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Hello !
Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Also you can try and remove and re-install the tagDiv Composer plugin.
Let us know the results.
Thank you !
Hello !
Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Also you can try and remove and re-install the tagDiv Composer plugin.
Let us know the results.
Thank you !
Hello !
This is how we set it up on our side: https://i.imgur.com/7UL0gmR.png ; https://i.imgur.com/wiCoXE7.png ; https://i.imgur.com/6k4DNct.png
This seems to be working fine here. Can you test it or check if the cache was clear.
Thank you !
Hey, Vlad,
I have cloned the page into a staging environment and deactivated ALL plugins except tagDiv ones. I cleared all cache and tryed again – is the the same issue.
Take a look at the staging environment:
https://staging.digital-magazin.de/category/digitalisierung/
https://staging.digital-magazin.de/category/digitalisierung/page/2/
Scrennshot of activated Plugins: http://prntscr.com/vmr5ym
Version of Newspaper is V 10.3.8
Hi,
I created a top menu bar, generated through a shortcode which works perfectly fine in mobile.
When I create a new mobile page for the homepage it happens that:
You can see it in the tag divi composer like here, and also in the browser like here
BUT if I connect to the website through my android device it is not visible anymore in the homepage like you can see here
I tried to clean cache in the cellphone but still same problem, and If I switch to “No mobile page” it’s visible again.
Any clue about what’s going on?
Thanks in advance for your help
María
Hello!
We have cleared cache, other content changes but not the canonical link.
Thanks
I’m forced to clear cache of my browser each time I want to connect to admin page…
Nope I only have Wp super cache and Autoptimize.
Hello !
Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Also you can try and remove and re-install the tagDiv Composer plugin.
Let us know the results.
Thank you !
Hello !
Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Also you can try and remove and re-install the tagDiv Composer plugin.
Let us know the results.
Thank you !
Hello !
Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Also you can try and remove and re-install the tagDiv Composer plugin.
Let us know the results.
Thank you !
Hello !
Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Also you can try and remove and re-install the tagDiv Composer plugin.
Let us know the results.
Thank you !
Hello !
Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Also you can try and remove and re-install the tagDiv Composer plugin.
Let us know the results.
Thank you !
Hello !
This may be a caching issue. Please make sure to clear your cache and let us know the result !
Thank you !
Hi,
Looks that this problem appear sometimes on windows too. This is related to the retina log. The problem can be from cache plugin that is no longer provide correctly the retina logo.
Please make a test only with theme plugins enable, without any other plugins to see if the problem still persists.
Let me know the results!
Thank you!
Hi,
I can see that now you have set the responsive version of theme -> https://i.imgur.com/sH1WvAe.png
Are you used the mobile theme plugin or the new option for mobile page ? Because right now is non of theme (it is the responsive version).
If you use one of the above options for mobile, please make sure that you clear you cache and Cloudflare (if you are using).
Thank you!
Hi raventaz, like norbiQue said, make sure that your cache is clean and your Cloudflare, also make sure that the Cloudflare is set as in our guide from here -> https://forum.tagdiv.com/cloudflare-cdn/
Also if you are using the mobile page it will be helpful if you are using a cache plugin with a special option for mobile device as the WP Super Cache plugin from our guide -> https://i.imgur.com/jo2TQ2L.png
Thank you!
Hi,
Normal if there was only a theme update, then there should be no changes, pleas clear all cache and purge the CDN (if you have CDN).
Check with tagDiv Composer that you have set the code set in post content -> https://i.imgur.com/YJGdxPC.png
Also the code that is apply (the one from your example) can be set like that only from elements, also check if you have set in theme panel a custom css -> https://i.imgur.com/Om2NrVm.png
Let me know the results!
It was W3 Super Cache that was causing the issue. Not sure why, but installing a suggested alternative cache plugin solved the issue.
Thanks a lot,
Patrick
Hello!
When we access your website page it seems that the login option is not active. Please delete your cache and try again!
I hope that helps you!
Thank you!
Hi,
I had this problem too, bad Cloudflare cleanup cache configuration
Hi,
my blog is tospitakimou.gr. I have an issue with AMP pages.
1) I temporarily disabled mobile theme plugin in order to use the responsive template and easier place ads on the sizes I want via the Template Panel.
2) Cleared Site Cache (WP-Rocket) + Cloudflare Cache + Browser Cache
3) AMP Pages show no pictures and a CSS Live Editor box pops up
You may see the screenshot: https://imgur.com/Ub7zJ7L
I also tried to change the AMP plugin settings from Transitional to Standard but with no luck.
Any help would be appreciated.
Thanks
Hello !
Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Also you can try and remove and re-install the tagDiv Composer plugin.
Let us know the results.
Thank you !
Hello !
Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Also you can try and remove and re-install the tagDiv Composer plugin.
Let us know the results.
Thank you !
I’ve cleared caches as well as tried other browsers / incognito. Will try further
