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Hello!
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hello !
1. Please make sure you clear your cache.
2. That can be achieved by editing Theme Panel – Background – Mobile Background as you can see here: https://www.screencast.com/t/m9vDWpxu
Thank you !
Hello!
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hello !
We have tested this on our side and as you can see it works perfect: https://www.screencast.com/t/og2hCWpQbR
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hi,
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
If there are still some problem, please provide me a link where I can check these problems!
Let me know the results!
Thank you!
Hi,
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Let me know the results!
Thank you!
Hi,
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Theme activation -> https://tagdiv.com/how-to-activate-the-newspaper-theme/
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Let me know the results!
Thank you!
Hi,
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Let me know the results!
Thank you!
Hello!
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hi,
We’ve made some more checks and is look that after the last updates there is a problem with the mobile cache, this is apply on table, our developers will try to fix this problem as soon as possible, sorry for the inconvenience!
Thank you for your understanding!
Hi,
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
If there is still a problem, please provide me a link to your website where I can check these problems.
Thank you!
Hi,
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
If the problem persist, please set this code in functions.php -> wp-content/plugins/td-composer/legacy/Newspaper/functions.php
add_action('admin_head',function() {
echo '<style>.td-gutenberg-editor .editor-styles-wrapper .wp-block {max-width:726px;}</style>';
});
Or you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.
Thank you!
Hi,
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.
Thank you!
Hi,
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.
Thank you!
Hello !
Please provide a link to your website in order to inspect.
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
After thorough checking of the theme documentation and applying all the necessary site speed requirements including the cache, the mobile speed is still poor in loading. Google Page Insight is 27% with Mobile
Hi,
I checked the system requirements and all are green except for the caching plugin since my host already. Would I also need to add WP Super Cache?
I’ve been working with WP Engine support and they’re saying its a memory issue with the td composer and cloud library. I’ll try to add WP Super Cache and see if that does anything.
Please see notes from WP Engine below:
Ash C: After gathering a little more information, it looks like the tagDiv Cloud Library, Composer, and Social counter look to be causing the issue. They are causing these phpfatal errors every time we test the site. It looks like it is in fact memory related. Your memory is set to it maximum and the error is still occurring. At this point, I would suggest reaching out to the plugin developer to see if they can optimize the plugin to utilize less memory
Winton Wedderburn: OK. Is there a way that I can explain it so they can understand exactly what you all found? I’m just afraid I’ll be bounced around here…
Ash C: Sure thing one moment
Ash C: I would provide them with this content and inform them that we’ve set your memory max to 512MB:
[14-Dec-2019 20:02:23 UTC] PHP Fatal error: Allowed memory size of 104857600 bytes exhausted (tried to allocate 40960 bytes) in /nas/content/live/nyhivstg/wp-content/plugins/td-composer/legacy/common/wp_booster/td_util.php on line 1662
