Hello !

In order to have Next and Back buttons you will have to activate them from your Theme Panel – Post Settings – Post and custom post types like here: https://www.screencast.com/t/rSWJdJgW

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Hello !

We will answer your email as soon as we get to it. Please note that there can be a bit of delay due to high email requests.

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Hello !

From what i’ve seen our users work with Wordfencehttps://www.wordfence.com And it is a must to keep it set up on Learning mode for 2-3 weeks from what i’ve seen.

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Hello !

The standard footer widgets cannot be modified but you can add one from the Cloud Library: https://tagdiv.com/what-is-the-cloud-library/ and edit it, Or you can import a blank one and add what elements you want using the tagDiv Composer.

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Hello !

Unfortunately this is a bug and our developers are working on fixing it. We are sorry for the inconvenience ! Thank you for reporting this and this will be fixed in the future updates !

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Hello !

Please try changing the default avatar from the General – Discussion tab locate in WordPress dashboard. Find more about it here: https://www.wpbeginner.com/wp-tutorials/how-to-change-the-default-gravatar-on-wordpress/

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Hello !

Please contact us via email at contact@tagdiv.com and provide wp-admin access and cPanel login if possible so we can take a closer look. Also paste a link to this topic so we can identify you.

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Hello !

In order to change Theme colors you will have to go into Theme Panel – Theme Colors like here: https://www.screencast.com/t/Fdsgqxs4Q ; There you will have the text color for each part of your theme.

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Hello !

Please provide a link to your website so we can inspect it further.

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Hello !

We are sorry for the inconvenience !

Please disable and disable the Jetpack plugin, clear cache and check again.

Let me know how this works.

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Hello !

What do you mean exactly ? As you can see in this picture, when i was searching for something there is a ‘standard’ picture for all the post: https://www.screencast.com/t/CQICTDizAlN

Please provide more information about your issue.

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Hello !

Yes, the td_legacy_main is needed. Your page speed looks pretty good but if you analyze it using gtmetrix you will see what needs improving: https://gtmetrix.com/reports/gadget-freakz.com/JPEGtC8A

Also to increase page speed take a look at this tips and tricks about it: https://tagdiv.com/how-to-increase-page-loading-speed/

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Hello !

Unfortunately this is a known issue caused by WP-Bakery, Our developers are working on fixing it. As a quick fix you can disable the smart-sidebar located in Theme Panel – Template Settings – Smart sidebar like here: https://forum.tagdiv.com/topic/scroll-up-issues-on-articles/

We are sorry fot the inconvenience !

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Hello !

It appears that your color of the menu has been changed to white. Please change it from here: https://www.screencast.com/t/u2u7buaoo97 ; Also the ads on your page seem to work: https://www.screencast.com/t/wSKZE1kFOg

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Hello !

Indeed there is a bug. Our developers are working on it and we will fix it.

We are sorry for the inconvenience !

Thank you !

Hello !

For the first issue it is a cache problem. Please clear your cache because there are many reports of this issue and this would be the fix. As you can see it works or fine on our side: https://www.screencast.com/t/GTwjflRF ; Also for the contact form on our tested plugins you can see that Contact form 7 is in our list so you can use it: https://www.screencast.com/t/dxXRY2sPH

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Hello !

Please provide a link to your website to inspect your issue. And normally no, the composer shouldn’t affect a normal page at all.

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Hello !

Please make sure that you have updated your theme accordingly to our documentation: https://tagdiv.com/update-newspaper-theme/ Also make sure that the plugins are updated and activated: https://tagdiv.com/how-to-install-plugins-and-update-plugins/

Also please clear all the cache, we recommend using WP Super Cache: https://tagdiv.com/wp-super-cache-plugin-install-and-configure/

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Hello !

No, If you’re not using the elements from the cloud template then it is not necessary to keep it activated.

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Hello !

Please make sure that you have made the update properly, you can find more information about it here: https://tagdiv.com/update-newspaper-theme/ Also make sure that you have updated and activated the tagDiv Composer plugin: https://tagdiv.com/how-to-install-plugins-and-update-plugins/ since it became a must have after updating the core of our theme due to Envato reglementation:https://tagdiv.com/updating-the-core-of-tagdiv-themes/

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Hello !

Please make sure that you have cleared your cache to purge CDN files and check the results. We do recommend using the WP Super Cache wich you can find here: https://tagdiv.com/wp-super-cache-plugin-install-and-configure/ ; And you can configure the mobile settings from the Mobile Theme tab in the Theme Panel: https://www.screencast.com/t/NLG7jSf4

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Hello !

Please make sure that you have correctly installed the theme via FTP way, according to our documentation from here -> https://forum.tagdiv.com/install-via-ftp/ and then, install the plugins from here: https://www.screencast.com/t/Y4dXUS5E4 And also make sure that you erase the theme completely before installing it again.

Thank you!

Hello !

We are sorry for the inconvenience !

Try disabling the modal image from the general settings and enable it from the image itself in the post: https://www.screencast.com/t/6AsQIgI69 ; https://www.screencast.com/t/m5vCRYWU

Let me know if this helps.

Thank you !

Hello !

Please contact us via email at contact@tagdiv.com and provide wp-admin access and cPanel login if possible so we can take a closer look. Also paste a link to this topic so we can identify you.

Thank you !

Hello !

We will consider this to implement in our theme but we can’t promise anything yet. You can keep an eye on our updates list wich you can find here: https://themeforest.net/item/newspaper/5489609

We are sorry for the inconvenience !

Thank you !