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Your website seems to behave normally on multiple browsers.
Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
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Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you
Our team will take a look !
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Hello !
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you
Our team will take a look !
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Please try regenerating your thumbs as you can see here: https://forum.tagdiv.com/thumbnails-fix-strange-looking-images-on-blocks/
Let us know how this worked out !
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Your height is being set by the fact that your header logo. You can edit the paddings and margins of the header logo as you can see here in order to make the elements closer: https://www.screencast.com/t/ie5Cg8hW
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Please make sure that you have sent your e-mail to the correct adress: contact@tagdiv.com
We have not received any e-mails from the specified adress.
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Unfortunately this option is not available with Newspaper Theme.
We are sorry for the inconvenience !
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Please note that we answer the topics from Latest to Newest Monday – Friday from 08:00AM to 05:00PM GMT+2 So multiple replies to your topic will only make us to get harder to your topic. Also note that is not recommended to reply in other users topic since you will make the response time longer !
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At the moment we are not aware of any implementation in order to make the tagDiv products to support the WebP Express Plugin.
Thank you for your understanding !
Hello !
Sorry for missunderstanding your issue. Your issue should not happen. Also just like the default on the cloud library there is Single Post template 1 which is exactly the same as on the default one.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you
Our team will take a look !
Thank you !
Hello !
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you
Our team will take a look !
Thank you !
Hello !
A single post cloud template is a fully customizable template available from the Cloud Library which will apply to your posts.
You can import a template, use the tagDiv Composer to insert a text block so you will have your disclaimer setup on all the future posts.
I hope this was more helpfull !
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Please provide the e-mail adress that you have sent the message from in order to identify you.
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We can offer the instalation via a fee. Contact us here and we will be more than happy to install it for you: https://tagdiv.com/premium-customization-services/
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Please make sure that you have set the logo in both places and let us know if the issue is still there.
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We have reviewed your website and everything seems to be in order with it. Please check and let us know if the issue is still available.
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Hello !
You can achieve that by creating a bigger logo. Also make sure that you upload it full size as you can see here: https://www.screencast.com/t/Oxue274e
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Hi,
From what I know there was some changes in Instagram roles so you’ll need a token access from Instagram to can show that Instagram feeds; there will be a new implementation in our Instagram widget in the coming update that we hope will solve this problem, meanwhile you’ll need to find a plugin that can display Instagram feeds.
Sorry for the inconvenience!
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Hello !
When using Cloud Template header the sticky header must be edited with tagDiv Composer Header Manager and erased the content of it as you can see here: https://www.screencast.com/t/Bzi8kbneOKQc
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Hello !
Please provide a link to your website in order inspect and see what can be done.
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Hi,
From what I know there was some changes in Instagram roles so you’ll need a token access from Instagram to can show that Instagram feeds; there will be a new implementation in our Instagram widget in the coming update that we hope will solve this problem, meanwhile you’ll need to find a plugin that can display Instagram feeds.
Sorry for the inconvenience!
Thank you!
Hello !
You can achieve that by editing the content using tagDiv Composer and set your ads like here: https://www.screencast.com/t/HzfPzVkIVldu
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Hello !
That usually is caused due to the Cache plugin. We do recommend using the WP Super Cache: https://tagdiv.com/wp-super-cache-plugin-install-and-configure/
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Please provide a link to your website in order to inspect.
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