[14-Dec-2019 20:04:19 UTC] PHP Fatal error: Allowed memory size of 104857600 bytes exhausted (tried to allocate 40960 bytes) in /nas/content/live/nyhivstg/wp-content/plugins/td-composer/legacy/common/wp_booster/td_util.php on line 1662
[14-Dec-2019 20:05:14 UTC] PHP Notice: Undefined index: my_lang in /nas/content/live/nyhivstg/wp-content/plugins/Content_Timeline/pages/front_script.php on line 44
[14-Dec-2019 20:09:55 UTC] PHP Fatal error: Allowed memory size of 104857600 bytes exhausted (tried to allocate 20480 bytes) in /nas/content/live/nyhivstg/wp-content/plugins/td-cloud-library/includes/tdb_config.php on line 25884
[14-Dec-2019 20:09:55 UTC] PHP Fatal error: Allowed memory size of 104857600 bytes exhausted (tried to allocate 20480 bytes) in /nas/content/live/nyhivstg/wp-includes/functions.php on line 5983
[14-Dec-2019 20:10:19 UTC] PHP Fatal error: Allowed memory size of 104857600 bytes exhausted (tried to allocate 20480 bytes) in /nas/content/live/nyhivstg/wp-content/plugins/td-cloud-library/includes/tdb_config.php on line 25884
[14-Dec-2019 20:10:19 UTC] PHP Fatal error: Allowed memory size of 104857600 bytes exhausted (tried to allocate 20480 bytes) in /nas/content/live/nyhivstg/wp-includes/functions.php on line 5983
[14-Dec-2019 20:10:24 UTC] PHP Fatal error: Allowed memory size of 104857600 bytes exhausted (tried to allocate 20480 bytes) in /nas/content/live/nyhivstg/wp-content/plugins/td-cloud-library/includes/tdb_config.php on line 25884
[14-Dec-2019 20:10:24 UTC] PHP Fatal error: Allowed memory size of 104857600 bytes exhausted (tried to allocate 20480 bytes) in /nas/content/live/nyhivstg/wp-includes/functions.php on line 5983
[14-Dec-2019 20:10:28 UTC] PHP Fatal error: Allowed memory size of 104857600 bytes exhausted (tried to allocate 20480 bytes) in /nas/content/live/nyhivstg/wp-content/plugins/td-cloud-library/includes/tdb_config.php on line 25884
[14-Dec-2019 20:10:28 UTC] PHP Fatal error: Allowed memory size of 104857600 bytes exhausted (tried to allocate 20480 bytes) in /nas/content/live/nyhivstg/wp-includes/functions.php on line 5983
[14-Dec-2019 20:11:46 UTC] PHP Fatal error: Allowed memory size of 104857600 bytes exhausted (tried to allocate 20480 bytes) in /nas/content/live/nyhivstg/wp-content/plugins/td-cloud-library/includes/tdb_config.php on line 25884
[14-Dec-2019 20:11:46 UTC] PHP Fatal error: Allowed memory size of 104857600 bytes exhausted (tried to allocate 20480 bytes) in /nas/content/live/nyhivstg/wp-includes/functions.php on line 5983
[14-Dec-2019 20:12:04 UTC] PHP Fatal error: Allowed memory size of 104857600 bytes exhausted (tried to allocate 20480 bytes) in /nas/content/live/nyhivstg/wp-content/plugins/td-cloud-library/includes/tdb_config.php on line 25884
[14-Dec-2019 20:12:04 UTC] PHP Fatal error: Allowed memory size of 104857600 bytes exhausted (tried to allocate 20480 bytes) in /nas/content/live/nyhivstg/wp-includes/functions.php on line 5983
[14-Dec-2019 20:12:08 UTC] PHP Fatal error: Allowed memory size of 104857600 bytes exhausted (tried to allocate 20480 bytes) in /nas/content/live/nyhivstg/wp-content/plugins/td-cloud-library/includes/tdb_config.php on line 25884
[14-Dec-2019 20:12:08 UTC] PHP Fatal error: Allowed memory size of 104857600 bytes exhausted (tried to allocate 20480 bytes) in /nas/content/live/nyhivstg/wp-includes/functions.php on line 5983
[14-Dec-2019 20:12:23 UTC] PHP Fatal error: Allowed memory size of 104857600 bytes exhausted (tried to allocate 20480 bytes) in /nas/content/live/nyhivstg/wp-content/plugins/td-cloud-library/includes/tdb_config.php on line 33453
[14-Dec-2019 20:12:32 UTC] PHP Fatal error: Allowed memory size of 104857600 bytes exhausted (tried to allocate 20480 bytes) in /nas/content/live/nyhivstg/wp-content/plugins/td-cloud-library/includes/tdb_config.php on line 33453
[14-Dec-2019 20:12:54 UTC] PHP Fatal error: Allowed memory size of 104857600 bytes exhausted (tried to allocate 20480 bytes) in /nas/content/live/nyhivstg/wp-content/plugins/td-cloud-library/includes/tdb_config.php on line 33453
