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Hi V3N0M,
Unfortunately the followers number from Instagram can not be provide if you are login with your account of Instagram , for the moment the only solution is to use the fix count option or to use another plugin for social counter -> https://i.imgur.com/3BhyMWQ.jpg
As for youtube subscribers, this should work if you have set an api key, what you can do is to remove that api key and set a new one, after that clear all cache and check the results!
Thank you!
Hi,
If there is sill a problem and you are using WordPress v5.5, you must use the last version of Newspaper theme too, only this will work on this version of WordPress.
Also if you already have Newspaper 10.3.6.1 and you have this problem, then try the below steps:
1. Disable tagDiv Composer -> https://i.imgur.com/uzBdRB9.png
2. delete tagDiv Composer -> https://i.imgur.com/xGGfYE7.png
3. Reinstall tagDiv Composer -> https://i.imgur.com/Ay0zJHn.png or -> https://i.imgur.com/ZMgV9at.png
4. Clear all cache from your website, host and browser ( for browser use force refresh Ctrl Shift R ).
If the problem still persists, please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins (theme plugins), also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Also you can use the Enable jQuery Migrate Helper in some cases this can help you to make tagDiv Composer to work.
Also make sure that you cleared all cache from your website, host and browser.
Let me know the results!
Thank you!
Hi,
Usually allowed memory size is when the wp memory limit is to low, make sure that you have set the theme requirements as in our guide -> https://forum.tagdiv.com/requirements-for-newspaper/ also because you have some many tags is possible to need at list double of wp memory limit.
If there is sill a problem and you are using WordPress v5.5 or v5.5.1, you must use the last version of Newspaper theme too (v10.3.6.1), only this will work on last version of WordPress.
Also if you already have Newspaper 10.3.6.1 and you have this problem, then try the below steps:
1. Disable tagDiv Composer -> https://i.imgur.com/uzBdRB9.png
2. delete tagDiv Composer -> https://i.imgur.com/xGGfYE7.png
3. Reinstall tagDiv Composer -> https://i.imgur.com/Ay0zJHn.png or -> https://i.imgur.com/ZMgV9at.png
4. Clear all cache from your website, host and browser ( for browser use force refresh Ctrl Shift R ).
If the problem still persists, please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins (theme plugins), also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Also you can use the Enable jQuery Migrate Helper in some cases this can help you to make tagDiv Composer to work.
Hope this will help you!
Let me know the results!
Hi Calin!
We already did the following:
1. Reinstalled the tag div composer
2. Clear Cache
3. Deactivate all plugins except for the following:
tagDiv Cloud Library
tagDiv Composer
tagDiv Mobile Theme
tagDiv Newsletter
tagDiv Social Counter
tagDiv Standard Pack
But still the ads don’t save on the theme panel.
There is also no error on the console now.
Best regards!
Hi Hofrey2,
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Also please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Make sure that allow_url_fopen = On;
-> https://chemicloud.com/kb/article/how-to-enable-or-disable-allow_url_fopen-in-cpanel/
-> https://www.a2hosting.com/kb/developer-corner/php/using-php.ini-directives/php-allow-url-fopen-directive
Let me know the results!
Thank you!
I have pretty much incorporated all the changes mentioned in the link and I am attaching the system status of my newspaper theme as well.
Please Note – I have installed wp cache plugin as well, it doesn’t make a difference.
Furthermore, I have scrutinised the same issue, on Newspaper own demo version of the themes and friends using the newspaper theme (of i am aware of), and can send the video for the same. I don’t think, the speed or resource error would be there, in newspaper own database of demos. The error is solved after installing plugin for wp menu, but the plugins are not so good, and I really want to keep my theme safe and clean using the Newspaper own theme menu.
Hi,
Please try the steps from this guide -> https://support.plesk.com/hc/en-us/articles/360013511840-The-cronjob-executes-with-the-error-Version-warning-Imagick-was-compiled-against-Image-Magick-version-1690-but-version-1691-is-loaded
Also, using our Instagram widget, please remove the Instagram account, clear all cache and set it back in theme panel, this should reset the Instagram account for your website -> https://forum.tagdiv.com/instagram-widget/
Let me know the results!
