Hi,
That elements.png contain the icons for social networks and other icons-> https://www.screencast.com/t/SWH0lKdtO
In order to fix this please check this documentation -> https://www.wpbeginner.com/wp-tutorials/how-to-fix-the-403-forbidden-error-in-wordpress/
Thank you!
Hello
We started to experience the same issue of not being able to save changes to the Newspaper theme settings.
We have followed all the recommendations:
– stopped all plugins
– no firewall
– increased all requirements in .htaccess
– system status all green
and still face the following error:
wp-admin/admin-ajax.php?td_theme_name=Newspaper&v=9.7.3 403
Even tried updating settings to our previous theme successfully.
Finally, we have contacted our host provider and they confirmed all OK from the server side.
Can you please advise what we could do next as this is impacting our client base.
Thanks
As usual, I am optimizing my pages for faster loading. Something that is benefiting me in the latest Google updates.
I found this and honestly, I don’t know what it is….
“Elements.png” from https://soyungato.com/wp-content/plugins/td-composer/legacy/Newspaper/assets/images/sprite/elements.png
This is causing a significant delay in data loading. In addition, it has a status of 403
Can you help me solve this problem please?
https://gtmetrix.com/reports/soyungato.com/LshNmssW <— Click “Waterfall” and see this problem.
https://fotos.subefotos.com/cd32d45f4eb9aa1579b755987201c507o.jpg
Then, if it is forbidden (403) How can I prevent it from being loaded?
URL I have tested in gtmetrix for this error: https://cutt.ly/FoOowI
thanks
Hi Simion,
Tried disabling all plugins excepot WP super cache, Redis object cache AMP and the theme plugins. WP super cache is configured as adviced.
403 errors seemed to come from the firewall plugin (BulletProof Security Pro).
After disabling and flushing the gallery worked on my android phone with chrome browser.
It however it did not respond on the firefox browser.
Not using the tagdiv slide gallery seems to ‘solve’ the problem but then it shows all pictures at once on the page.
So still struggling to get this fixed.
greetings Bart
Hello !
Usually this issue is related to a firewall or security module which blocks admin-ajax.php request. Please verify the console for error while saving the settings on the Theme Panel, usually it displays a 403 or 404 error.
I suggest to check your System Status and increase all the php.ini directives at least to the recommended values – https://forum.tagdiv.com/system-status-parameters-guide/
If you don’t use a security plugin, please ask your host about this, maybe you have a security module which blocks this.
If you use a plugin like Wordfence please set it in learning mode.
Let us know and if the issue persist please contact us via email at contact@tagdiv.com and provide wp-admin access so we can take a closer look. Also paste a link to this topic so we can identify you.
Thank you !
Hi,
Please check this topics -> https://wordpress.org/support/topic/403-error-on-facebook-share/
-> https://pydio.com/forum/f/topic/solved-share-link-forbidden-error/
-> https://www.prestashop.com/forums/topic/181907-solved-link-from-facebook-returning-error-403-forbidden/
-> https://kriesi.at/support/topic/403-forbidden-when-sharing-on-facebook/
Thank you!
Hey. After updating to WordPress 5.2.1, I see the message and the next entry does not load:
POST https://basetop.ru/wp-json/td-cloud-library/ajax_autoload?uid=a3ef8823-cbf4-897b-f0da-42527386380e 403
(anonymous) @ VM351:1
send @ jquery.js?ver=1.12.4-wp:4
ajax @ jquery.js?ver=1.12.4-wp:4
(anonymous) @ js_posts_autoload.mi…1e9ad7a3c9f4e9872:3
i @ underscore.min.js?ver=1.8.3:1
setTimeout (async)
i @ underscore.min.js?ver=1.8.3:1
setTimeout (async)
i @ underscore.min.js?ver=1.8.3:1
setTimeout (async)
(anonymous) @ underscore.min.js?ver=1.8.3:1
dispatch @ jquery.js?ver=1.12.4-wp:3
r.handle @ jquery.js?ver=1.12.4-wp:3
Hi,
From what I can see the mobile theme is displayed on desktop as well
– http://prntscr.com/nzvnek
This shouldn’t happen. Please make sure the super cache is set as mentioned in the guide
– https://tagdiv.com/wp-super-cache-plugin-install-and-configure/
Also a theme javascript file as well as some plugin resources provide 403 errors, they seem to be blocked by the server – http://prntscr.com/nzvpbr – http://prntscr.com/nzvrsr
This could happen due to security plugins or security modules on the server. Maybe the hosting provider knows what is causing it.
