Hello !

Please follow these steps in order to increase your page speed on you website. Also I would suggest measuring your page with https://gtmetrix.com/ since it shows you everything that can be improved on your page. https://tagdiv.com/how-to-increase-page-loading-speed/

Thank you !

Hello !

Your counter works from our side: https://www.screencast.com/t/dzhFEbD7KM ; Please make sure that you’ve cleared your cache after almost any modifications. Here are some informations about WP Super Cache: https://tagdiv.com/wp-super-cache-plugin-install-and-configure/

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Hello !

I suggest you to copy the post content from the homepage, erase it and re-create it again. If the problem persists then there is an issue with something from the content of the post.

Let me know how that works.

Thank you !

Hello !

Please make sure that you have cleared the cache first. We recommend using WP Super Cache. Here are some tips and tricks about it: https://tagdiv.com/wp-super-cache-plugin-install-and-configure/

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Hello !

To hide the author name and other block details you will have to go into Theme Panel – Block Settings – Meta info on Modules / Blocks like here: https://www.screencast.com/t/7XkzVD913Gr And there you can activate or de-activate what options you want.

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Hello !

It is a bug and our developers are working on it. We cannot say for sure when it will be fixed but we are aware of that.

We are sorry for the inconvenience !

Thank you !

Hello !

You can paste your google ads codes here: https://www.screencast.com/t/qdMKVMRNI

There are multiple tabs for multiple places on the web. So where you want to have your ad displayed there is where you will have to paste the code.

Thank you !

Hello !

We replied here: https://forum.tagdiv.com/topic/next-back-buttons-2/

Also please note that support team is answering the topics from latest to newest. So if you keep replying to your topics or creating multiple topics you only make the waiting time longer.

Thank you !

Hello !

I will presume you want the menu buttons closer. That can be achieved only with a custom css or using a header from the cloud library and edit it as you want. For a custom css we recommend hiring a freelancer wich can be found on studio.envato.com

Here you can find more information about how to build a custom header from the cloud library: https://tagdiv.com/overlay-header-newspaper-theme/

Thank you !

Hello !

In order to remove that you wil have to edit the: TD_CATEGORY_TEMPLATE_MOB_1.PHP wich can be found in the theme folder: mobile/includes/category_templates/td_category_template_mob_1.php and remove the line 12: https://www.screencast.com/t/AsYm3T5L. After the modifications please make sure that you have cleared your cache.

Also please note that support team is answering the topics from latest to newest. So if you keep replying to your topic you only make the waiting time longer.

Thank you !

Hello !

Please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Hello !

Please use this custom CSS:

.td-mobile-content .td-icon-menu-right {
display: block;
}

If you are using mobile theme than paste it here: https://www.screencast.com/t/LS6mvl2r
If you are not using the mobile theme than you will have to paste it here: https://www.screencast.com/t/MgoNBfpMtlY

Thank you !

Hello !

In order to achieve this you will have to make some modifications. First of all add this css code into your Theme Panel – Custom Codes – CSS: https://www.screencast.com/t/vxXrGBIV

.td-post-next-prev-content {
align-items: center;
border-radius: 40px;
text-align: center;
display: inline-block;
margin-bottom: 40px;
width: 50%;
height: 50px;
background-color: black;
}
.td-post-next-prev-content a {
text-align: center;
margin-top:15px;
margin-bottom:5px;
color: white;
}
.td-block-span6 {
text-align: center;
width: 350px;
}

And you will have to make some modifications in PHP too following this path: legacy/common/wp_booster/td_module_single_base.php ( I have used Notepad++ to edit it )
and change the codes at the line: 929 ; 930 and 940 ; 941 like in here: https://www.screencast.com/t/AEgFOTDC

Thank you !

Hello !

The issue is that your sidebar is longer than the content block. You can fix that either by moving one of the marked blocks inside the content or you make your sidebar shorter. https://www.screencast.com/t/PPNtfYODsN

Thank you !

Hello !

This is most likely a plugin conflict created by this plugin: https://www.screencast.com/t/tsw902yHz. Try disabling it, delete the cache and try again.

Please let me know how this worked.

Thank you !

Hello !

Sorry for missunderstanding your issue !

For that matter you can use WP Super Avatar since it’s a tested plugin: https://www.screencast.com/t/ZAYYbmBqZm.

Let me know how this works for you !

Thank you !

Hello !

You are using the Mobile Theme:https://tagdiv.com/mobile-theme-automatic-optimization-for-mobile-newspaper-theme/ ; That means you will have to copy the content (without shortcodes) of your actual page and paste it in the mobile theme editor ( Right bellow the normal page editor ): https://www.screencast.com/t/OtU9wF4aUJ

Thank you !

Hello !

Unfortunately this is a known issue and our developers are trying to do something in that way. We are sorry for the inconvenience ! You can always make a sidebar using the tagDiv Composer or getting a cloud library template: https://tagdiv.com/cloud-library-page-templates-newspaper-theme/

Thank you !

Hello !

Please take a look at this tutorial on how to install and update the Newspaper theme: https://tagdiv.com/how-to-install-newspaper-theme/ Also take a look at this for plugins: https://tagdiv.com/how-to-install-plugins-and-update-plugins/

Take note that I have edited your topic since is not ok to paste here credentials and personal information.

Thank you !

Hello !

We are sorry for the inconvenience !

If you have emailed us then you will receive an answer there as soon as we get to your email. We are sorry if the response has a delay due to the high number of requests. Also please take note that you should have a backup just in case that update has issues: https://tagdiv.com/update-newspaper-theme/

Thank you !

Hello !

The problem is that your css code targets all the links on the page. So you will need to target better your links on the page. Here are some usefull informations about it: https://www.w3schools.com/cssref/sel_target.asp

Thank you !

Hello !

Shortcodes from plugins such as for example woocommerce, bbpress and other plugins, can be used in the composer, they can be entered in a column text element
– http://prntscr.com/nvcsgb
Try to enter the shortcodes in column text elements and they should work fine.

Thank you !

Hello !

The About us and many more can be found in Theme panel – Footer – Footer info content like here: https://www.screencast.com/t/1pJwWdcFei0U

Thank you !

Hello !

1.We get that often, googles measurement is not very accurate. Sometime it doesn’t load the style.css so that’s why you will receive that error.

2.To increase your mobile page speed we recommend using the Mobile Theme. The Mobile theme was specially designed for optimization on mobile devices. Unfortunately on mobile theme you cannot do much changes of design. If you want to have the same design as on desktop mode you can achieve that by simply disabling the mobile theme: https://tagdiv.com/mobile-theme-automatic-optimization-for-mobile-newspaper-theme/

3.You have to add that code here: https://www.screencast.com/t/LD1QfMGq3

Thank you !

Hello !

Please contact us via email at contact@tagdiv.com and provide wp-admin access and cPanel login if possible so we can take a closer look. Also paste a link to this topic so we can identify you.

Thank you !