all plugins on the live site deactivated.

Regards,

Justin.

Calvin,

I’ve just gone through our e-conversation and you have made NO reference to a solution!

So please advise what you’re speaking about!

Hi Calin,

Here’s the staging site: https://iamjpfn.com/wp-login.php I have a back-up so configure as you wish.

The login details are the same as you’ve used.

Regards,

Justin.

Hi Calin,

Here’s the test page vid and Flex Block 1 broke again: https://share.icloud.com/photos/0b87ETz8hYOI3b-v_NSjK_u9Q

• This reply was modified 8 months by toursuk.

Hi Calin,

I am now testing the Flex Block 1 and other elements locally and I am still having the errors. Please see the video.

https://share.icloud.com/photos/056iisPK5F3u4yoRDk6VDD8fw

Regards,

Justin

Hi Calin,

Here’s a screenshot: https://www.icloud.com/iclouddrive/01bcPC8z9PBZx68SjMhI9hTyQ#Tours-UK-Console

1) I have not used Google Maps in theme panel or any plugin so I am confused on those 3 warnings

2) JavaScript is not within my skillset but it seems to be a Yoast SEO conflict.

Thanks,

Justin.

Hi Calin,

So for weeks now, I have followed the guidance of and troubleshooting using the above article and these Newspaper Docs: https://forum.tagdiv.com/general-options-may-interfere-newspaper-theme/ https://forum.tagdiv.com/tagdiv-composer-not-working/ https://forum.tagdiv.com/requirements-for-newspaper/ https://forum.tagdiv.com/cache-plugin-install-and-configure/ https://forum.tagdiv.com/how-to-make-the-site-faster/ and although I learnt about not loading unused CSS & JS resulting in increased page speeds, the Wp Editor is still hanging :(.

I have updated the /wp-content + /wp-content/plugins .htaccess files accordingly, checked the php.ini file, changed the object cache plugin, checked the apache error logs, ran multiple diagnostic checks on the server configuration and still the WP editor hangs and I am exhausted on this.

Can someone from your team take a look for me please?

Thanks.

• This reply was modified 8 months by toursuk.
• This reply was modified 8 months by toursuk. Reason: Editing URLs