Hello !

IF you are using SEO plugins please try to disable them and see if the problem persists. If you are not using SEO Options please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !

Hello !

Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Also you can try and remove and re-install the tagDiv Composer plugin and please send us a link to your website in order to take a look.

Let us know the results.

Thank you !

Hello !

At the moment this issue has no ETA on it.

We are sorry for the inconvenience !

Thank you!

Hello !

I have tested this on my side and it could be done using CSS to hide the subcategories as you can see here: https://www.screencast.com/t/QUpYAyHZ4

We will need a link to your website in order to see how the code should look like on your end.

Thank you !

Hello !

Indeed, somehow I have missed that. I am sorry for the misunderstanding. Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !

Hello !

Can you send us some screenshots with the steps you took in order to see how did you inserted this hook and see what can be done about it ?

Thank you !

Hello !

I have just tested this on our side and everything seems to be working fine, including checkout. For this we will have to investigate and see what can be done. Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !

Hello !

That can be done as you can see here: https://www.screencast.com/t/ciso78Kd4v; Find out more about it here: https://forum.tagdiv.com/mega-menu/

Thank you !

Hello !

I have inspected your website and this is the sidebar that works perfectly when you scroll: https://www.screencast.com/t/WPXwGXbw ; https://www.screencast.com/t/RFPPDA1icl ; https://www.screencast.com/t/neAnZ9TpkM5

Please make sure to clear your cache.

Thank you !

Hello !

Here you have to click on the block and change the filter: https://prnt.sc/11bo0v2 , please try this filter: https://www.screencast.com/t/E1qVCm4dS

Header issue, please remove and re-add that element. It should reset and work properly.

Thank you !

Hello !

If you don’t want to use cloud library templates you will have to use the standard templates ( as you can see here: https://www.screencast.com/t/ZDL2wxcI2e )

For the categories you have this option: https://www.screencast.com/t/WXeTZWc483

Or you can remove the demo you have now and install a clasical one.

Thank you !

Hello !

Can you show me the bigger picture ? There is no custom title element: https://www.screencast.com/t/8GNo1cH2C

Thank you !

Hello !

I have investigated your websites and everything seems to be working good at the moment.

Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Also you can try and remove and re-install the tagDiv Composer plugin and please send us a link to your website in order to take a look.

Let us know the results.

Thank you !

Hello !

The latest articles option and related posts come from WordPress not from Newspaper Theme. You can disable it from here as you can see: https://www.screencast.com/t/uzXRgXTiHlH You can disable that and replace it with a Flex block that has more editing options.

Thank you !

Hello !

Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Also you can try and remove and re-install the tagDiv Composer plugin and please send us a link to your website in order to take a look.

Let us know the results.

Thank you !

Hello !

We have tested this on our side as you can see here and using the same parameter this worked on our side: https://prnt.sc/11buvia

Thank you !

Hello !

Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Also you can try and remove and re-install the tagDiv Composer plugin and please send us a link to your website in order to take a look.

Let us know the results.

Thank you !

Hello !

No, you don’t have to pay. The updates are free for life once the theme has been bought.

Thank you !

Hello !

For this we will have to investigate and see what can be done. Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !

Hello !

Can you let me know if the issue is still available only with theme plugins active. If the issue is still there we can take a look via e-mail at contact@tagdiv.com and provide the following:

– admin url and credentials
– A link to this topic in order to identify you
Our team will take a look !

Also please note that this plugin is still a BETA version, however there have been a pretty big number of users that have updated and have found using CSS Analyzer be useful.

Thank you !

Hello !

Please provide a link to your website in order to inspect.

Thank you !

Hello !

Unfortunately this option is not possible in Newspaper Theme.

Thank you for your understanding !

Hello !

We will reply via e-mail.

Thank you !

Hello !

For this we will have to investigate and see what can be done. Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !

Hello !

Can you send us a screenshot of your issue ? Also what are the steps you take in order to test this on our side.

Thank you !