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Vlad S
tagDiv Staff

Hello !

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Also you can try and deactivate the theme and see if the problem persists.

Thank you !

Vlad S
tagDiv Staff

Hello !

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Also you can try and deactivate the theme and see if the problem persists.

Thank you !

ropodis
tagDiv Member

I deactivate all plugins on my stage: https://stage.mydimosio.gr
I left only tagdiv plugins (+ mobile theme).
I clear tablet’s browser cache.
Nothing happened. The tablet shows the mobile theme.

Vlad S
tagDiv Staff

Hello !

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Calin
tagDiv Staff

Hi,

Please make sure that you do not have any plugin that provide conflicts, please deactivate all plugins that do not contain the “tagDiv” word in there names, clear all cache and try again.

Thank you!

Vlad S
tagDiv Staff

Hello !

Please try deactivate your autoptimize, clear your tablets cache and try again. Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Vlad S
tagDiv Staff

Hello !

Hello !

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again. Also if it’s possible providing us a link to your website or a screenshot of the issue you are facing.

Thank you !

Vlad S
tagDiv Staff

Hello !

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Calin
tagDiv Staff

Hi,

Please go in wp-content/plugins/td-composer/legacy/Newspaper/header.php , in wp-content/plugins/td-composer/legacy/Newspaper/header-empty1.php , in wp-content/plugins/td-composer/mobile/header.php and wp-content/plugins/td-composer/mobile/header-amp.php and remove the schema from those files too.

After that clear all cache and try again.
Thank you!

Calin
tagDiv Staff

Hi,

I think that this problem can be caused by the errors that you have in console -> http://prntscr.com/oxofty , first make sure that the website was build only with tagDiv Composer, please deactivate all non theme plugins, clear all cache and remove all ads code, after that check tho see if the problem persist.

Hope this will help you!
Thank you!

Vlad S
tagDiv Staff

Hello !

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Vlad S
tagDiv Staff

Hello !

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Calin
tagDiv Staff

Hi,

Please make sure that you do not have any plugin conflicts, please deactivate all non theme plugins and let only those that contain the word “tagDiv” in there names, make sure that you clear all cache and try again to see if the problem persist.
Also make sure that the ads that you are using are good/deliver to your website, set an default WordPress theme and check to see if those ads are appearing.

Thank you!

Vlad S
tagDiv Staff

Hello !

Yes, you can use tagDiv Speed Booster and it should bring a better result.

Also WP Super Cache is one of the tested plugins and there are plenty of users reporting good results, We use it too.

For a greater page speed we do recommend following this tutorial: https://forum.tagdiv.com/how-to-make-the-site-faster/

Many users have reported big improvements.

Let me know if I can be more helpfull !

Thank you !

Calin
tagDiv Staff

Hi,

Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all plugins and child theme ( if you are using ) and let only the tagDiv Composer , clear all cache, deactivate the cache plugin and try again.

Please make sure that all theme requirements are set as in our guide -> https://forum.tagdiv.com/requirements-for-newspaper/ also make sure that your host can support those server recommendation.

If there is still a problem, please provide me a link to your website where I can inspect this problem.
Thank you!

Calin
tagDiv Staff

Hi,

On desktop (front page) seam to be set a logo text not a logo image, please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, clear all cache and try again.
If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thank you!

Vlad S
tagDiv Staff

Hello !

Please make sure you don’t have a cache problem. We do recommend using WP Super Cache plugin. You can find out more about it here: As you can see it works fine: https://forum.tagdiv.com/cache-plugin-install-and-configure/

https://www.screencast.com/t/UmBFkAYwR3

Thank you !

Carlichy
Participant
#0

I have read some tips in your tutorial, and I have some doubts:

1.-Is it a good idea to install the TagDiv SpeedBooster plugin? I have read that you can choose to set the JS and CSS at the end of the page load, but this tool generates a lot of incompatibilities with other plugins…

2.-Do you recommend using WP Super Cache? I have read that not everybody sees the changes in the web with it…

3.-Ajax question: I also have read that to speed up the site is by disabling the Heartbeat API. And doing this with the Heartbeat control plugin (really set the time interval of 60 seconds). Do you recommend this technic and this plugin?

Thanks for all.

annaick
Participant
#0

Hi,

I have an issue on my web site with the Instagram footer section.
My Instagram ID is ok but I have this error : Instagram data error: Instagram data is not set, plese check the ID.

My theme version : 9.8
I have empty cache and test with cocacola ID and I have the same issue.

Could you please help me ?

Regards,
Annaïck

Calin
tagDiv Staff

Hi,

Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all plugins and child theme ( if you are using ) and let only the tagDiv Composer , clear all cache, deactivate the cache plugin and try again.

Also please provide some more details about the way you tested your website and you get those errors.

Thank you!

Vlad S
tagDiv Staff

Hello !

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

chilliAdmin
tagDiv Member

After some more testing I find that the blinking only appears when I have “cache killer” activated (a chrome extension that doesn’t allow cache)…

Vlad S
tagDiv Staff

Hello !

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Vlad S
tagDiv Staff

Hello !

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

luke-tt
tagDiv Member

Hi Calin,

anyway, if I use WP Super Cache or not, the issue is still there without any caching plugin.

Regards,
Luke

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