No search results were found in Documentation!
How can I decrease the time on the youtube Cache refresh to lower than an hour? I want something much shorter like 5 mins.
Thanks
I’m having problem number two as well. The mobile version randomly appears on desktop and sometimes vice versa. I try clearing cache without any real results. Not sure if it’s Cloudflare related. I have followed the WP Super Cache recommendations from this site.
It happens sometimes to me but it’s a cache stuff. I entered in your website and it shows me the desktop version correctly.
Hello,
This is something related to cache.
TagDiv recommends using WP Super cache with these settings https://tagdiv.com/wp-super-cache-plugin-install-and-configure/
Hope this will help.
He seguido los pasos que me indica en la guía, pero no me muestra los seguidores en el icono. sigue mostrando 0 seguidores.
He eliminado todo, eliminado cookies y caché del navegador. Lohe instalado todo de cero pero no hay forma, sigue igual, mostrando 0 seguidores.
I keep having to flush the cache on my WP site as otherwise the theme won’t load properly, I’ve been in discussion with my host and they said it’s an issue with either the theme or one of its plug-ins that is causing this issue. Is this a common problem and could anyone please advise?
Many thanks
Hello, we have a problem with Post Loops, which do not respect when the post offset is saved at 3 … the only thing it is doing is limiting the posts to 3, and it shows just those last 3 !!
The site has no cache plugin configured … what could be happening ??
Hi,
If that element is set and is not working it can be because of the cache plugin -> https://i.imgur.com/lk6JZYk.png -> https://forum.tagdiv.com/ajax-view-count/
Thank you!
Hi,
Unfortunately I do not have ac css to see the image -> https://i.imgur.com/Hq1CCc0.png
Make sure that your posts has set a featured image or video -> https://forum.tagdiv.com/featured-image-or-video/
Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme, cache plugin or CDN, deactivate them, clear all cache and try again.
Thank you!
Hi,
Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme, cache plugin or CDN, deactivate them, clear all cache and try again.
If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.
Thank you!
Hello !
Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hello !
Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hello !
In the latest update, 10.3.4 this issue has been fixed as you can see in our changelog too: https://i.imgur.com/VPXOS4P.png Please update your theme and make sure that your cache is clear.
Let us know the result.
Thank you !
Hi,
Make sure that you are using Newspaper v10.3.4 then the shortcode should be display on single post templates -> https://i.imgur.com/zFDvyU7.png
Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme, cache plugin or CDN, deactivate them, clear all cache and try again.
If this is still not displaying, you can use text with column or text with title elements.
Thank you!
Hello !
Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hi,
Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme, cache plugin or CDN, deactivate them, clear all cache and try again.
If there is still a problem, deactivate and delete tagDiv plugins and reinstall them from here -> https://i.imgur.com/WcraArG.png
Let me know the results!
Thank you!
Hi,
You can try v10.3.4 but first:
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
If there is still a problem, make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme, cache plugin or CDN, deactivate them, clear all cache and try again.
The update option was added in our theme from v10.3.1 that is way that is the last version available.
Let me know the results!
Thank you!
Hello !
The Mobile theme was specially designed for optimization on mobile devices. Unfortunately on mobile theme you cannot do much changes of design. If you want to have the same design as on desktop mode you can achieve that by simply disabling the mobile theme.
You will have to recreate your pages into the Mobile editor or completely disable the mobile theme. The mobile editor will not render shortcodes !
Also you can disable mobile theme on certain pages or posts by following this setting: 
Please take a look here: https://forum.tagdiv.com/the-mobile-theme/
Mobile theme plugin can be disabled from Newspaper Plugins as you can see here: https://www.screencast.com/t/LnkZCEVC
Also please make sure that you clear your cache!
Thank you !
Hi,
Please make sure that you’ve made the update as in our guide from here -> https://tagdiv.com/update-newspaper-theme/ make sure that theme plugins are activate -> https://i.imgur.com/q8pT3eH.png
Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins (tagDiv Composer, tagDiv Cloud Library and tagDiv Standard pack), also if you are using child theme, cache plugin or CDN, deactivate them, clear all cache and try again.
Let me know the results!
Thank you!
Hi,
Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme, cache plugin or CDN, deactivate them, clear all cache and try again.
Please try to open the category page from theme panel (after you disable all themes plugins) and check to see if there are still some problems -> https://i.imgur.com/kFCf7mr.png
Let me know the results!
Thank you!
Hello,
I was wondering whether there are any plugins anyone could recommend for speed optimization, specifically plugins with G-Zip compression and Asset optimization. I currently use WP super cache and previously tried Hummingbird, however, ran into some problems and chose to deactivate it (missing icons on mobile). Would there be any alternatives that work better with Newspaper X? Any help would be highly appreciated.
Thanks
Hi Calin
Thank you for your reply
Here’s the case
1 – Using flex block 3 – I set the fonts from td composer Default. Please see image https://pasteboard.co/J9nlnKN.png
2 – From the theme panel, the google font settings like this.
https://pasteboard.co/J9nlBUl.png
3 – I clear the cache, and visit the page in incognito mode. The flex block element, the news title first loads thin and different version of the font and it changes to correct default font in a blink of an eye. What am I doing wrong?
Another result from gtmetrix shows this https://pasteboard.co/J9nmTgA.png. I dont have any youtube videos on the main page it loads those..the site is textilegence.com
Hi,
For the share problem, make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme, cache plugin or CDN, deactivate them, clear all cache and try again.
If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.
Hi, if you modified the single post template and you want to set the original one, you can download it again from tagDiv Cloud Library.
Thank you!
Hi,
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
How to install Revolution Slider v5-> https://forum.tagdiv.com/how-to-install-revolution-slider-v5/
Import Revolution Sliders on demos -> https://forum.tagdiv.com/import-revolution-sliders-on-demos/
If there is still a problem, make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme, cache plugin or CDN, deactivate them, clear all cache and try again.
Let me know the results!
Thank you!
Hi,
For me is look like this -> https://i.imgur.com/BXJka2A.png what you can do is to disable the cache plugins that you are suing and check again.
Let me know the results!
Thank you!
