Search Results for 'cache'

Hi codearachnid,

The theme and the VC plugin are tested before release and none conflicts within VC and theme have occurred so please make sure you empty all caches (also purge files if you use CDN host) and disable all plugins then test again. If this still occurs please switch to the main theme and check again. You can also test this using a default wp theme.

Let us know how it goes and if nothing works please provide your admin login details so we can have a closer look at this and send them via email at contact@tagdiv.com along with a link to this conversation.

Thanks

Hi,

If you have custom css please remove it, also disable any css/js minifications and check it without any plugins active, leave just Visual Composer active, clear cache and see if you still have this issue. Let me know how it goes!

Thanks!

Hi,

Unfortunately we cannot test all the plugins with the theme, but you can check this with all plugins disabled, leave just Visual Composer and CanvaKala Pro active, clear cache and see if it works, as maybe it conflicts with another plugin(s).

Thanks!

Hi,

I can see almost all resources from wp-content and wp-includes loaded from cdn: http://screencast.com/t/rkeBAc2jNnRL – http://screencast.com/t/JgvYKF4cdE2b

Please note that you need to escape some resources from cdn like theme’s fonts. You can find more details and fix in this topic: https://forum.tagdiv.com/topic/search-bar-icon-missing/

We haven’t tested the theme with cdn however it should using a proper configuration so if you don’t have experience on using cdn please contact a freelancer to help you configure it or search for tutorials online as we can’t offer other cdn configuration support.

– http://www.wpbeginner.com/beginners-guide/how-to-install-and-setup-wp-super-cache-for-beginners/
– https://www.maxcdn.com/one/tutorial/setup-wordpress-with-wp-super-cache/

Hope this helps!

Thanks for the message!

Hi,

If you use Jetpack please disable mobile version and clear cache – https://forum.tagdiv.com/how-to-manage-the-mobile-theme/

Thanks!

Hi,

I could not recreate your issue, please check this without any plugins active(maybe a plugin cause this) except of Visual Composer, clear cache and see if you still have this issue. You header is always sticke and it should not be like that. On my side with header 7 enabled(and without top-menu) it looks like this – http://screencast.com/t/c1XfknUPl and when you scroll down the sticky menu is activated – http://screencast.com/t/9CbWjJxZzc

Thanks!

Hi,

Depending on what cache plugin you use you can search for tutorials on how to use them online.
* wp super cache: http://support.seedprod.com/article/83-how-to-clear-wp-super-caches-cache
* w3 toatl cache: http://support.seedprod.com/article/84-how-to-clear-w3-total-caches-cache
* browser’s cache: https://kb.iu.edu/d/ahic

Please let us know how it goes and if this is still happening afterwards please provide your admin login details via email at contact@tagidv.com so we can have a closer look at your issue. Please also include a link to this topic if you decide to send us your admin credentials via email.

Thanks

Hi,

I have tested this on my side and did not found any issues. Do you have any custom modifications to the code(added so me filters to modify this)? Or did you hired someone to do some custom modifications for you and you don’t know about them?
If you don’t have any custom modifications please check this only with Visual Composer active, disable all other plugins, clear cache and see if you still have this issue.

Thanks!

Hi,

Please disable all plugins except of Visual Composer, clear cache and try to add again the full url for twitter spot and see if you still have this issue. Try to disable also any js/css minification.

Thanks!

Hi,

I’m not sure why you have this issue and yes, it may be caused by a plugin that you use. Please provide a link and more details about this. Also you can check this without any plugins active except of Visual Composer, clear cache and see if you still have this issue.

Thanks!

Hi,

Here you can find the code for “Popular Category” block(this is wordpress widget) – http://screencast.com/t/hfP7Urx0 I see that you use W3Total Cache please make sure that you have only page cache active like we recommend, also after you clear the cache disable the cache plugin(and all others except of Visual Composer).

Thanks!

Hi,

Please try to update the Visual Composer plugin I see that you use an old version. The latest version of the plugin provide with the theme files is 4.6.2 please check this guide to update – https://forum.tagdiv.com/how-to-update-visual-composer-plugin/
Then check your site again on Safari and see if you still have this issue(check this like I said above without any plugins active, just VC) also clear cache.
I have checked your site on Safari and you have this issue with the menu item, but I could not find exactly the cause, I suspect that it is a plugin as this is not happening on our demo – http://demo.tagdiv.com/newspaper/ If you still have this issue please send an email at contact@tagdiv.com and provide wp-access so we can take a look, also paste a link to this topic so we can know who you are and what your issue is.

Thanks!