Search Results for 'cache'

Hi bobprates, we tested only with this cache plugin (WP Super Cache) and we made this guide https://forum.tagdiv.com/cache-plugin-install-and-configure/ with the settings that need to be done and of us the results were very good.
Now if you are using other cache plugins is possible to interfere one with another.
You can use other plugins too, but we can recommend only these that were tested -> https://i.imgur.com/TqMsLUf.png for these untested plugins, you’ll need to find yourself the right settings.

Thank you!

Hi,

In most cases this is a plugin conflict, please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins (theme plugins), also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
If there is still a problem, please provide me a link where I can check this situation.

Thank you!

Hello !

Unfortunately your link is not working at the moment. From what I have seen on your other posts everything runs perfect. Please clear your cache and if the issue is still there please provide a link to it.

Thank you !

Hello !

Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Hi fleur,

Some times this problem appear because of the server configuration, if you want you can check our guide from here https://forum.tagdiv.com/requirements-for-newspaper/ and for your file you should make sure that you double the values that we recommend, after that save the changes, clear all cache and try again.

Thank you!

Hi afuentessa, this is quite strange. Did the problem persists when you try only with tagDiv plugins?
If yes, then try the below steps:
1. Disable tagDiv Composer -> https://i.imgur.com/uzBdRB9.png
2. delete tagDiv Composer -> https://i.imgur.com/xGGfYE7.png
3. Reinstall tagDiv Composer -> https://i.imgur.com/Ay0zJHn.png or -> https://i.imgur.com/ZMgV9at.png
4. Clear all cache from your website, host and browser ( for browser use force refresh Ctrl Shift R ).
Usually the “Invalid reply from server endpoint error” is caused by insufficient WP_Memory_limit, if you’ll set it to 256M, and is still not working, please check the rest of settings from our guide.
Also make sure that all theme settings are as in our guide ->
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel. We will take a look. Include a link to this topic in the email.

Let me know the results!
Thank you!

Hi sevengamer,
Do you get some errors in tagDiv Composer when you try to replace the image? what I can suggest are the below steps:
1. Disable tagDiv Composer -> https://i.imgur.com/uzBdRB9.png
2. delete tagDiv Composer -> https://i.imgur.com/xGGfYE7.png
3. Reinstall tagDiv Composer -> https://i.imgur.com/Ay0zJHn.png or -> https://i.imgur.com/ZMgV9at.png
4. Clear all cache from your website, host and browser ( for browser use force refresh Ctrl Shift R ).
Usually the “Invalid reply from server endpoint error” is caused by insufficient WP_Memory_limit, if you’ll set it to 256M, and is still not working, please check the rest of settings from our guide.
Also make sure that all theme settings are as in our guide ->
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel. We will take a look. Include a link to this topic in the email.

Let me know the results!
Thank you!

Hi,
If you are using WordPress v5.5, you must use the last version of Newspaper theme too, only this will work on this version of WordPress.
Also if you already have Newspaper 10.3.6.1 and you have this problem, then try the below steps:
1. Disable tagDiv Composer -> https://i.imgur.com/uzBdRB9.png
2. delete tagDiv Composer -> https://i.imgur.com/xGGfYE7.png
3. Reinstall tagDiv Composer -> https://i.imgur.com/Ay0zJHn.png or -> https://i.imgur.com/ZMgV9at.png
4. Clear all cache from your website, host and browser ( for browser use force refresh Ctrl Shift R ).
Usually the “Invalid reply from server endpoint error” is caused by insufficient WP_Memory_limit, if you’ll set it to 256M, and is still not working, please check the rest of settings from our guide.
Also make sure that all theme settings are as in our guide ->
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Also make sure that you are using https not http, also make sure that you have a good connection to internet.

Also you can use the Enable jQuery Migrate Helper in some cases this can help you to make tagDiv Composer to work.

Let me know the results!
Thank you!

Hi,

I just checked your website and is look that the cache plugin is not recognize correctly the mobile theme and theme versions, please make sure that you set the configuration for WP Super cache as in our guide from here -> https://forum.tagdiv.com/cache-plugin-install-and-configure/ also if you are using other cache plugins disable theme until you make a test to see if is displaying correctly.

Thank you!

Hello !

Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Hi,

Now the website seems to be fine -> https://i.imgur.com/OY5aI8F.jpg but to prevent any problems please check the below steps:
Make sure that all theme the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

If the problem still persist please check these guides for Generally 500 errors are internal server errors – https://www.wpbeginner.com/wp-tutorials/how-to-fix-the-internal-server-error-in-wordpress/
– https://wordpress.stackexchange.com/questions/312292/how-to-stop-a-500-error-on-the-wordpress-theme-folder
– https://wordpress.org/support/topic/google-search-console-reporting-a-500-error-on-my-theme-folder/
-> https://forum.tagdiv.com/topic/wp-supercache-causes-500-internal-error-and-cannot-deactivate/

Let me know the results!
Thank you!

Hi, this option https://ibb.co/TmRGNjz is for users that want to use an external plugin and the option is referring to this plugin -> https://wordpress.org/plugins/wp-postviews/
The option from theme will count any refresh/visit on article, but you need to be carefully when you are using cache plugins, Also this can also be set manually to display the number you want -> https://imgur.com/waKZBHe
For an accurate results we recommend to use analytics code.
Thank you!

Hello !

I have removed the text and added the image, but the size cannot be adjusted. When I add a width, it does nothing and when I return to the page it has defaulted to ‘auto’. When I try to delete an element in the header that I don’t want (eg the social icons), the screen goes dark and opaque and freezes, nothing is deleted.

This should not happen, there may be a plugin conflict on your website. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Can you provide a screenshot of your editor and show us what you are looking to change and how?

On posts you will have to use cloud library templates that are fully editable using tagDiv Composer: https://forum.tagdiv.com/design-post-pages-using-cloud-library-templates/ Once the templated installed you can open it using tagDiv Composer and remove the feature image element ( right click on it and delete )

You can import multiple templates and design each one to fit your taste. Each post can have only 1 design and it has to be set manually as you can see here: https://www.screencast.com/t/emXJrV3dO

For sidebars you can follow our guide here that will help you find lots of informations about how to use the tagDiv Composer more advanced: https://www.youtube.com/watch?v=fa7GenCHcBU&t=14s

The recommended image sizes are 800x600px or 1920x1080px this will create the image ratio that is needed.

That can be found in the ROW layout as you can see here:https://www.screencast.com/t/BVfRiPkUBAz

I hope this was helpful !

Hi,

As I can see now the page is displaying correctly – https://i.imgur.com/VSrwy60.png I think that before you had activate the mobile theme plugin (when you are using this plugin, you need to create a new content in mobile editor for pages) and do to cache plugin this mobile version was display on desktop.

Thank you!

Hello !

That is the tooltip. Please use this js code in order to remove it: jQuery(document).ready(function($) {
$('a[title]').on('mouseenter', function () {
var $this = $(this);
$this.attr('title-cache', $this.attr('title'));
$this.attr('title', '');
});

$('#lightboxOverlay').on('close', function () {
var $this = $(this);
$this.attr('title', $this.attr('title-cache'));
$this.attr('title-cache', '');
});
});

The code must be inserted in here: https://www.screencast.com/t/CnqlDUbmQK

Thank you !

Hello !

In order to configure WP Super Cache please follow our guide here: https://forum.tagdiv.com/cache-plugin-install-and-configure/ That option does not require activation.

Thank you !