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Hi,
Please notice that we recommend to use the WP Super Cache Plugin, the WP Rocket Cache wasn’t tested with our theme, therefor we can not say if this will work or not correctly with our theme.
Please make sure that the Cloudflare (CDN) is set as in our documentation -> https://forum.tagdiv.com/cloudflare-cdn/
Thank you!
Hi,
on my site the logo in the header and footer are not displayed always. Sometimes I can see it, sometimes not.
Any idea? I use Cloudflare and WP Rocket Cache, but if I disable both the issue isn’t gone.
Thank you,
Luke
Hello !
When you activate a plugin cache you will have to activate an ajax view counter from here: https://www.screencast.com/t/65T6JnNZ
Thank you !
Hello,
First of all, here is the screenshot http://myprintscreen.com/s/19dx6/b75e07acd2 . When I try to use Page Builder, just getting “Error at Zones: 5(5 models): 1(dom). The model does not match the content.”
I removed all plugins except td_Composer, Cleared all cache, Reinstalled WP 5.2.2. Till now same problem.
I am using NGINX Server. Newspaper Theme Version 9.7.2.
I hope td team will help me to get the problem solved.
Thanks
Hello,
We have latest version of Newspaper (9.8).
I tried to empty cache, deactive and active plugins etc. but did not solved this problem.
I can’t try the solution at that address (https://pastebin.com/yrr2DdwB) because I don’t have a ‘td_instagram.php’ file. Probably there is not this file (td_instagram.php) in new version of theme.
Finally, I tried with TD Composer on homepage, again did not work.
My website: https://www.bidunyahaber.org
i deleted browser cache and i tested the page on 2 different notebooks and 1 pc.
im only using the theme plugins, foogallery, contact form 7, widget options, yoast seo and tablepress.
but the bug is still there.
as you can see there is no headline over the first element -> https://d.pr/free/i/4hyG0G
and if you click the pagination, i get this -> https://d.pr/free/i/BlrSOc (posts from the second element category too)
Hi,
I’ve just checked this on my install and for me all seams to be good
Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all plugins and child theme ( if you are using ) and let only the tagDiv Composer , clear all cache, deactivate the cache plugin and try again.
If there is still a problem, please provide some more details about the settings you’ve made.
-> https://www.screencast.com/t/Ie02GQSQ2We
Thank you!
Hi,
Please notice that the speed of your website depends on how well your site is optimized.
Notice that is not a simple task and if you do not have any experience in this regard you will do not bring good results for the theme. Also, notice that we have a speed optimization tutorial but this is addressed only to advanced users. So, if you follow the steps which are presented in this tutorial here -> https://tagdiv.com/how-to-increase-page-loading-speed/
There are many optimization guides provided by our users here in the forum, some made by us, you could check some of them
– https://forum.tagdiv.com/cache-plugin-install-and-configure/
– https://forum.tagdiv.com/how-to-make-the-site-faster/
– https://www.infophilic.com/get-almost-100-pagespeed-newspaper-theme/
– https://forum.tagdiv.com/topic/score-100100-pagespeed-with-newspaper-wordpress-theme/
– https://forum.tagdiv.com/topic/newspaper-theme-speedify-your-website/
– https://forum.tagdiv.com/topic/tutorial-chriss-custom-optimizations-for-functions-php-etc/
– https://forum.tagdiv.com/cloudflare-cdn/
– https://forum.tagdiv.com/topic/theme-causing-high-cpu-usage-2/
– https://forum.tagdiv.com/topic/sql-querys-high-cpu/
– https://forum.tagdiv.com/topic/newspaper-theme-slow-to-respond/
– https://premium.wpmudev.org/blog/optimizing-your-wordpress-database-a-complete-guide/
– https://underconstructionpage.com/optimize-wordpress-database/
– https://crunchify.com/better-optimize-wordpress-database-all-in-one-guide/
Thank you!
Hi jasiu1324,
I think that you may have a plugin conflict, please deactivate the WPBakery plugin, clear all cache and try again.
Thank you!
Hello !
That option comes from wordpress. Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hi,
In order to remove ( remove all ) the structure data from amp you need to comment those lines of code -> http://prntscr.com/ovf34n after that make sure that you clear all cache and check the results.
Thank you!
Hello !
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
If everything was ok untill 2 weeks ago then some changes you have done created this issue.
Thank you !
Hello !
We are sorry for the inconvenience!
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hello !
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Please note that opening 3 topics with exactly the same issue is not recommended !
Thank you !
Hello !
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Please note that opening 3 topics with exactly the same issue is not recommended !
Thank you !
Hello !
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Please note that opening 3 topics with exactly the same issue is not recommended !
Thank you !
Hello !
Please provide a link to your website so we can inspect. Also please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Nevermind! I solved it by clearing the cache (newbie moment)…
Hi! 🙂
I just changed my website to Newspaper Travel Pro demo’s, but I having problems in updated some important parts.
I checked it all, I don’t have any plugin conflit and have already cleaning the cache, but I’m still having troubles when I try to upload my own picture in author box on the Home Page. I don’t even have an option to choose a singluar circle picture on the TD Componser.
Also, when I try to change pictures on “Top Destinations” area an error that shows “invalid data, current state has involved an issue” appears on the right top of the screen.
Third, my posts are with differents templates, even when I put it to show the default one. For example, I have so many links in my posts to another posts, but when I click on it, appears a different model from the post template of Newspaper Travel Pro’s demo.
I don’t know what more can I do. Can anyone help me?
Best regards,
Amanda
Hallo,
I did it what you said but … it is the same mistake
this is my plugins:
Akismet Anti-Spam
Autoptimize
Check and Enable GZIP compression
Classic Editor
Contact Form 7
Jetpack by WordPress.com
Really Simple SSL
Regenerate Thumbnails
tagDiv Cloud Library
tagDiv Composer
tagDiv Newsletter
tagDiv Social Counter
tagDiv Speed Booster
TinyMCE Advanced
WP Super Cache
WPS Hide Login
Yoast SEO
Hello !
Usually the issue about mobile version beign rendered on desktop is due to cache. Please make sure to use a cache plugin ( we do recommend using WP Super Cache: https://tagdiv.com/wp-super-cache-plugin-install-and-configure/ )
Let me know if this was helpfull !
Thank you !
Hi,
First please make sure that all theme requirements are set as in our guide -> https://forum.tagdiv.com/requirements-for-newspaper/
Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all plugins and child theme ( if you are using ) and let only the tagDiv Composer , clear all cache, deactivate the cache plugin and try again.
In order to can use tagDiv Cloud Library make sure that the theme is activate .
For Header Manager please check our documentation from here -> https://forum.tagdiv.com/header-manager/
Also if you want to change the footer or to use a footer page build with tagDiv Composer please check this documentation -> https://forum.tagdiv.com/footer-templates/
If there are still some problems please provide some more details an some screenshots.
Hope this will help you!
Thank you!
Hi,
Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all plugins and child theme ( if you are using ) and let only the tagDiv Composer , clear all cache, deactivate the cache plugin and try again.
Also make sure that all theme requirements are set as in our guide -> https://forum.tagdiv.com/requirements-for-newspaper/
Thank you!
Hi,
Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all plugins and child theme ( if you are using ) and let only the tagDiv Composer , clear all cache, deactivate the cache plugin and try again.
Also make sure that all theme requirements are set as in our guide -> https://forum.tagdiv.com/requirements-for-newspaper/
Thank you!
