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Hi,
I think that the problem can be caused be fev_icon.png that was remove from your media -> https://rodhi.in/wp-content/uploads/2020/03/fev_icon.png -> https://i.imgur.com/kleOBN8.png -> https://i.imgur.com/hMReNQz.png that file can be set in them panel -> https://i.imgur.com/eSOI66R.png after that clear all cache and check again the page speed.
Let me know the results!
Thank you!
Hi jaspalsingh,
Please re-save the permalinks and purge all cache and cdn if you are using.
Let me know the results!
Hello !
Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hello !
Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except Contact form and tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hi,
Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme, cache plugin or CDN, deactivate them, clear all cache and try again.
Usually this issue is related to a firewall or security module which blocks admin-ajax.php request. Please verify the console for error while saving the settings on the Theme Panel, usually it displays a 403 or 404 error.
If you don’t use a security plugin, please ask your host about this, maybe you have a security module which blocks this.
If you use a plugin like Wordfence please set it in learning mode.
Let me know the results!
Thank you!
Hi,
Please make sure that you have set the Instagram account in theme panel -> https://i.imgur.com/8nXpdOa.png for this you can check this documentation -> https://forum.tagdiv.com/instagram-widget/ also make sure that you clear all cache after you make the changes.
Hope this will help you!
Thank you!
I am using the (Social Counter) on my front page. The subscriber count is 0. I doubled checked that I have the correct (Youtube id) filled in for the (Newspaper settings-> Social networks-> YouTube API configuration-> API key).
In the (WordPress-> Appearance-> Widgets-> Newspaper default), I use the [tagDiv] Social counter. In that widget, I display the YouTube subscriber count. This widget is not used on the front page. It displays the correct count.
I can see this issue on both Firefox and Chrome. I have Newspaper 10.3.4 installed. All my plugins are up to date. I have tried clearing my cache on both Firefox and Chrome without any luck.
I’m not sure why the front page tagdiv element doesn’t work while the tagdiv widget does.
I’ve tried clearing the cache before without any luck. I tried doing that on both Firefox and Chrome.
Within the Newspaper settings-> Post settings-> General post settings, I’ve tried disabling and then re-enabling the (General modal image) element, to see if that might “correct” the DB. No luck with that.
For Newspaper, I am now running 10.3.4. All plugins have been updated.
The DB must be getting updated properly because when I enable the (General modal image) element, it stays enabled when I load the page again.
Any ideas for me on how I can debug this issue?
I just updated and still getting the notification to update the theme via WP-admin/update-core.
I’m using the latest version, how to remove the notification?
I tried clearing the cache.
I have disabled all plugins. Cleared cache, but the interface on the link amp is still corrupted. Help me fix please!
Hi,
We recommend to use WP Super Cache with the settings from our guide -> https://forum.tagdiv.com/cache-plugin-install-and-configure/
Also please provide some more details and screenshots about the problem you have.
Thank you!
Hi,
Please make sure that you are using the amp plugin with mobile theme plugin.
If there is still a problem, make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme, cache plugin or CDN, deactivate them, clear all cache and try again.
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Let me know the results!
Thank you!
Hi,
Please note that the theme updates were from v9.x to v10.x, this is the same theme and the version before v10 was v9.8.
The site don’t need to be migrate, all you need to do is to update the theme -> https://tagdiv.com/update-newspaper-theme/
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme, cache plugin or CDN, deactivate them, clear all cache and try again.
Let me know the results!
Thank you!
Hello !
Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hi,
I do not quite understand, please provide some more details.
Also make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme, cache plugin or CDN, deactivate them, clear all cache and try again.
Thank you!
Hello !
Please clear your cache now and try again. That option should work on new posts, for the old ones you will have to do it manually.
Thank you !
Hello !
Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hi expresmediaro,
Please make sure that the og data is enable, you can check for this our documentation from here -> https://forum.tagdiv.com/facebook-share/
Also please clear all cache after you make the chnages.
Let me know the results!
Thank you!
Hi,
I just checked this on my install and for me is displaying correctly -> https://i.imgur.com/aHVCtXo.png -> https://i.imgur.com/y1SNiuB.png
Please make sure taht you are using last version of theme, v10.3.3
Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme, cache plugin or CDN, deactivate them, clear all cache and try again.
Let me know the results!
Thank you!
Hello !
Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hello !
On pages you will see the button here: https://www.screencast.com/t/SUlYAiCOFZ
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hi guys
I’ve been using Newspapper theme for a while now, amazing theme. I used it for a website called http://www.GoudaFm.nl. We started a new website for a different city and we bought a new licence for http://www.dichtbijhetniews.nl
Now here’s the thing. I have been working and updating the website. I see the changes when i am logged in and even when i log off. However, when I look at a different PC/MAC and smartphone, i see no changes. Only when i first installed and changes some things.
I have cleared some cache but nothing happens. Do you guys have a idea?
This is what I see: 
Link: https://www.dichtbijhetnieuws.nl/wp-content/uploads/2020/05/Screenshot-2020-05-20-at-11.03.17.png
Hello Vlad S!
Thank you for your support.
I’ve deactivated all plugins, cleard the cache, but there are still no pictures in the mobile theme.
And what do you mean with using child theme? Can you specifiy this a bit more?
Thank you.
Hello !
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hi,
Please note that page speed is not covered by the support team: https://forum.tagdiv.com/newspaper-theme-support/ -> https://i.imgur.com/JQisGBc.png
Please revert back the settings, clear all cache and try again.
Thank you!