I would also suggest that you temporarily deactivate all plugins except theme plugins and the cache plugin. Then clear the cache and check if the website is working properly.
Thanks
When i try to use the youtube playlist shortcode in new post videos are not displayed. Then i check error by query-monitor plugin and see error calling api:
https://www.googleapis.com/youtube/v3/videos?id=TLtkqWWDmMA,K-cz1z8hPAY&part=id,contentDetails,snippet,player&key=AIzaSyBneuqXGHEXQiJlWUOv23_FA4CzpsHaS6I
Error message:
{
"error": {
"errors": [
{
"domain": "usageLimits",
"reason": "dailyLimitExceeded",
"message": "Daily Limit Exceeded. The quota will be reset at midnight Pacific Time (PT). You may monitor your quota usage and adjust limits in the API Console: https://console.developers.google.com/apis/api/youtube.googleapis.com/quotas?project=459385780323",
"extendedHelp": "https://console.developers.google.com/apis/api/youtube.googleapis.com/quotas?project=459385780323"
}
],
"code": 403,
"message": "Daily Limit Exceeded. The quota will be reset at midnight Pacific Time (PT). You may monitor your quota usage and adjust limits in the API Console: https://console.developers.google.com/apis/api/youtube.googleapis.com/quotas?project=459385780323"
}
}
How can I fix this?
Hello !
Usually this issue is related to a firewall or security module which blocks admin-ajax.php request. Please verify the console for error while saving the settings on the Theme Panel, usually it displays a 403 or 404 error.
I suggest to check your System Status and increase all the php.ini directives at least to the recommended values – https://forum.tagdiv.com/system-status-parameters-guide/
If you don’t use a security plugin, please ask your host about this, maybe you have a security module which blocks this.
If you use a plugin like Wordfence please set it in learning mode.
Let us know and if the issue persist please contact us via email at contact@tagdiv.com and provide wp-admin access so we can take a closer look. Also paste a link to this topic so we can identify you.
Thank you !
Hi,
Please notice that writing multiple times in the same topic only delays the answer. In order to get a fast response, please write once and wait for an answer. We answer from oldest to newest so if you keep posting, your post is moved to fresher ones thus receiving the answer later until we answer all posts before your last reply.
Something is blocking access to the file I mentioned, a permission setting maybe. Maybe these topics would help, or you could contact the CDN support for some assistance
– https://support.securecdn.stackpath.com/hc/en-us/articles/115001618928-How-to-Setup-a-Secure-Token
– https://www.maxcdn.com/one/tutorial/403-forbidden/
Thank you!
When I post or share a link on Facebook from my site. the fb dialogue will show “403 Forbidden, you don’t have permission to access…”
Hello !
Usually this issue is related to a firewall or security module which blocks admin-ajax.php request. Please verify the console for error while saving the settings on the Theme Panel, usually it displays a 403 or 404 error.
I suggest to check your System Status and increase all the php.ini directives at least to the recommended values – https://forum.tagdiv.com/system-status-parameters-guide/
If you don’t use a security plugin, please ask your host about this, maybe you have a security module which blocks this.
If you use a plugin like Wordfence please set it in learning mode.
Let us know and if the issue persist please contact us via email at contact@tagdiv.com and provide wp-admin access so we can take a closer look. Also paste a link to this topic so we can identify you.
Thank you !
Hi Simon, here are the errors that appear when I try to install the plugins from the Install premium plugins.
Installing Plugin: tagDiv Cloud Library
The plugin has an invalid header.
Downloading the installation package from https://gruppo3millennio.altervista.org/wp-content/themes/Newspaper/includes/plugins/td-cloud-library.zip?uid=5ce6c60f214f9…
The download failed. cURL error 56: Received HTTP code 403 from proxy after CONNECT
Failed to contact the templates API server.
But only for tagDiv Composer and tagDiv Cloud Library.
Thank you
Hello !
Usually this issue is related to a firewall or security module which blocks admin-ajax.php request. Please verify the console for error while saving the settings on the Theme Panel, usually it displays a 403 or 404 error.
I suggest to check your System Status and increase all the php.ini directives at least to the recommended values – https://forum.tagdiv.com/system-status-parameters-guide/
If you don’t use a security plugin, please ask your host about this, maybe you have a security module which blocks this.
