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webdigital_de
tagDiv Member

THAT WORKED !
I cleared the WP-cache and browser-cache and it worked !
Thank you so much !!!

Vlad S
tagDiv Staff

Hello!

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again. We have tested this option on our end and everything worked out fine.

Thank you !

Vlad S
tagDiv Staff

Hello !

Most important plugins are the tagDiv Composer, TagDiv Standard pack if you’re using it, TagDiv Cloud Library and if you like Mobile Theme. Also we recommend using WP-Super Cache.

Thank you !

Vlad S
tagDiv Staff

Hello !

Please make sure that you have cleared your browsers cache (Shift + CTRL + R ) and site cache. Many users reported this bug fixed after clearing their cache. Make sure that you have setup your cache plugin properly as you can see it here :https://forum.tagdiv.com/cache-plugin-install-and-configure/

Thank you !

Calin
tagDiv Staff

Hi,

Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme/tested plugins, also if you are using child theme, clear all cache and try again.

If the problem persist, please send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thank you!

Calin
tagDiv Staff

Hi,

Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme/tested plugins, also if you are using child theme, clear all cache and try again.

Thank you!

Vlad S
tagDiv Staff

Hello !

Please make sure that your posts have only 1 category. If you have a post that has more than 1 categories assigned then that post will appear in all the categories. This happened after installing the cache plugin is not an issue. You had that issue before but you couldn’t see it until now because your website was cached.

I hope this was helpful !

Thank you !

Calin
tagDiv Staff

Hi,

Please make sure that all the settings are like in our requirements, please follow the guide carefully
https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme/tested plugins, also if you are using child theme, clear all cache and try again.
When tagDiv Composer is not working -> https://forum.tagdiv.com/tagdiv-composer-not-working/

If there is still a problem, please provide some more details and some screenshots.

Let me know the results!
Thank you!

Calin
tagDiv Staff

Hello,

Is look that you have a problem with Access-Control-Allow-Origin (CORS origin)
-> http://prntscr.com/q2n2a5 you can fix this by follow the steeps from this article -> https://crunchify.com/how-to-fix-access-control-allow-origin-issue-for-your-https-enabled-wordpress-site-and-maxcdn/

Also please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Hope this will help!
Thank you!

secretsofparis
tagDiv Member

Also, I have tried the following:
– deactivated all other non-essential plugins
– cleared cache
– deleted and re-installed tagDiv plugins

I still get the “outdated” message next to the plugins.

Vlad S
tagDiv Staff

Hello !

Please make sure that you have setup your cache plugin properly as you can see it here :https://forum.tagdiv.com/cache-plugin-install-and-configure/

Thank you !

Calin
tagDiv Staff

Hi,

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
If you use a plugin like Wordfence please set it in learning mode.

Let me know the results!
Thank you!

Tonyruik
tagDiv Member

Hello,

please I have problem with post category. If you open this site: https://www.ruik.cz/premier-league/

So there you can see first 8 posts from category premier-league, but when I press load more button, so there are another 8 posts from all categories, what is not set for all categories. Another thing is that in my computer with chrome, it works well, but in firefox or my friend computer on chrome also doesnt work well.

It worked fine few days before and since than I installed only wp super cache and setting it as you wrote. Any more change on the website.

Thanks for help and have a nice day

Vlad S
tagDiv Staff

Hello!

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again. We have tested this option on our end and everything worked out fine.

Thank you !

Calin
tagDiv Staff

Hi,

There should be no difference on “TEXT LOGO TAGLINE”, maybe this is a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
If you want to remove the tagline from mobile theme, you can add this custom css -> .td-main-menu-logo .td-tagline-text {
display: none;
}

-> http://prntscr.com/q26yhp the code need to be set in theme panel > mobile theme > custom code> css -> http://prntscr.com/q26yr8

Thank you!

Vlad S
tagDiv Staff

Hello!

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again. We have tested this option on our end and everything worked out fine.

Also please note that User Roles is a WordPress feature not a Newspaper one. Find out more about it here: https://www.wpbeginner.com/glossary/user-role/

Thank you !

Vlad S
tagDiv Staff

Hello!

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again. We have tested this option on our end and everything worked out fine.

Thank you !

Calin
tagDiv Staff

Hi

The Instagram will update once at 3 hours, also if you are using cache plugins, is possible to need to clear the cache in order to show faster the images from Instagram.

Thank you!

Vlad S
tagDiv Staff

Hello!

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again. We have tested this option on our end and everything worked out fine.

Thank you !

Vlad S
tagDiv Staff

Hello!

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Vlad S
tagDiv Staff

Hello !

Please make sure you clear your cache after doing modifications to your website in order to see your modifications clearly: https://www.screencast.com/t/6GSxg1fNr3Z

Thank you !

Calin
tagDiv Staff

Hi,

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Let me know the results!
Thank you!

DKF
tagDiv Member

Hi Amit, I noticed just now that the mobile theme is also loading on ipad, portrait and landscape mode. After I clear cache in WP Super Cache it’s fine again. How do I prevent mobile theme loading on iPad?
Thanks!

Vlad S
tagDiv Staff

Hello!

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

smehr1
tagDiv Member

I like your site, nice design! You may want to try clearing your cache in your browser and/or caching plugin. I can see the mega menu under Math.

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