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Vlad S
tagDiv Staff

Hello!

Unfortunately this feature is not available in Newspaper Theme and we have not tested any plugin in this matter.

Thank you for your understanding!

Vlad S
tagDiv Staff

Hello!

Can you provide me a link to your website ? I can take a look and see if we can achieve something.

Thank you!

Vlad S
tagDiv Staff

Hello!

That can be removed using tagDiv composer as you can see here: https://www.screencast.com/t/2hBdAyCH Also I recommend you to take a look at our video guides here: https://www.youtube.com/user/tagdiv

Thank you!

Vlad S
tagDiv Staff

Hello !

We need to take a look to see what can be done there. Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– A link to this topic in order to identify you

Our team will take a look ! Please note that at the moment the support is a bit crowded. Replying may take up to 24 hours.

Thank you !

Vlad S
tagDiv Staff

Hello!

This is available in Newspaper 10.4 as you can see here: https://www.screencast.com/t/8IqqMEYvLv Please update your theme and this feature will be available.

Thank you!

Vlad S
tagDiv Staff

Hello!

I have investigated your website on posts and pages but on our end everything seems to be working fine. All the logos and images load correctly. You can contact us via email at contact@tagdiv.com.

Thank you!

Vlad S
tagDiv Staff

Hello!

Can you show us where this open graph is displayed? Or what open graph data are you seeing ?

Thank you!

Vlad S
tagDiv Staff

Hello!

Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Also you can try and remove and re-install the tagDiv Composer plugin and please send us a link to your website in order to take a look.

Let us know the results.
Thank you !

Vlad S
tagDiv Staff

Hello!

I have investigated your page but I couldn’t find the element that we are talking about. There might be some issues with wordpress since a lot of facebook and instagram content is blocked by APIs that no longer work in wordpress.

Thank you!

Vlad S
tagDiv Staff

Hello!

The CLS has been noted as important factor since February this year. Unfortunately for the issue that you are facing at the moment there is no workaround. Our developers are working on this that in the future updates this will be improved.

Thank you!

Vlad S
tagDiv Staff

Hello !

We need to take a look to see what can be done there. Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– A link to this topic in order to identify you

Our team will take a look ! Please note that at the moment the support is a bit crowded. Replying may take up to 24 hours.

Thank you !

Vlad S
tagDiv Staff

Hello!

Your e-mail is being addressed by my colleague Simion, He will reply in the shortest time possible.

Thank you!

Vlad S
tagDiv Staff

Hello!

Please make sure to activate all the required plugins. When a plugin is disabled that shortcode will appear on your website. Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Also you can try and remove and re-install the tagDiv Composer plugin and please send us a link to your website in order to take a look.

Let us know the results.
Thank you !

Vlad S
tagDiv Staff

Hello!

Q1. Yes.
Q2. does this mean that I can only add 3 in article ads You can increase that ad space number by editing the code of the theme.
Q3. This is on our developers to do list but unfortunately at the moment there is no ETA on it.

I hope this was more helpful!
Thank you!

Vlad S
tagDiv Staff

Hello !

We need to take a look to see what can be done there. Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– A link to this topic in order to identify you

Our team will take a look ! Please note that at the moment the support is a bit crowded. Replying may take up to 24 hours.

Thank you !

Vlad S
tagDiv Staff

Hello !

We need to take a look to see what can be done there. Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– A link to this topic in order to identify you

Our team will take a look ! Please note that at the moment the support is a bit crowded. Replying may take up to 24 hours.

Thank you !

Vlad S
tagDiv Staff

Hello !

We need to take a look to see what can be done there. Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– A link to this topic in order to identify you

Our team will take a look ! Please note that at the moment the support is a bit crowded. Replying may take up to 24 hours.

Thank you !

Vlad S
tagDiv Staff

Hello!

That is the modal image option, it can be disabled from theme panel here:https://www.screencast.com/t/PxGTrLRknJwx

Thank you!

Vlad S
tagDiv Staff

Hello!

Please note that the speed of your website is determined by everything that you have on your website. This is not a test to pass, it is a test that determines how well your website is optimized and we think that you have it spot on. In order to pass the 100% speed you will have to start looking at all the little things that may slow you down.

Thank you!

Vlad S
tagDiv Staff

Hello!

Unfortunately that is not possible, what you can do is choose this layout, stretch the row and that will cover your area: https://www.screencast.com/t/9PhmDNLmmrf

Thank you!

Vlad S
tagDiv Staff

Hello!

That can be done using tagDiv Composer, simply click on the element you want to edit and you will be able to edit it as you can see here:https://www.screencast.com/t/PajloNjX

Thank you!

Vlad S
tagDiv Staff

Hello !

This happens due to cache. Please follow our guide and make sure that WP Super Cache has been installed properly: https://forum.tagdiv.com/cache-plugin-install-and-configure/

Let us know the result.

Thank you !

Vlad S
tagDiv Staff

Hello!

Unfortunately none of your links are working. Please make sure that all the plugins are deactivated except tagDiv Ones and also make sure to check that you meet all the requirements here: https://forum.tagdiv.com/requirements-for-newspaper/

Thank you!

Vlad S
tagDiv Staff

Hello!

Can you show us an example or where can we find this issue? I have inspected your website but nothing seems to be working.

Thank you!

Vlad S
tagDiv Staff

Hello!

You can adjust the position of your elements by using the CSS options from each element as you can see here: https://www.screencast.com/t/X8tzLkOe You can use both positive and negative values. ( 25px or -25px for example) This allows you to adjust your elements by pixel.

Unfortunately on the Revolution slider you cannot adjust its height.
Thank you!

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