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Vlad S
tagDiv Staff

Hello !

Unfortunately we have found an issue that if you are using WP-Bakery it causes conflict and crashes elements. You will have to disable it in order to restore your widgets. Our developers are working on fixing this issue as soon as possible.

We are sorry for the inconvenience !

Thank you !

Vlad S
tagDiv Staff

Hello !

You have Text with title elements in composer too. You can add more elements not just elements who are related to articles: https://www.screencast.com/t/I0FVsyJxyF2d

Thank you !

Vlad S
tagDiv Staff

Hello !

You can add your ads into the Theme Panel in ADS section and choose where do you want to position it: https://www.screencast.com/t/zivqyHhKq

Thank you !

Vlad S
tagDiv Staff

Hello !

The element allows you to create playlists, not embed playlists. To add a youtube playlist you can embedd it as html.

Thank you !

Vlad S
tagDiv Staff

Hello !

Send us an email at contact@tagdiv.com and provide admin login, also cPanel or FTP if possible. Please include a link to this topic in the email.

Thank you !

Vlad S
tagDiv Staff

Hello !

Send us an email at contact@tagdiv.com and provide admin login, also cPanel or FTP if possible. Please include a link to this topic in the email.

Thank you !

Vlad S
tagDiv Staff

Hello !

You can make a sticky post but the easiest way is to: create a new block, i’ve used block 22, Limit the post number to only 1 and add a custom title to it: https://www.screencast.com/t/xfKNCJn5

In the filter area you should edit the POST ID filter and add the id of the post you want it sticky or by tag slut.

Thank you !

Vlad S
tagDiv Staff

Hello !

In order to activate the sign in / join menu you will have to go into Theme Panel – Header – Top Bar like here: https://www.screencast.com/t/lWxd378C

Thank you !

Vlad S
tagDiv Staff

Hello !

I think you can achieve this. If you can’t find any templates that matches your taste you can add a blank single template and add what elements you want usign the tagDiv Composer. You can find more about it here: https://tagdiv.com/customize-articles-with-single-post-templates/

Thank you !

Vlad S
tagDiv Staff

Hello !

The files moved into the plugin due to new Envato reglementations. The changes from the child theme are still there but you will need to re-edit all your changes into the composer plugin: https://tagdiv.com/updating-the-core-of-tagdiv-themes/ So all of your modifications are still active but our plugin overwrites them.

Thank you !

Vlad S
tagDiv Staff

Hello !

In order to remove a plugin you will have to go to your plugin section on dashboard and disable it first then delete it: https://www.screencast.com/t/DPjhmZW5tYb

wpDiscuz is an untested plugin so we cannot offer support for it. Please contact plugin support for this. https://wordpress.org/support/plugin/wpdiscuz/

Thank you !

Vlad S
tagDiv Staff

Hello !

You can find the file located here: https://www.screencast.com/t/blOFK4ZzSRKe

Thank you !

Vlad S
tagDiv Staff

Hello !

Unfortunately this requires some custom work and at the moment we cannot offer this. To achieve this you could hire a freelancer from studio.envato.com and he may help you out. As for a custom plugin unfortunately we have not tested any and we cannot offer support for it. You can try and see if works.

Thank you !

Vlad S
tagDiv Staff

Hello !

I am not sure I understood your issue. Please provide more information about it, a link to your website and if possible a screenshot of your issue.

Thank you !

Vlad S
tagDiv Staff

Hello !

It could be a security setting, module or firewall, as in this case where the theme panel was not saving any settings
https://forum.tagdiv.com/topic/cant-save-theme-options-2/

If you already checked or tried these, we could take a look. Send us an email at contact@tagdiv.com and provide admin login, also cPanel or FTP if possible. Please include a link to this topic in the email.

Thank you !

Vlad S
tagDiv Staff

Hello !

Please deactivate all non-theme related plugins, delete the tagdiv plugins from the plugins section and then reinstall them from the Newspaper – Plugins. Make sure they are installed, updated and active. You MUST have tagDiv composer activated all time.

Take a look at our documentation regarding installing the theme and plugins: https://tagdiv.com/how-to-install-plugins-and-update-plugins/ ; https://tagdiv.com/how-to-install-newspaper-theme/

Thank you !

Vlad S
tagDiv Staff

Hello !

First try to edit the functions.php from 1001 to 11 and it should work: https://image.prntscr.com/image/LJgOPaseQeWx88hn-pSKGQ.png

You can use the Newspaper v9.6 as long you want, unfortunately from Newspaper v9.7 the child theme support only the style.css file and functions.php, I can’t say that this will still be an option in the future.

Thank you !

Vlad S
tagDiv Staff

Hello !

I pressume you mean to have a full width page. That you can achieve by using the tagDiv Composer, selecting the row you want to stretch and select the stretch method you want like here: https://www.screencast.com/t/yVyvk8yTQCCO And for the header you can do it here: https://www.screencast.com/t/xf56tQN0. In order to stretch post pages you will have to add a template from the cloud templates to it and then modify it. You can add the template only on the posts you want.

Thank you !

Vlad S
tagDiv Staff

Hello !

Please provide a url to your website in order to inspect and give a proper fix for your issue.

Thank you !

Vlad S
tagDiv Staff

Hello !

We are sorry for the inconvenience !

Please take a look at this fix on how to resolve your issue: https://forum.tagdiv.com/thumbnails-fix-strange-looking-images-on-blocks/

Thank you !

Vlad S
tagDiv Staff

Hello !

Usually when the mobile version appear on desktop are some problem with cache plugin, browser cache, please clear all cache and try again.
We recommend using WP Super Cache -> https://forum.tagdiv.com/cache-plugin-install-and-configure/ Make sure if you have followed the steps from this guide if you want to achieve good theme results.

Thank you !

Vlad S
tagDiv Staff

Hello !

Those are the extensions ads. Not the ads that you are running on your website.

Thank you !

Vlad S
tagDiv Staff

Hello !

You will have to edit the functions.php from 1001 to 11 and it should work: https://image.prntscr.com/image/LJgOPaseQeWx88hn-pSKGQ.png

Thank you !

Vlad S
tagDiv Staff

Hello !

You will have to edit the comments in the dashboard and approve it: https://www.screencast.com/t/Ka8hCgqY ; https://www.screencast.com/t/he7KSMr1gPl

Thank you !

Vlad S
tagDiv Staff

Hello !

In order to have sidebar widgets you will have to edit the row layout and then just insert the elements you want. All this can be achieved using the tagDiv Composer. Here is a short example: https://www.screencast.com/t/pmc1WiV3EL And like this you can edit the existing rows too.

Thank you !

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