Vlad S Hello!
I have asked our staff to investigate this and we will check, Is this still happening? Can you post a test topic?
Thank you!
Vlad S Hello!
Did the SEOpress people responded? What is their resolution on this?
Unfortunately at the moment there is no FAQ features in Newspaper Theme.
Thank you!
Vlad S Hello!
This issue is because in Mobile theme, you have to recreate your pages using the mobile editor, this is found when editing pages at the bottom of the page: https://www.screencast.com/t/PaGpYD2l
Thank you!
Vlad S Hello!
Unfortunately that is not available at the moment in Newspaper Theme. I have just passed this to our developers in order to implement it.
Thank you!
Vlad S Hello!
Have you updated and activated all the required plugins too?
Thank you!
Vlad S Hello!
Please provide more information about what is not working. I have inspected: https://www.animemedia.net/ And everything is working fine.
Thank you!
Vlad S Hello!
Images can be added only with urls, if you use a software or upload them somewhere else.
But the explanation is very well and I think I understood, You are seeing the mobile theme but stretched, something similar: https://www.screencast.com/t/sXPbAx4FesXj
This happens due to cache. Please follow our guide and make sure that WP Super Cache has been installed properly: https://forum.tagdiv.com/cache-plugin-install-and-configure/
Let us know the result.
Thank you !
Vlad S Hello!
I have inspected your website and everything seems to be working perfectly. Can you provide more details about what exactly is not working ?
Thank you!
Vlad S Hello!
I would like to take a look and see what can be done there. Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– A link to this topic in order to identify you
Our team will take a look!
Thank you !
Vlad S Hello!
Please follow our video guide here: https://www.youtube.com/watch?v=HXQQygkCCJo&t=1s You will see that with the help of the website manager you can set sticky header.
Please note that the support team is not 24/7 live. We answer our customers Monday – Friday from 08am to 5pm. We do our best to respond as quick as possible. Also we respond topics latest to newest, if you add multiple replies to your topic this will make our job harder.
Thank you!
Vlad S Hello!
Have you checked and make sure that all the plugins are updated and active? Usually when updating users tend to forget about the plugins.
Thank you!
Vlad S Hello!
Unfortunately the Like button is not properly working at the moment. This is planned to be removed unfortunately.
We recommend you to remove it and try a 3rd party plugin.
Thank you!
Vlad S Hello!
You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Also you can try and remove and re-install the tagDiv Composer plugin and please send us a link to your website in order to take a look.
Let us know the results.
Thank you !
Vlad S Hello!
Please ask them to switch browsers and confirm that this is happening. If it happens only on his end it might be a glitch due to low internet speed or even the browsers. Also when he is on the website and uses chrome, press CTRL + SHIFT + R, that will clear his browsers cache.
Thank you!
Vlad S Hello!
Our recommendation is to use either full HD ( 1920x1080px) or standard 800x600px. Please note that on the hero element you can use other custom sizes too.
Thank you!
Vlad S Hello!
Please check and see what are your filter settings for your homepage blocks: https://www.screencast.com/t/fmzmmLZDVP Please make sure that this is not set to ALL categories.
Thank you!
Vlad S Hello!
We will reply via e-mail.
Thank you!
Vlad S Hello !
The footer template can be edited from any page not from Cloud Library. Simply open the Website manager, select your footer and scroll to the bottom of the page: https://www.screencast.com/t/yPw3NdjJw0i
Thank you !
Vlad S Hello!
This forum is built using BBPress but please note that it also features a lot of custom work.
Thank you!
Vlad S Vlad S Hello!
Unfortunately that is not available at the moment. As a workaround you can use a Inline text element, add it using tagDiv Composer and arrange it using css: https://www.screencast.com/t/mjnPN0b7J; https://www.screencast.com/t/fcM0JLMd The values were used for my layout. You can change those and arrange it as you want.
Thank you!
Vlad S Hello!
When using a header template you can design it as you want since you are able to edit it using our page builder tagDiv Composer. You can see a lot of tips and tricks on tagDiv Composer here: https://www.youtube.com/user/tagdiv
You will have to import a template that is the closest to what you are looking to achieve and then simply make the changes remained.
Thank you!
Vlad S Hello!
I have investigated your website and the images seem to be loading fine:: https://www.screencast.com/t/on2FndHNoD
Please make sure to clear your cache.
Thank you!
Vlad S Hello!
That can be translated from Theme panel as you can see here: https://www.screencast.com/t/z8qqk4S8EHM
Please note that AMP loads only when you’re browsing on google and your link pops up. This only on mobile devices. AMP will never be displayed automatically when a user visits your website from a direct link.
Thank you!
Vlad S Hello!
You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Also you can try and remove and re-install the tagDiv Composer plugin and please send us a link to your website in order to take a look.
Let us know the results.
Thank you !