If you use a plugin like Wordfence please set it in learning mode.
Let us know and if the issue persist please contact us via email at contact@tagdiv.com and provide wp-admin access so we can take a closer look. Also paste a link to this topic so we can identify you.
Thank you !
Hello !
Usually this issue is related to a firewall or security module which blocks admin-ajax.php request. Please verify the console for error while saving the settings on the Theme Panel, usually it displays a 403 or 404 error.
I suggest to check your System Status and increase all the php.ini directives at least to the recommended values – https://forum.tagdiv.com/system-status-parameters-guide/
If you don’t use a security plugin, please ask your host about this, maybe you have a security module which blocks this.
If you use a plugin like Wordfence please set it in learning mode.
Let us know and if the issue persist please contact us via email at contact@tagdiv.com and provide wp-admin access so we can take a closer look. Also paste a link to this topic so we can identify you.
Thank you !
Hello !
Usually this issue is related to a firewall or security module which blocks admin-ajax.php request. Please verify the console for error while saving the settings on the Theme Panel, usually it displays a 403 or 404 error.
I suggest to check your System Status and increase all the php.ini directives at least to the recommended values – https://forum.tagdiv.com/system-status-parameters-guide/
If you don’t use a security plugin, please ask your host about this, maybe you have a security module which blocks this.
If you use a plugin like Wordfence please set it in learning mode.
Let us know and if the issue persist please contact us via email at contact@tagdiv.com and provide wp-admin access so we can take a closer look. Also paste a link to this topic so we can identify you.
Thank you !
Hello !
Usually this issue is related to a firewall or security module which blocks admin-ajax.php request. Please verify the console for error while saving the settings on the Theme Panel, usually it displays a 403 or 404 error.
I suggest to check your System Status and increase all the php.ini directives at least to the recommended values – https://forum.tagdiv.com/system-status-parameters-guide/
If you don’t use a security plugin, please ask your host about this, maybe you have a security module which blocks this.
If you use a plugin like Wordfence please set it in learning mode.
Let us know and if the issue persist please contact us via email at contact@tagdiv.com and provide wp-admin access so we can take a closer look. Also paste a link to this topic so we can identify you.
Thank you !
Hello !
Usually this issue is related to a firewall or security module which blocks admin-ajax.php request. Please verify the console for error while saving the settings on the Theme Panel, usually it displays a 403 or 404 error.
I suggest to check your System Status and increase all the php.ini directives at least to the recommended values – https://forum.tagdiv.com/system-status-parameters-guide/
If you don’t use a security plugin, please ask your host about this, maybe you have a security module which blocks this.
If you use a plugin like Wordfence please set it in learning mode.
Let us know and if the issue persist please contact us via email at contact@tagdiv.com and provide wp-admin access so we can take a closer look. Also paste a link to this topic so we can identify you.
Thank you !
Seems that the WebSocket handshake: Unexpected response code: 403 error is now gone but the issues still exists.
Also now for some reason when using the Tag Div Developer the template will load for me to edit but will then disappear 10secs later and leave a blank screen.
Hi,
Seems rather be a browser problem and not theme related. Try to take a look over that topic from here -> https://stackoverflow.com/questions/39627017/error-during-websocket-handshake-unexpected-response-code-403 Would be useful for you.
Thank you!
Hi Catalin,
I have fixed the Facebook Pixel and Google Ad errors but now I am seeing the following.
?v=2.0:6 WebSocket connection to ‘wss://public-api.wordpress.com/pinghub/wpcom/me/newest-note-data’ failed: Error during WebSocket handshake: Unexpected response code: 403
g @ ?v=2.0:6
_ @ ?v=2.0:6
o @ ?v=2.0:6
I have also deactivated a number of plugins but doesn’t seem to have helped.
Any further ideas?
Cheers
Adam
Hi
I have the same issue
Warning: getimagesize(https://soynuevaprensadigital.com/news1053fm/wp-content/uploads/sites/3/2019/04/news-logo-180×180-negativo.png): failed to open stream: HTTP request failed! HTTP/1.1 403 Forbidden in /home/soynueva/public_html/wp-content/plugins/td-cloud-library/shortcodes/header/tdb_header_logo.php on line 639
I tried and reviewed everything you mentioned and the issue continues, no matter which header template the issue continues to appear, it is only solved if I do not use a header template.
I need to solve this urgently
How to customize the settings of the article page sharing button on the mobile side，As shown below：
