Hello!

That font file is used for all the icons that is in the mobile theme. Unfortunately that file shouldn’t be touched because it will affect your website appearance.

Thank you!

Hello!

Can you let us know what elements are not working? I have investigated your website and all the buttons are working.

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Hello!

Can you let us know what elements are not working? I have investigated your website and all the buttons are working.

Thank you!

Hello!

You can achieve this by using this hook: https://pastebin.com/kvVz3aAj

In child theme in the file: loop-single-x.php and you can add the file in here: https://i.imgur.com/54x1zUw.png

Thank you!

Hello!

Please provide a link to your website and we can change that with css.

Thank you!

Hello!

I have inspected your website and this is how we see it: https://www.screencast.com/t/ym5gG34faByR Please check your website on different browser and incognito mode. This issue seems to be only on your side. You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you!

Hello !

We need to take a look to see what can be done there. Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– A link to this topic in order to identify you

Our team will take a look ! Please note that at the moment the support is a bit crowded. Replying may take up to 24 hours.

Thank you !

Hello!

If that is the only block you use you can disable the rest.

That grid from mobile theme is this: https://www.screencast.com/t/YlSHuyXfJmg As you can see on my photo, for mobile theme you need to activate 2 thumbs: 711×186 and 265×198

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Hello!

Please note that at the moment support is a bit crowded. Our team is doing their best to reply as soon as possible.

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Hello!

That can be done by following this tutorial we made: https://www.youtube.com/watch?v=HXQQygkCCJo&t=1s

Thank you!

Hello!

Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

That option is possible when using Cloud Library post templates: https://www.youtube.com/watch?v=I1R3j1QYod0 And you can activate or deactivate the infintie scroll from here: https://tagdiv.com/infinite-loading-for-single-posts/

TagDiv Composer cannot be used on mobile theme.

Thank you !

Hello!

This is how your website looks at the moment to all the users: https://www.screencast.com/t/E5fDVf3bdfgb

Please make sure to clear your cache.

Thank you!

Hello!

For this you will have to uncheck the unused options from here: https://www.screencast.com/t/hNwAlg88r As you can see each thumb is assigned to some blocks. You can check only the thumbs that are used by your blocks. That you can see by opening tagDiv Composer on your page and click on the blocks as you can see here: https://www.screencast.com/t/mKdqNzTdddk

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Hello!

Unfortunately your images are not working. Please provide a working link.

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Hello!

That is coming from your mobile theme plugin. Can you provide a link to your website in order to take a look and see what can be done ?

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Hello!

That code can be found in here: https://i.imgur.com/e32XYsk.png I’m not sure what you are looking to achieve. Please be a bit more explicit.

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Hello!

Unfortunately this is not possible in Newspaper Theme at the moment.

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Hello!

I have tested this matter with a normal default theme but unfortunately the results is the same: https://www.screencast.com/t/qzoB1pcj

This unfortunately is not Newspaper Theme related, you will have to contact wordpress for this.

Thank you!

Hello!

Yes, for AMP you will need to receive AMP Ad Code from google and you will have to insert it in the Mobile theme section Adsense auto ads for amp.

Thank you!

Hello!

I have taken a look on some forums and this seems to be AMP issue. Please try to disable AMP plugin, test again and let us know the result.

Thank you!

Hello!

Can you let us now what the last 5 posts should be ? So I can take a look.

Thank you!

Hello!

I have investigated your website and everything seems to be working fine in matter of ads: https://www.screencast.com/t/2YEmuisftN3b

Please make sure to clear your cache and also inspect your website in incognito mode.

Thank you!

Hello !

We need to take a look to see what can be done there. Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– A link to this topic in order to identify you

Our team will take a look ! Please note that at the moment the support is a bit crowded. Replying may take up to 24 hours.

Thank you !

Hello !

We need to take a look to see what can be done there. Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– A link to this topic in order to identify you

Our team will take a look ! Please note that at the moment the support is a bit crowded. Replying may take up to 24 hours.

Thank you !

Hello!

Please note that at the moment you don’t have the possibility to have more than 1 post loop on your template. For this we recommend using flex blocks which can be customized. More information can be found in here: https://www.youtube.com/user/tagdiv

Thank you!