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Vlad S
tagDiv Staff

Hello !

IF you are facing an issue with the Newspaper Theme we can take a look at it too. Let us know what the exact problem is and please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– A link to this topic in order to identify you

You should not have any issue if the developer is activating the theme on a localhost.
Thank you!

Vlad S
tagDiv Staff

Hello !

Please make sure that you are uploading the image the full size as you can see here: https://www.screencast.com/t/Oxue274e

Thank you !

Vlad S
tagDiv Staff

Hello !

We need to take a look to see what the issue might be there. Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– A link to this topic in order to identify you

Our team will take a look ! Please note that at the moment the support is a bit crowded. Replying may take up to 24 hours.

Thank you !

Vlad S
tagDiv Staff

Hello !

At the moment this is a bug in the theme, Our developers have fixed this and it will be added as a fix in the new update.

Thank you!

Vlad S
tagDiv Staff

Hello !

You can add it to your header using elements from tagDiv Composer, I would recommend using column text element, simply drag and drop it into the zone you want it and complete it with your text: https://www.screencast.com/t/8JLnWHddA09

Thank you !

Vlad S
tagDiv Staff

Hello !

We need to take a look to see what the issue might be there. Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– A link to this topic in order to identify you

Our team will take a look ! Please note that at the moment the support is a bit crowded. Replying may take up to 24 hours.

Thank you !

Vlad S
tagDiv Staff

Hello !

Please provide a link to your website in order to take a look.

Thank you!

Vlad S
tagDiv Staff

Hello !

I’m not sure I fully understand your query, Are the views from your shared link not being counted? Or all the views?

Thank you!

Vlad S
tagDiv Staff

Hello !

A DOM is an element from your page. Dom size is given by all the elements that are available in your page. Different elements, images, etc. From what I have seen on page speed and GTMetrix your website is very fast and it is working great. That is only a notification that lets you know what can be improved more.

Thank you!

Vlad S
tagDiv Staff

Hello !

We need to take a look to see what the issue might be there. Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– A link to this topic in order to identify you

Our team will take a look ! Please note that at the moment the support is a bit crowded. Replying may take up to 24 hours.

Thank you !

Vlad S
tagDiv Staff

Hello !

We need to take a look to see what the issue might be there. Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– A link to this topic in order to identify you

Our team will take a look ! Please note that at the moment the support is a bit crowded. Replying may take up to 24 hours.

Thank you !

Vlad S
tagDiv Staff

Hello !

The recommended image sizes for Newspaper Theme are 800x600px or full HD which is 1920x1080px.

Thank you!

Vlad S
tagDiv Staff

Hello !

Yes, this at the moment is unavailable.

Thank you!

Vlad S
tagDiv Staff

Hello !

If that piece of text is set to be H4 you should be able to edit it from theme panel too, This can be done in Theme Fonts: https://www.screencast.com/t/lkZfDgeBRS

I hope this was helpful!
Thank you!

Vlad S
tagDiv Staff

Hello !

Can you send us a link to your website were we can find that element so we have a look?

Thank you!

Vlad S
tagDiv Staff

Hello !

If the code comes like the one shown above then you can use it. As you can see here I used the code above, inserted in a Column text element and it renders: https://www.screencast.com/t/iqKgDh7K1 ; https://www.screencast.com/t/7SF1JXcg

I hope this was helpful!
Thank you!

Vlad S
tagDiv Staff

Hello !

As you can see in our guide here too: https://forum.tagdiv.com/theme-blocks-modules/ The difference is made only by the blocks that they work on.

Thank you !

Vlad S
tagDiv Staff

Hello !

On our side we are already running the latest version of AMP. From what I have seen some of our users also use it and there seem to be no issue at the moment.

Thank you !

Vlad S
tagDiv Staff

Hello !

The image issue is present even on DEV Console from Chrome: https://www.screencast.com/t/sDvWAaG07b5

I can see that it loads 78 requests in a second and then remains blocked for 20 seconds on the last two requests to reach 80. In short, there are 2 requests that block the fast loading of the page but I can’t figure out where they are.

This you can see only on Pingdom ? Or can you let us know the name of the file so we can take a look at it?

Thank you!

Vlad S
tagDiv Staff

Hello!

We are sorry for the inconvenience that you are experiencing.

Please let us know what the steps of the updates were. Have you updated and installed all the plugins after the update ?

Thank you!
Vlad S.

Vlad S
tagDiv Staff

Hello !

My recommendation for you to test first is to simply disable and re-enable that function from taboola or the plugin completely. It happened before that some of the updates simply overwritten a piece of code and when the plugin was re-added that feature was fully functional again.

Let me know if this worked out or we need to dig deeper.

Thank you!

Vlad S
tagDiv Staff

Hello !

We need to take a look to see what the issue might be there. Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– A link to this topic in order to identify you

Our team will take a look ! Please note that at the moment the support is a bit crowded. Replying may take up to 24 hours.

Thank you !

Vlad S
tagDiv Staff

Hello !

Unfortunately at the moment there is no option to save the modifications you have with TagDiv Composer. What you can do is to create a full backup ( Files + Database ).

I have inspected your website using GTMetrix and if you take a look here on the Waterfall: https://gtmetrix.com/reports/www.moviemag.it/RNtm9625/ you will see that your images require lots of optimizing, This should help you reduce a lot the loading times.

I hope this was helpful!
Thank you!

Vlad S
tagDiv Staff

Hello !

We need to take a look to see what the issue might be there. Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– A link to this topic in order to identify you

Our team will take a look ! Please note that at the moment the support is a bit crowded. Replying may take up to 24 hours.

Thank you !

Vlad S
tagDiv Staff

Hello !

We need to take a look to see what the issue might be there.
For the GOOGLE Search text problem it appears that there is an element set or an AD that it is not loading.

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– A link to this topic in order to identify you

Our team will take a look ! Please note that at the moment the support is a bit crowded. Replying may take up to 24 hours.

Thank you !

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