Hello !

If you are using a classic demo you can achieve this by going into Theme Panel – Theme Colors. For PRO demos and Cloud library layouts you will have to use tagDiv Composer.

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Hello !

Unfortunately this option is not available in Newspaper Theme at the moment.

Thank you !

Hello !

Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Hello !

I would personally recommend to try and disable 1 or 2 options for cache. Having 3 caching options is not the best solution since they can get in conflict and actually do nothing.

Try first by disabling the wp super cache. And re-check.

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Hello !

Please try and change the font that is in use. It is possible that the font used will not have those characters: https://prnt.sc/ueumrq

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Hello !

Please try and remove and re-install the mobile theme plugin and let us know the result, also include a link to your website.

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Hello !

Follow our guide here: https://www.youtube.com/watch?v=HXQQygkCCJo

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Hello !

By selecting the mobile viewport you will be able to edit it using tagDiv Composer as you can see here: https://www.screencast.com/t/mfLifGhEzrXo

Thank you !

Hello !

Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Hello !

Please try and remove then reinstall the tagDiv Composer plugin and let us know the result.

Thank you !

Hello !

Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Hello!

My colleagues have replied to you via e-mail.

Thank you for your understanding !

Hello !

Thank you for your suggestion ! I have passed this to our developers but at the moment we cannot promise when this will be implemented.

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Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !

Hello !

Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Hello !

Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Hello !

Newspaper Theme PRO demos and all the Cloud Library templates are fully editable using tagDiv Composer. You will have to avoid all this and not use any of them in order for the changes you like to apply globally. Please note that we do recommend using PRO Demos and cloud library templates because even they are a bit more complicated and sometimes it gives you a lot of work, they are fully customizable and offer endless possibilities.

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Hello !

For child theme please follow our guide here in order to make sure that it properly set: https://forum.tagdiv.com/the-child-theme-support-tutorial/

Thank you !

Hello !

Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Hello !

The Lightbox element can be enabled from here: https://www.screencast.com/t/4LrhDmvWWZ61

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Hello !

Unfortunately at the moment this option is not available in Newspaper Theme.

Thank you !

Hello !

In order to adjust page width you have to select every row of your page using the tagDiv Composer and then set the stretch mode you want like here : https://www.screencast.com/t/BkWwdHh6

In order to make the post page full width you will have to add a single post template and then edit it. Check more about how to have single post template here: https://tagdiv.com/customize-articles-with-single-post-templates/ And for the header you can do it here: https://www.screencast.com/t/xf56tQN0.

These are the ways you can increase your page width from theme options. Anything above this will require custom code which is not covered by the support team.

Thank you !

Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !

Hello !

Please provide a link to your website and we will take a look.

Thank you !

Hello !

Elementor is not a supported plugin as you can see here too: https://www.screencast.com/t/jjWKNmoKefa

We are able to offer you a refund if you make a request here: https://themeforest.net/refund_requests/new

We are sorry for the inconvenience !

Thank you !