Search Results for 'cache'

Hi,

Please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.

If the problem is still there, please delete( delete the theme plugins too, do not override ) the current version of Newspaper that you have and download again from themefores the newspaper and reinstall it.

If the problem is still there please provide some more details and a link were I can inspect this problem.

Thank you!

Hi,

Please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.

Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

If the problem is still there, please delete( delete the theme plugins too, do not override ) the current version of Newspaper that you have and download again from themefores the newspaper and reinstall it.

Also please check this topic about amp problem -> https://forum.tagdiv.com/topic/amp-problem-5/

Thank you!

Hi,

Please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.

Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

If the problem is still there, please delete( delete the theme plugins too, do not override ) the current version of Newspaper that you have and download again from themefores the newspaper and reinstall it.

Thank you!

Hi,

Ensure that you have correctly installed the theme via FTP way, remove all of the untested plugins, clear all the caches, purge CDN files and check the results. Check the PHP version to be 7.0 and check the results. We do not have any bad reports in this case until now, sorry! Check your theme installing and configuration and let us know how it goes!

Thank you!

Hi,

@nervusvagus So it does not work in Chrome and works in Edge or other browsers? What if you clear the Chrome browser cache, does it work then? let me know.

Thanks

Hi,

Ensure that you are using the latest version of the theme and the WordPress version, clear all the caches, purge CDN files. Also, check the system status parameters to be increased according to our documentation from here -> https://forum.tagdiv.com/system-status-parameters-guide/

Let us know how it goes!

Thank you!

Hello !

This is most likely a plugin conflict. Please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Hello !

Please set the rocket loader to off like in our guide ->https://tagdiv.com/how-to-set-up-cloudflare-cdn/
Please clear all cache after you change the settings.

Thank you !

Hi,

Try to re-save the permalinks, clear all the caches, purge CDN files and check the results.
Let us know how it goes!

Thank you!

Hi,

Please make sure that you have the last version of theme ( v9.7.2 ) and you have all the settings for the theme requirements like in our guide –> https://forum.tagdiv.com/requirements-for-newspaper/

You need to remove the errors, make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.

Thank you!

Hi,

Please make sure that you make the settings like in our documentation -> https://forum.tagdiv.com/sharing/ -> Related articles -> https://forum.tagdiv.com/related-articles/

Please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.

Thank you!

Hi,

Please provide some more details, the activation is require after you make some changes in theme panel or after you post something in your blog?

Please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.

Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/

Thank you!

Hi,

Try to re-save your permalinks from the panel, clear all the caches, purge CDN files and check the results.

Thank you!

Hello !

We managed to find a quick fix. Upgrade the timeout field to 1000 and delete the cache. If the problem still persists or you don’t manage to do it please send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email and provide as many details you can about the problem. https://www.screencast.com/t/fCGUcP55y

Thank you !

Hello !

Please make sure that you have all the themes requirements in order: https://tagdiv.com/newspaper-theme-requirements/
Also make sure that you do not have a plugin conflict. Disable all non-theme related plugins and clear the cache.

Thank you !

Hi,

You need to deactivate all non theme plugins, after that clear all cache and check if the theme is working correctly, after that you need to activate the plugins one by one, clear the cache after each one and check the results until you identify the plugins that provide conflicts with Newspaper theme.

Thank you!

Hi,

If the cache plugin is set like in our documentation and you are not using others plugins for cache, please contact your host and ask if you have set a cache on your host, if you have, deactivate the cache from host.
Also please check if you do not have some settings in WordPress for cache.

Thank you!

Hi,

I have checked your website URL and I saw that your quality of the image was reduced by a plugin, as you can see here -> https://www.screencast.com/t/64g7bpeb9bm Unfortunately, please note that plugin has not been tested with our theme and also, we cannot say for sure if it will work or not as expected with the theme, sorry! Remove that plugin and use the real image quality because the theme has a cropping system which cut the image by the kind of thumb is used on your website if this functionality is checked in the Theme panel. Clear all the caches, purge CDN files and check the results. Check here -> https://forum.tagdiv.com/theme-thumbs/

Hope this helps and let us know how it goes!

Thank you!

Hi,

Please provide your website URL so I can take a closer look at it and also, so I will be able to provide a more accurate response. Ensure that you are using the latest version of the theme installed via FTP way because this is the surest method in this case. Remove all of the untested plugins if you are using something like this, clear all the caches, purge CDN files and check the results.

Thank you!

Hi,

Please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.

If the problem is still there, please delete( delete the theme plugins too, do not override ) the current version of Newspaper that you have and download again from themefores the newspaper and reinstall it.

Theme Install Guide -> https://tagdiv.com/how-to-install-newspaper-theme/
How to Update the Newspaper Theme for WordPress -> https://tagdiv.com/update-newspaper-theme/

If you are using single image from WPBakery, please check this topic -> https://forum.tagdiv.com/topic/layout-issues-with-latest-version/

Thumbnails – Fix strange looking images on blocks -> https://forum.tagdiv.com/thumbnails-fix-strange-looking-images-on-blocks/

Also please check this topic about the Newspaper V9.7 -> https://forum.tagdiv.com/topic/important-new-update-newspaper-9-7/

Let me know how it goes!
Thanks.