- NewsmagRequirements for Newsmag
- NewsmagHow to update the theme
- NewsmagtagDiv Social Counter tutorial
- NewsmagTop bar templates
- NewsmagAjax view count
Hi,
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.
Thanks
Hello!
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again. We have tested this option on our end and everything worked out fine.
Make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/
Thank you !
I have fixed first problem. It was because CloudFlare cache.
Hi,
Make sure that this category templates is set in theme panel -> http://prntscr.com/q5z5uj also make sure that you clear all cache after you make the changes.
If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.
Thank you!
Hello!
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again. We have tested this option on our end and everything worked out fine.
Thank you !
Hello!
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again. We have tested this option on our end and everything worked out fine.
Thank you !
Hi,
I’ve made some tests and for me the center align on image caption is working
-> https://i.imgur.com/ObEhaUL.jpg -> https://i.imgur.com/rI2o4Gd.jpg
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you!
Hello!
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again. We have tested this option on our end and everything worked out fine.
Make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/
Thank you !
A COMPLETE & COSTLY DISASTER
You logged into our Site and left it broken – during our peak morning traffic hours this morning. No Backup? No advance warning? Our Server Administrator is now working diligently to restore, noting that we’ve lost the past 24 hours of posts, comments and activity – a very costly adventure, as we’ve also lost sponsored/native content and our Server Admin charge will be significant.
You deactivated all the plugins using WP admin (which means some settings in some of them will be lost). You even knocked out all the images from our Amazon cloud.
You just left the website broken, with almost every plugin deactivated, instead of reactivating and rolling back.
_______________________________
YOUR MESSAGE TO US THIS MORNING:
Hello! We have inspected your issue, managed to install the Newspaper 10.2 and plugins accordingly but the work we do on backend does not reflect on front end and that was the issue that you were facing from the beginning. This is happening due to cache, either from cloudflare or someplace. Clear your cache and then try to see if your page restores. We suggest you to not revert until you see the cache cleared. That should fix most of the problems that are happening at the moment.
Waiting for your reply!
Vlad S.
_____________________
NOTE: We had the caching turned OFF during prior updates, and also cleared browser caches, which did not fix the issue. OUR website cannot move past the 9.x version in the foreseeable future, and your attempt has cost us time & $$$$. Very disappointing.
Hi,
Make sure that is not a firewall security from host or some Wordfence.
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.
Thank you!
Hi, I have the same problem after updating, although the error may be different. We do not know.
We have tried to disable the cache plugin, adserver and several others, but it is not fixed. Any ideas?
Thank you
Hi,
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.
Let me know the results!
Thank you!
Hello !
We have investigate your website on iPad and on macbook with safari as shown in your picture above but we simply cannot replicate the same issue, it looks good on our side. Try clearing your cache and let us know if the issue is still there.
Thank you !
Hi,
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Let me know the results!
Thank you!
Hi,
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Please make sure that you you re-save the permalinks -> http://prntscr.com/p8n6ep also make sure that the system status is set as in our guide from here ->https://forum.tagdiv.com/requirements-for-newspaper/
Let me know the results!
Thank you!
Hi,
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Also make sure that you have the latest version, Newspaper 10.2 and WordPress 5.3
Let me know the results!
Thank you!
Hi,
Please make sure that you do not have a plugin conflict or some custom code, please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
If the problem persist, please provide me a link where I can check this problem.
Let me know the results!
Thank you!
Hello!
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again. We have tested this option on our end and everything worked out fine.
Thank you !
Hi,
I’ve made some investigation for this problem and for me is working normally-> http://prntscr.com/q5eax5
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.
Thank you!
Hi,
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
If the problem persists, please provide me a link here I can check this problem!
Let me know the results!
Thank you!
Hi Vlad,
Of course I already did all of that, with my test site. BUT – I did find that once I deleted all of the theme files and plugins, then re-downloaded the theme to the site and re-installed all of the theme plugins, AND, deleted my local cache, the problem went away. Whew…
Hi Calin,
Thank you for reply.
I cleaned all the cache once again and checked out the settings (compared with other my website), but the problem still exists.
This is the link: http://georgiantouristservice.ge
Looking forward to Your reply.
Best regards
Hi,
Please make sure that you’ve clear all cache after you’ve made all these changes!
If there is still a problem, please provide me a link where I can inspect it!
Let me know the results!
Thank you!
Hi,
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Let me know the results!
Thank you!
Hello!
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again. We have tested this option on our end and everything worked out fine.
Please note that we answer the topics from Latest to Newest Monday – Friday from 08:00AM to 05:00PM GMT+2 So multiple replies to your topic will only make us to get harder to your topic.
Thank you !
