Search Results for 'cache'

Hi

Try to remove the widget that causes the error, clear all caches then re-add it again and check if the error is still there. If the problem persist please send us an email at contact@tagdiv.com with your login credentials and we will inspect this issue as soon as possible, also include a link to this topic.

Thanks!

Hi

I’ve test this on my side and works fine. Please make sure you change the color like here: http://screencast.com/t/TdqcKRmiaY3y – http://screencast.com/t/JOBAbwzqS clear all caches and test again.

Thanks!

Hi

When yo insert a social network link in theme spots the # must be removed, otherwise the link won’t work: http://screencast.com/t/MHU6TmMRyk – http://screencast.com/t/TmuBuy1k3cJ3 Try to add your social links again as I indicated in the screenshot, clear all caches and test again.

Let me know how it goes.
Thanks!

Hi

I’ve noticed that you have a good score regarding the page speed, and adding others improvements could be a bit tricky as WordPress it has its limits.
Try using cloudflare CDN, also you can use MySQL query cache if is available on your server. If you want to maximize your site performance please consider hiring a freelancer to help you with that is it’s a complex which require lots of customizations and we can’t offer speed customization services at the moment.

Thanks for the message!

Hi

Try this guide and regenerate the thumbnails for all your images: https://forum.tagdiv.com/how-to-fix-strange-thumbnails/ clear all caches and test again.

Thanks!

Hi,
Thank you for your idiot based explanation but it didn’t help really.

All customizations are based on child theme and custom CSS only.
Regarding plugins, here is the complete list. I don’t think I am using any fantasy plugins – they are all what we are using in many of our projects.

I don’t really know how disabling plugins will help as this is not something we can observe before it happens.
If we disable plugins AND wait if it will happen again, we will not have a working site, this is not a useful solution, sorry.

So, my question is, do you foresee any reasons why it could have happened based on the plugin and theme combination?

Adminimize
Better WordPress Minify
Contact Form 7
Duplicate / Clone Pages and Posts
Font Awesome 4 Menus
Google Analytics Dashboard for WP
NextScripts: Social Networks Auto-Poster
Photo Gallery
Regenerate Thumbnails
tagDiv Social Counter
tagDiv Speed Booster
User Role Editor
Visual Composer Extensions All In One
WhatsApp Share Button
WP Smush
WP Super Cache
WPBakery Visual Composer
Yoast SEO

Hi

I’ve checked your site and noticed that the html structure of the page is affected, that’s why the elements are not displayed correct. If you made some changes in theme files try to revert them, also remove any custom code added in theme ads spots, row html, row js if you’re using, deactivate all plugins except Visual Composer, clear all caches and test again.

Thanks!

Hi

I’ve checked your site and the problem appear on Chrome too. Also I noticed that the html structure for your menu is different then the one from the theme. Try deactivate all plugins except Visual Composer, clear all caches and test again. Also you can try this css in theme panel > custom css: http://screencast.com/t/x5SM3UGB

#mega_main_menu.direction-horizontal > .menu_holder.sticky_container > .menu_inner{
width: auto!important;
}

Thanks!

Hi

Try to save your permalinks under Settings > Permalinks: http://screencast.com/t/rsr73GLl deactivate all plugins except Visual Composer, clear all caches including browser’s cache then test again.

Let us know how it goes.
Thanks!

Hi

Unfortunately it does not work. I cleared the cache and waited several hours to be sure.

But at the moment the Publicize Jetpack has worked, is not the best solution, but breaks a twig.

I know that the fault is not the tagDiv, hopefully in the future Google improve its support for links.

Thanks!

• This reply was modified 10 years by Abner Santana.

Hi

1. I am not sure what you mean but if you want to count the post’s shares you would need a plugin as the theme doesn’t have an option for that. The theme wasn’t designed to display the social sharing buttons on pages, you will need custom modifications in theme core files ton achieve that. You can find some useful information in this topic: https://forum.tagdiv.com/topic/can-i-edit-block3/ Please note that this is complex tacks and you’re not aware of the steps you need to take in this regard please consider hiring a developer or a freelancer to do this for you as we can’t offer custom services at the moment.

2. You can remove the Pintrest share button by editing td_module_single.php file and delete this line: http://screencast.com/t/4s5kcUCsEvr – http://screencast.com/t/OM5SNSEPnn – http://screencast.com/t/SV7modnT3 In order to add a new sharing button please follow this tutorial: https://forum.tagdiv.com/add-a-new-linkedin-button/

3. Please make sure that you enabled the social icons in top bar: http://screencast.com/t/som0EZIfwQ clear all caches and test again.

Thanks!

• This reply was modified 10 years by Andrei L..

Hi

Try to remove and this meta value: http://screencast.com/t/BzPDqpTGQLXp clear all caches and test again.

Let us know how it goes!
Thanks!

Hi

1. Please make sure that you follow our documentation in order to add a new menu item: https://forum.tagdiv.com/newsmag-main-menu/

2. I’ve checked a few posts from your site an noticed that the featured images are missing. Try to same the permalinks under Settings > Permalinks: http://screencast.com/t/qdJQQSawVo regenerate your thumbs: https://forum.tagdiv.com/thumbnails-fix-strange-looking-images-on-blocks/ clear all caches, deactivate all plugins except Visual Composer and test again. Note that we didn’t test the theme with re-post/cloning plugins so I can’t say how will work with them. Also the theme does not set automatically a featured image for posts, you will have to do this manually.

3. The images are displayed fine now. If this happens again try to deactivate lazy load animation and all others plugins except Visual Composer then test again.

Thanks!