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Dear Calin,
I have cleaned the cache several times but it doesn’t work. Were dates and time on posts and pages created autamically upon creation the page or post? I meant the time on top header.
Hello !
Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Also you can try and remove and re-install the tagDiv Composer plugin.
Let us know the results.
Thank you !
Hi,
I think that you data and time are cached, please clear all cache and see if those are working again or not. Currently I see that on each post and page you have saved a different date with time.
Thank you!
Hi again.
Just a quick question: should I have the Ajax view count option enabled in order to have the 7-day sorting working? I am not using any cache plugin.
Thanks in advance.
Hello,
Please try with another single post template and only with tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again, and see whether the problem persists.
If you can’t resolve, please send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible.
We will take a look. Include a link to this topic in the email.
Thank you!
Hello,
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
All the pro DEMOS use cloud library templates meaning that they are fully editable using tagDiv Composer and also the theme will be lighter because the queries will be made only for the elements that are in the templates.
If you don’t resolve the problem, please send us a link for your website and some screenshots with the problem.
Hope this helps you!
Thank you!
Hi,
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
I suggest setting the permalinks from WordPress-> Settings-> Permalinks, on Plain => https://www.screencast.com/t/aQVuDCyS and see if there are any changes.
If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible.
We will take a look. Include a link to this topic in the email.
Let me know the results!
Thank you!
Hello !
We have inspected your website and everyhting works fine on our side. Please make sure to clear your cache and try again.
Thank you !
Hello !
Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Also you can try and remove and re-install the tagDiv Composer plugin.
Let us know the results.
Thank you !
Hello !
Please make sure that you followed our guide as you can see here: https://forum.tagdiv.com/cache-plugin-install-and-configure/
Thank you !
Hello !
First start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Also you can try and remove and re-install the tagDiv Composer plugin.
Let us know the results.
Thank you !
Hi there,
I am new to this “site making thing,” and I have some issues which I cannot resolve. Please Help :-). I put some posts out, and everything seems to be working fine. However, not anymore.
1. Some images won’t show anymore on the homepage, although being linked with a category.
2. My tag div composer won’t show anymore on my homepage, but it is showing on other pages (actually the whole wp menu)
3. My category pages are empty, although I have allocated all my posts to several categories.
Until a few days back, everything seemed to be working fine. I have the feeling it might have to do with purging my cache. I am using WP-Optimize 3.1.6 for that. What is the best way to approach this?
I have a back-up of 21-12. But I’d rather continue working on this ‘version’ to determine the real issue.
I hope you guys/girls can help me out.
when WP Super Cache is turned on, the desktop page is the version that will fetch to smartphone browser.
But after WP Super Cache turned off, it returns normal, the mobile page will be fetched.
Is there any settings that I have missed?
Hi,
I’ve noticed that this issue only impacts all pages EXCEPT the Home Page when I make the changes to Theme Colors for Mobile Menu and Search.
I’ve also noticed strange behavior on the Home Page vs. other pages. For example, the Header looks different on the Home Page (i.e. too much space between nav elements) vs. all the other pages.
I’ve tried clearing the cache and all other recommended methods, but the problem still persists.
Hi,
Is look that the problem is from the cache -> https://i.imgur.com/DATiAWg.png -> https://prnt.sc/wccnrx if you clear the cache everything should be like before.
Thank you!
Hello !
Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Also you can try and remove and re-install the tagDiv Composer plugin.
Let us know the results.
Thank you !
Hello,
You will have to first start looking for a plugin conflict.
Please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
We don’t know what can cause the problem, in order to help you, we need to log in as admin user(you can change the password after).
Thank you for understanding!
Hello!
You will have to first start looking for a plugin conflict.
Please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
If this problem is not solved after that, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
Our team will take a look !
Thank you!
Hello!
This happens because you have in settings > discussion check the box for automatically closed comments after a set numbers of days -> https://www.screencast.com/t/96CzDYJIrl please uncheck the box and save the settings, after that clear all cache and see if there is still a problem ( the “Comments are closed” text should disappear and comments will open again ).
Thank you!
Hello!
You will have to first start looking for a plugin conflict.
Please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
If this problem is not solved after that, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
Our team will take a look !
Thank you!
there is no “mobile page” of the “homepage”
Even if I remove the header & footer, it is showing a header and footer on a mobile device. It’s also only on the homepage. On desktop it looks good in editor view.
I also do not have any cache plugin active. I deleted cache and changed devices.
Hi,
The code should work, -> https://i.imgur.com/yfuGnWa.png as I can see in the code source, the code provide by me is not there, therefore is possible to be set in the wrong place or the cache was not clear.
If you ware using the mobile theme plugin with amp, then the code need to be set in theme panel> mobile theme > custom code> css. After that clear all cache and purge the CDN.
Thank you!
Hello !
Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Also you can try and remove and re-install the tagDiv Composer plugin.
Let us know the results.
Thank you !
The design of our site is broken. Unnecessary gaps, white spaces are thereafter Sunday.
Here is the original design: https://snipboard.io/JU6nFp.jpg
This is the problem: https://snipboard.io/8vPDYX.jpg
As you can see, there are unnecessary white spaces. There was an update? Everything was ok until Saturday.
When I am logged-in, I can see the original design, but when I am logged-out or in incognito mode, the design is broken.
Also, we got a “Content wider than screen” warning in Google Webmaster. Maybe it is related to this bug. Because there were no problems at all before this.
Already tried deleting the cache, the system is ok. Please Help.
