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Vlad S
tagDiv Staff

Hello !

We are sorry for the misunderstanding !

You are correct and thank you for working with Newspaper Theme.

I have passed this issue directly to our developers and they will have a look at it. Once a decision is being taken we will come back to you.

Thank you for your understanding !

Vlad S
tagDiv Staff

Hello !

Please note that Leaky Paywall has not been tested with Newspaper Theme, therefore we cannot provide support for it.

We are able to offer you a refund if you make a request here: https://themeforest.net/refund_requests/new

We are sorry for the inconvenience !

Thank you !

Vlad S
tagDiv Staff

Hello !

That option is possible when using Cloud Library post templates: https://www.youtube.com/watch?v=I1R3j1QYod0 And you can activate or deactivate the infintie scroll from here: https://tagdiv.com/infinite-loading-for-single-posts/

Thank you !

Vlad S
tagDiv Staff

Hello !

Unfortunately this doesn’t fall under Newspaper Theme support. You can contact google amp and let them know about your issue. Unfortunately this is not Newspaper Theme related from what our developers can find.

Thank you for your understanding !

Vlad S
tagDiv Staff

Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !

Vlad S
tagDiv Staff

Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !

Vlad S
tagDiv Staff

Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !

Vlad S
tagDiv Staff

Hello !

This should not affect your page speed.

Thank you !

Vlad S
tagDiv Staff

Hello !

From what I can see your settings are correct but from our experience when the mobile theme is being displayed on desktop that is due cache. You can contact your host, maybe they have some kind of caching service and that should be removed.

Thank you !

Vlad S
tagDiv Staff

Hello !

Unfortunately at the moment there is no fix available for this. Our developers are working in fixing all the “small issues” that google page speed recently sees in order to improve speed.

Thank you for your understanding !

Vlad S
tagDiv Staff

Hello !

Please take a look at our video tutorial in order to change the logo: https://www.youtube.com/watch?v=HXQQygkCCJo&t=4s

As for the comments option you will have to edit the template using tagDiv Composer and add the comments element as you can see here: https://www.screencast.com/t/Fm9ySuxv7 and simply drag and drop one of those options, try them and see which one fits your taste: https://www.screencast.com/t/XwKEANTyJ

Thank you !

Vlad S
tagDiv Staff

Hello !

Q1: Please try this CSS code. You can adjust it if you want: .tdc-row.td-stretch-content, .tdc-row-composer.td-stretch-content {
margin-left:35px;
}

The codes must be inserted here: https://www.screencast.com/t/fyP7TBVPWvhQ

Q2: Please make sure to clear you cache and also try from a different device. We have tested this on our side and it does not happen. So new users will see your website ok.

Q3: Unfortunately your button is not working: https://www.screencast.com/t/sRF3a0Glvbtk

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Vlad S
tagDiv Staff

Hello !

I am sorry for the misunderstanding !

The option you are trying to achieve will work by editing it from theme panel as you can see here: https://prnt.sc/t619nr

Let us know the result.

Thank you !

Vlad S
tagDiv Staff

Hello !

Unfortunately at the moment there is no fix available for this. Our developers are working in fixing all the “small issues” that google page speed recently sees in order to improve speed.

Thank you for your understanding !

Vlad S
tagDiv Staff

Hello !

This doesn’t seem to be a Newspaper Theme issue. Have you tried the same setup with a different theme ?

Thank you !

Vlad S
tagDiv Staff

Hello !

3. As mentioned, Newspaper theme does not have this option. We are not aware of what it should do or how it should work.

Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !

Vlad S
tagDiv Staff

Hello !

I can help you with a small css code, please provide an url to your website.

Thank you !

Vlad S
tagDiv Staff

Hello !

Please make sure that you are creating your mega menu as you can see in our docuemntation here: https://forum.tagdiv.com/mega-menu/

Thank you !

Vlad S
tagDiv Staff

Hello !

Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Vlad S
tagDiv Staff

Hello !

I understand your point but Newspaper Theme sharing option whatsapp was designed to be displayed only on mobile devices.

I have passed this to our developers in order to re-take a loo at it and see what can be done.

Thank you !

Vlad S
tagDiv Staff

Hello !

I have passed your suggestion to our developers. Unfortunately we cannot say for sure when or if this would be implemented at the moment.

Thank you !

Vlad S
tagDiv Staff

Hello !

Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Vlad S
tagDiv Staff

Hello !

Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Vlad S
tagDiv Staff

Hello !

That is the infinite scroll option which you can see here: https://tagdiv.com/infinite-loading-for-single-posts/

Thank you !

Vlad S
tagDiv Staff

Hello !

This can be found in here: wp-cah perontent/plugins/td-composer/mobile/style.css

Thank you !

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