Hello!

Please provide a link to your website in order to take a look.

Thank you !

Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !

Hello !

Please provide a link to your website in order to take a look. Also please make sure that your ads are properly set in Theme Panel – Mobile theme – AMP Ads.

Thank you !

Hello !

When using a Pro Demo or any cloud library template you will have to edit them using tagDiv Composer. For more information about is follow our guide here: https://forum.tagdiv.com/tagdiv-composer-tutorial/

Also you can take a look at our short video guides here: https://www.youtube.com/user/tagdiv

Thank you !

Hello !

Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/

Thank you !

Hello !

The Mobile theme was specially designed for optimization on mobile devices. Unfortunately on mobile theme you cannot do much changes of design. If you want to have the same design as on desktop mode you can achieve that by simply disabling the mobile theme.

You will have to recreate your pages into the Mobile editor or completely disable the mobile theme. The mobile editor will not render shortcodes !

Also you can disable mobile theme on certain pages or posts by following this setting:

Please take a look here: https://forum.tagdiv.com/the-mobile-theme/

Mobile theme plugin can be disabled from Newspaper Plugins as you can see here: https://www.screencast.com/t/LnkZCEVC

Thank you !

Hello !

1. In order to remove wordpress toolbar you will have to contact wordpress support. Newspaper Theme does not offer this option.

2. Please make sure that you follow all the steps available in our guide here: https://forum.tagdiv.com/the-child-theme-support-tutorial/

3. For this you will have to use a plugin. This option is not available in Newspaper Theme.

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Hello !

Please deactivate WP-Bakery and this will be fixed. At the moment there is a known issue with this and our developers are working on fixing it.

Thank you !

Hello !

Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Hello !

Please provide a link to your website in order to inspect.

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Hello !

I have inspected the e-mails and the last message requires you to provide WP-Admin information which never got to us. Please re-check the conversation and provide all the information needeed.

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Hello !

As you can see here you will need to remove all the text, set the image to SHOW and after that you can adjust your image size: https://www.screencast.com/t/pe2fRqUd4OH

What header have you implemented and is not showing ?

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Hello !

Please provide an example of what you mean by numbering. If you can attach a link to a screenshot that would be great.

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Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !

Hello !

What exactly are those design issues ? In order to provide support we need to know as much as possible about your problem.

Thank you !

Hello !

All the Cloud library templates are fully editable using tagDiv Composer. You will have to use tagDiv Composer to edit it as you can see here: https://www.youtube.com/watch?v=fa7GenCHcBU&t=12s

Thank you !

Hello !

Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Hello !

Please provide an example of what you’re looking to achieve. You provided only some simple css tags that do not relate.

Thank you !

Hello !

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Hello !

Both of the featured image options are fully responsive as you can see here: https://www.screencast.com/t/HbXwDuJHSBQi ; https://www.screencast.com/t/7pHwFyALArp

Please provide a link to your website in order to take a look.

Thank you !

Hello !

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Hello !

The Mobile theme was specially designed for optimization on mobile devices. Unfortunately on mobile theme you cannot do much changes of design. If you want to have the same design as on desktop mode you can achieve that by simply disabling the mobile theme.

You will have to recreate your pages into the Mobile editor or completely disable the mobile theme. The mobile editor will not render shortcodes !

Also you can disable mobile theme on certain pages or posts by following this setting:

Please take a look here: https://forum.tagdiv.com/the-mobile-theme/

Mobile theme plugin can be disabled from Newspaper Plugins as you can see here: https://www.screencast.com/t/LnkZCEVC

Thank you !

Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !

Hello !

Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Hello !

Have you inserted the code in the header section ?

Go to Theme panel – Ads – Header

Also make sure that your website is approved from adsense to render ads.

Thank you !