Hello !

In order to change the header image you will have to go here and edit it: https://www.screencast.com/t/zvcrr1toweb

Thank you !

Hello !

Have you checked your system status? : https://www.screencast.com/t/RenfzSt07ns
Also please take a look at this tips and tricks on how to increase your page speed: https://tagdiv.com/how-to-increase-page-loading-speed/

Thank you !

Hello !

That part is the footer. You can edit that by going into Theme Panel – Footer and edit it from there. And the sidebar wich cannot be edited comes from the widgets area. To edit that you have to go into Appareance – Widgets.

Thank you !

Hello !

We are sorry for the inconvenience.

Indeed there seems to be a problem on smaller displays. Easiest fix for you would be too zoom out using the CTRL + Scroll option.

Thank you !

Thank you !

Hello !

Please point out to exactly what box you are referring to.

Thank you !

Hello !

In order to make your header sticky you will have to go here: https://www.screencast.com/t/eHymvFpn

For other custom work we recommend finding a freelancer. You can try finding one here: https://studio.envato.com/

Thank you !

Hello !

This is not an issue. The designs do not match is because you are using the mobile theme. The Mobile theme was specially designed for optimization on mobile devices. Unfortunately on mobile theme you cannot do much changes of design. If you want to have the same design as on desktop mode you can achieve that by simply disabling the mobile theme.

Thank you !

Hello !

This is not an issue. The designs do not match is because you are using the mobile theme. The Mobile theme was specially designed for optimization on mobile devices. Unfortunately on mobile theme you cannot do much changes of design. If you want to have the same design as on desktop mode you can achieve that by simply disabling the mobile theme.

Thank you !

Hello !

In order to change the header colors for stock colors you can select them here: https://www.screencast.com/t/d0Qos2WJ

If you have cloud template header you will have to select the Header Manager from the tagDiv Composer

Thank you !

Hello !

Try to edit a different page and see if the message is still displayed.
Or create a new page and make some tests by placing elements on it, and then try to edit it again.

Also take a look at this topic: https://forum.tagdiv.com/tagdiv-composer-not-working/

Thank you !

Hello !

Unfortunately Addtoany plugin is untested by our team so we cannot offer support for this issue. You can try using this options wich are included in the theme: https://www.screencast.com/t/uBnWMrs9Alj

Thank you !

Hello !

This is most likely a plugin conflict. Please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Hello !

The smartlists have been moved to the composer plugin and you can find them here: https://www.screencast.com/t/cTInO8O0mxs

Thank you !

Hello !

What version of Newspaper theme are you running ?

Thank you !

Hello !

Please set the rocket loader to off like in our guide ->https://tagdiv.com/how-to-set-up-cloudflare-cdn/
Please clear all cache after you change the settings.

Thank you !

Hello !

In order to reproduce this looks all you have to do is install the default demo theme. Take a look at this tips and tricks on how to install a demo: https://tagdiv.com/newspaper-theme-installing-demos/

Thank you !

Hello !

Please make sure that all of the theme’s requirements are accomplished: https://tagdiv.com/newspaper-theme-requirements/. Also take a look at this tutorial on how to increase your page speed: https://tagdiv.com/how-to-increase-page-loading-speed/

Thank you !

Hello !

In order to change the colors of the header you will have to use the Header Manager from the tagDiv Composer and select what color you want like here: https://www.screencast.com/t/tYU88G9TOP

Thank you !

Hello !

Usually this issue is related to a firewall or security module which blocks admin-ajax.php request. Please verify the console for error while saving the settings on the Theme Panel, usually it displays a 403 or 404 error.
I suggest to check your System Status and increase all the php.ini directives at least to the recommended values – https://forum.tagdiv.com/system-status-parameters-guide/
If you don’t use a security plugin, please ask your host about this, maybe you have a security module which blocks this.
If you use a plugin like Wordfence please set it in learning mode.
Let us know and if the issue persist please contact us via email at contact@tagdiv.com and provide wp-admin access so we can take a closer look. Also paste a link to this topic so we can identify you.

Thank you !

Hello !

We managed to find a quick fix. Upgrade the timeout field to 1000 and delete the cache. If the problem still persists or you don’t manage to do it please send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email and provide as many details you can about the problem. https://www.screencast.com/t/fCGUcP55y

Thank you !

Hello !

That can be achieved by going into Theme Panel – Translations and search for the text you want to edit like here: https://www.screencast.com/t/YlrBbcVb

Thank you !

Hello !

Usually this issue is related to a firewall or security module which blocks admin-ajax.php request. Please verify the console for error while saving the settings on the Theme Panel, usually it displays a 403 or 404 error.
I suggest to check your System Status and increase all the php.ini directives at least to the recommended values – https://forum.tagdiv.com/system-status-parameters-guide/
If you don’t use a security plugin, please ask your host about this, maybe you have a security module which blocks this.
If you use a plugin like Wordfence please set it in learning mode.
Let us know and if the issue persist please contact us via email at contact@tagdiv.com and provide wp-admin access so we can take a closer look. Also paste a link to this topic so we can identify you.

Thank you !

Hello !

Please make sure that you have all the themes requirements in order: https://tagdiv.com/newspaper-theme-requirements/
Also make sure that you do not have a plugin conflict. Disable all non-theme related plugins and clear the cache.

Thank you !

Hello !

In order to make your background clickable you will need to insert its path here: https://www.screencast.com/t/uvfMmOMQ8dM (theme panel – ads – background ads)

Take a look at this topic to find out more: https://forum.tagdiv.com/topic/background-clik-ad-issue/

Thank you !

Hello !

Usually this issue is related to a firewall or security module which blocks admin-ajax.php request. Please verify the console for error while saving the settings on the Theme Panel, usually it displays a 403 or 404 error.
I suggest to check your System Status and increase all the php.ini directives at least to the recommended values – https://forum.tagdiv.com/system-status-parameters-guide/
If you don’t use a security plugin, please ask your host about this, maybe you have a security module which blocks this.
If you use a plugin like Wordfence please set it in learning mode.
Let us know and if the issue persist please contact us via email at contact@tagdiv.com and provide wp-admin access so we can take a closer look. Also paste a link to this topic so we can identify you.

Thank you !