Thank you!
Hello !
Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
after i install wp super cache, i cant test my page. i had clear cache/deleted cache
https://www.screencast.com/t/DgQIggrd
Hi,
Make sure that all theme requirements are set as in our guide from here -> https://forum.tagdiv.com/newsmag-requirements-for-newsmag/
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Let me know the results!
Hi Sophia_FACES, this option is still in tagDiv Composer, but most probably when you are using more then tagDiv plugins, this option can be block/removed. Please make a test let only theme plugins clear all cache and check to see if the right click is working in tagDiv Composer.
Let me know the results!
Hi,
Please let me know the settings you’ve made for amp version, because right no I can not see any amp version on your website.
Please make sure that you clear all cache an purge the CDN after you made some changes for the amp settings.
Thank you for your understanding!
Hello !
At the moment the social counter of Instagram indeed has a bug that our developers are working to fix it.
Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hello !
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hello !
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hi Michico Oranga,
Please try the below steps:
1. Disable tagDiv Composer -> https://i.imgur.com/uzBdRB9.png
2. delete tagDiv Composer -> https://i.imgur.com/xGGfYE7.png
3. Reinstall tagDiv Composer -> https://i.imgur.com/Ay0zJHn.png or -> https://i.imgur.com/ZMgV9at.png
4. Clear all cache from your website, host and browser ( for browser use force refresh Ctrl Shift R ).
If the problem still persists, please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins (theme plugins), also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Also you can use the Enable jQuery Migrate Helper in some cases this can help you to make tagDiv Composer to work.
Let me know the results!
Thank you!
Hello !
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hello !
This happens due to cache. Please follow our guide and make sure that WP Super Cache has been installed properly: https://forum.tagdiv.com/cache-plugin-install-and-configure/
Let us know the result.
Thank you !
Hello,
I have tried everything I could. All of my plugin disabled except tagDiv ones. Disable Wp rocket and all cache deleted. Still, the same problem. I think it happened just after the last WordPress update. I have checked my website in Twenty Twenty theme and it is working fine there.
Please help me out.
Hi Digitalgirdharipandey,
Please try the below steps:
1. Disable tagDiv Composer -> https://i.imgur.com/uzBdRB9.png
2. delete tagDiv Composer -> https://i.imgur.com/xGGfYE7.png
3. Reinstall tagDiv Composer -> https://i.imgur.com/Ay0zJHn.png or -> https://i.imgur.com/ZMgV9at.png
4. Clear all cache from your website, host and browser ( for browser use force refresh Ctrl Shift R ).
If the problem still persists, please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins (theme plugins), also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Also you can use the Enable jQuery Migrate Helper in some cases this can help you to make tagDiv Composer to work.
Let me know the results!
Thank you!
Hi,
Please make one more test, with google fonts on and only with theme plugins enable (tagDiv plugins), also make sure that the browser cache that you are using is clear, we recommend to try with Chrome or Firefox.
If the problem persists, please make a full backup to your website and send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email, also let us know the elements that you edited to change the font and is not apply..
Thank you!
Hi,
Normal if you are using only standard demos, then the footer that you have set on homepage should be the same for the entire website, only using cloud templates you can set different footers per pages/templates.
What you can do is to make a test and let only theme plugins enable (tagDiv Plugins), comment the css and make sure that you clear the browser cache after that check again.
Let me know the results!
Hi, we made a list for tests some more cache plugins, I think this one it is on the list. Unfortunately I do not know when these tests will be made, the only thing that I know is that it will be 1-2 cache plugins that we’ll be able to recommend to use with our theme.
Thank you for your understanding!
Hello !
Please make sure that you have activated this ajax function here : https://www.screencast.com/t/ZqpLpXVL8
Activate this, clear you cache and let us know the results.
Thank you !
Hi, I already switched the google fonts off and on but tried it one more time. I also deleted cache but nothing helps. The strange thing is that the font is showing when I edit the page.