Hello !

Unfortunately we cannot see your google drive image /video. Please provide a image using this option: https://www.screencast.com/t/0cUSdg8r

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Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !

Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look !

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Hello !

At the moment the only one who will have access to the cloud library will be Admin or Editor. This cannot be changed at the moment.

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Hello !

All the Newspaper Theme has been created using tagDiv Composer. Using any other page builder on them will not work.

Number of columns can be set as you can see here from tagDiv Composer: https://www.screencast.com/t/PoLUTDxgR

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Hello !

If you have used any of the options added by the demo ( categories, menus,etc ) they will be removed with the demo.

Normally by removing a demo you won’t see almost any change in page speed because most of the demos are created to come handy in page speed using shortcodes that load pretty quick.

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Hello !

This kind of error can have multiple factors being involved. You can use a maintenance plugin when your traffic is lower and work on your website. Even if we inspect it, we will insert a maintenance plugin, test what I have mentioned above and check the plugins integrity first.

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Hello !

The Mobile theme was specially designed for optimization on mobile devices. Unfortunately on mobile theme you cannot do much changes of design. If you want to have the same design as on desktop mode you can achieve that by simply disabling the mobile theme.

You will have to recreate your pages into the Mobile editor or completely disable the mobile theme. The mobile editor will not render shortcodes !

Also you can disable mobile theme on certain pages or posts by following this setting:

Please take a look here: https://forum.tagdiv.com/the-mobile-theme/

Mobile theme plugin can be disabled from Newspaper Plugins as you can see here: https://www.screencast.com/t/LnkZCEVC

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Hello !

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

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Hello !

Please try on a staging site if this issue happens without Newspaper Theme. Unfortunately All in one wp security plugin is not tested by our developers so we cannot offer support for it.

Thank you for your understanding !

Hello !

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !

Hello !

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Hello !

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Hello !

Sorry for misunderstanding !

In order to edit a post template you will have to set one from Cloud library: https://forum.tagdiv.com/design-post-pages-using-cloud-library-templates/ All the Cloud library templates are fully editable using tagDiv Composer.

Thank you!

Hello !

1.All the templates and pro demos are fully editable with tagDiv Composer. So you will have to use tagDiv Composer in order to make a change.

2. Please provide a link to your amp post so we can have a look at it.

3. Loop ads are not coming from Newspaper Theme. This option is not available at the moment.

4. In a post you can have a normal post content and smartlists. Therefore you will be able to set your ads for each one individually.

5. That seems to be a plugin conflict: please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Hello !

Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

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Hello !

For that you will have to choose and install the wanted demo. To do so, please follow our guide here: https://forum.tagdiv.com/installing-demos/

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Hello !

Please provide a link to your website and let us know on what page is the problem and we will take a look.

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Hello !

From what I can see your e-mail has received a reply. Please note that at the moment the Support team is not 24/7 available. Please note that we answer the topics from Latest to Newest Monday – Friday from 08:00AM to 05:00PM GMT+2

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Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !

Hello !

Please provide a link to your website and a screenshot of your error if possible.

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Hello !

Please provide a link to your website in order to inspect.

Thank you !

Hello !

Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !