Hello !

This happens due to cache. Please follow our guide and make sure that WP Super Cache has been installed properly: https://forum.tagdiv.com/cache-plugin-install-and-configure/

Let us know the result.

Thank you !

Hello !

This error happens due to a lot of possible reasons. Check the useful guide from here -> https://www.hostinger.com/tutorials/fix-sorry-you-are-not-allowed-to-access-this-page-wordpress#gref
Theme activation -> https://tagdiv.com/how-to-activate-the-newspaper-theme/
You can manually activate the Newspaper theme from here: https://www.screencast.com/t/EL4k48Lq

If this is still not working go in Newspaper> System status and replace the url from: -> https://i.imgur.com/WlRnszw.png
admin.php?page=td_system_status
in
admin.php?page=td_system_status&reset_registration=1
And try after that to activate the theme.

Let me know the results!

Hello !

By choosing the mobile viewport you will be able to edit it to fit your taste: https://www.screencast.com/t/L7IMvrrrB

Thank you !

Hello !

Send us a video to see what is about, maybe we were looking in the wrong place.

Thank you !

Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !

Hello !

Those can be translated by looking for them in Theme Panel – Translations.

Thank you !

Hello !

Unfortunately this option is not possible at the moment in Newspaper Theme.

Thank you !

Hello !

Unfortunately this option is not yet available in Newspaper Theme. This will require coding skills and custom work which is not covered by the support team.

Thank you !

Hello !

Please provide a link to your website in order to take a look.

Thank you !

Hello !

Please try and use this css code: yatag img {
opacity: 1!important;
}

The code must be inserted here: https://www.screencast.com/t/J1Nxw5s5

Thank you !

Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !

Hello !

Please make sure that you change this category too as you can see here this one is the one rendered: https://www.screencast.com/t/VlHfiSEffemV You will have to either deactivate the mega menu option or use another category.

Thank you !

Hello !

Please make sure that you have activated this ajax function here : https://www.screencast.com/t/ZqpLpXVL8

Activate this, clear you cache and let us know the results.

Thank you !

Hello !

Please provide a link to your website in order to take a look.

Thank you !

Hello !

Please make sure that you add the social ids properly as you can see here: https://www.screencast.com/t/c4fwXm76

And also follow our guide: https://forum.tagdiv.com/tagdiv-social-counter-tutorial-2/

Thank you !

Hello !

Please follow my colleagues response in this topic regarding this issue: https://forum.tagdiv.com/topic/smartlist-not-working-more-after-wordpress-update-5-5/#post-362516

Let us know the result !

Thank you !

Hello !

Please note that all the PRO Demos and Cloud Library templates are fully editable using tagDiv Composer. By opening Composer on your page you will be able to simply right-click and remove the unwanted elements: https://www.screencast.com/t/k6LavjV6DXki

Thank you !

Hello !

Please provide a screenshot of your issue, I am not sure I fully understand your issue.

Thank you !

Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !

Hello !

Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Hello !

1.Please follow this topic and let us know the result: https://forum.tagdiv.com/topic/tagdiv-composer-not-loading-13/

2. You can use the solution given by my colleague: https://forum.tagdiv.com/topic/scroll-to-top-mobile/

3. Mobile menu works great on our side, please make sure to clear you cache.

Thank you !

Hello !

Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Hello !

You can take a look at our guides here: https://www.youtube.com/user/tagdiv ; https://forum.tagdiv.com/tagdiv-composer-tutorial/

Unfortunately at the moment we do not offer 1 to 1 serivces.

Thank you !

Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !

Hello !

Can you provide the code ? So we can test it on our side too.

Thank you !