[14-Dec-2019 20:13:03 UTC] PHP Fatal error: Allowed memory size of 104857600 bytes exhausted (tried to allocate 20480 bytes) in /nas/content/live/nyhivstg/wp-content/plugins/td-cloud-library/includes/tdb_config.php on line 33453
[14-Dec-2019 20:13:27 UTC] PHP Fatal error: Allowed memory size of 104857600 bytes exhausted (tried to allocate 20480 bytes) in /nas/content/live/nyhivstg/wp-content/plugins/td-cloud-library/includes/tdb_config.php on line 33453
[14-Dec-2019 20:13:31 UTC] PHP Fatal error: Allowed memory size of 104857600 bytes exhausted (tried to allocate 20480 bytes) in /nas/content/live/nyhivstg/wp-content/plugins/td-cloud-library/includes/tdb_config.php on line 33453
[14-Dec-2019 20:14:33 UTC] PHP Fatal error: Allowed memory size of 104857600 bytes exhausted (tried to allocate 20480 bytes) in /nas/content/live/nyhivstg/wp-content/plugins/td-cloud-library/includes/tdb_config.php on line 33453
[14-Dec-2019 20:14:53 UTC] PHP Fatal error: Allowed memory size of 104857600 bytes exhausted (tried to allocate 20480 bytes) in /nas/content/live/nyhivstg/wp-content/plugins/td-cloud-library/includes/tdb_config.php on line 33453
[14-Dec-2019 20:15:17 UTC] PHP Fatal error: Allowed memory size of 104857600 bytes exhausted (tried to allocate 20480 bytes) in /nas/content/live/nyhivstg/wp-content/plugins/td-cloud-library/includes/tdb_config.php on line 33453
[14-Dec-2019 20:15:33 UTC] PHP Fatal error: Allowed memory size of 104857600 bytes exhausted (tried to allocate 20480 bytes) in /nas/content/live/nyhivstg/wp-content/plugins/td-cloud-library/includes/tdb_config.php on line 33453
Hi,
I have install the Newspaper template , But it made my site very slow , i have activate the defaults template of wordpress it very fast , i have implemente all instructions in your documentation but no result
for info : I am using WP fatest cache , because WP Super Cache does not work for me
that is the errors :
Warning! /var/www/alnas/wp-content/advanced-cache.php does not exist or cannot be updated.
1- If it already exists, please delete the file first.
2- Allow / var / www / alnas / wp-content to be writable using the CHMOD command from your FTP client or from your server. (CHMOD 777 / var / www / alnas / wp-content) and refresh this page. This is only a temporary measure, and you will need to switch it back to read-only next. (Go from 777 to 755 in the above command)
3- Refresh this page to update /var/www/alnas/wp-content/advanced-cache.php
If that doesn’t work, make sure that the file /var/www/alnas/wp-content/advanced-cache.php does not exist:
AND
Warning! Unable to upload /var/www/alnas/wp-config.php! WPCACHEHOME must be configured in the configuration file.
AND
Error: Configuration file /var/www/alnas/wp-content/wp-cache-config.php is missing. Please reload the page.
I just have discovered AMP pages are already cached by default .. Do I really need to activate mobile cache with WP super cache ? Maybe my problem is coming from a incompatibility with mobile cache from wp super cache and amp default cache ? no ?
Hello!
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
I deactivated autoptimize, cleared cache, and the problem was still here.. then I deactivated wp super cache.. For the moment the problem is fixed..I don’t understand…because I have same config than your tutorial
Hi,
Please deactivate the autoptimize plugin and try again, if the problem persist, please deactivate the wp super cache and activate autoptimize and try again.
Let me know the results!
Thank you!
I did one more step>
https://tools.pingdom.com/#5bbfd113cd400000 – Plugin DEactivated, Cache Cleared after Plugin DEactivation
Hi,
Please make sure that you have the latest version of Newspaper them v10.2 and WordPress 5.3
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Let me know the results!
Thank you!
