Search Results for 'cache'

Hello !

Yes, i can see it too. Also take note that once in a while after much editing you should clear cache so the browser will load a fresh page.

Thank you !

Hello !

Indeed there is an issue on your side. Please try deactivating all of your non-theme related plugins and clear cache. Let me know if the issue persists.

Thank you !

Hi,

Please make sure that you make the right changes and you clear all cache
-> https://www.screencast.com/t/SI2bwMM93
-> https://www.screencast.com/t/h5jnUobz

Thank you!

Hi,

Usually this problems are made by untested plugins, please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.

If this is not saving your problem please use this custom css
.td-pb-row, .td-block-row {
width: 99%;
}
Set the code Theme panel>Custom code>Advance css> Phone s

Let me know how is works!
Thank you!

Hi @marcdorris,

Please make sure that you make the same steps.
Here are 3 methods how to delete the empty column, 1. with drag and drop, 2. with right click and 3. pressing the delete button and click on Yes ( click on press the enter button ) -> https://www.screencast.com/t/EcFfXv9QJenm

Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

Please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.

Thank you!

Hi,

I have checked again your post page and I saw that the size of your header Ad is not properly displayed when you are using the Infinite Scroll on the post. Please notice that our theme simply takes the Google Adsense which you have added at the ad box and only display it on the Front End without any changes over that code. Also, the theme has not been tested with Google Ad manager and that problem happen due for this. Use the default settings for Google Adsense without any untested plugins, leave just to active only the required and tested plugins, clear all the caches, purge CDN files and check the results.

Hope this helps and let us know how it goes!

Thank you!

Hi,

I checked your links and others too, all of them seams to work normally -> https://www.screencast.com/t/104jyVkYb please clear all cache and try again.

Thank you!

Hello !

Please check your plugins. This issue is mostlikely to appear due to a plugin conflict. Try deactivating all non-theme plugins, clear cache and check if the problem persists.

Thank you !

Hello !

We haven’t faced this issue on our side. You could try disabling all the non-theme related plugins and clear cache. Also you could take a look at our page speed increasing tutorial sincer your page speed seems pretty low: https://tagdiv.com/how-to-increase-page-loading-speed/

Thank you !

Hello !

Text with title can be saved from the tagDiv composer’s saving icon wich you will find in the topbar of the composer. Also make sure that you’ve cleared cached.

https://www.screencast.com/t/CNBUhJ7v3H

Thank you !

Hello !

Have you tried clearing cache ? I’ve looked on your page and everything seems fine. https://www.screencast.com/t/ezCU0QU4Cj

Thank you !

So if you change it back to no sidebar the issue will happen again? Quite unusual if that happens.
The super cache should be equal in performance with the total cache, or maybe behind by a small margin. Most reviews rate it as the second or third best caching plugin out there. But the result could be indeed different case to case. It looks like the total cache is performing good on the website, it’s quite fast.

Hi,

Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
WP_MEMORY_LIMIT try to increase it at least to 256mb.
Also please check the php version to be 7-7.2

When tagDiv Composer is not working -> https://forum.tagdiv.com/tagdiv-composer-not-working/

Please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.

Let me know how is works!
Thank you!

Seems it’s not working after you activated that setting, also now the images do not load
– http://prntscr.com/nlfdzr
Do you use any image optimization plugins or tools other than the theme lazyload? They could conflict. I see a rocket lazyload – http://prntscr.com/nlfex0, also I believe the Jetpack photon is active – https://jetpack.com/support/site-accelerator/ and maybe the theme lazyload is also active – http://prntscr.com/nlffy6

All of these could conflict and cause problems. Try using only one lazyload and deactivate the others.

The view counter can be affected by caching or maybe minification, this is the main reason why it can stop working. I suggest as a quick test, to deactivate the caching plugin and check again. We recommend if possible to use the WP super cache plugin
– https://tagdiv.com/wp-super-cache-plugin-install-and-configure/

Hi,

This option should work -> https://www.screencast.com/t/S1Lx7KqHNAN8 -> https://www.screencast.com/t/63VCXX8T6o please make sure that you clear all cache after you save the settings made in theme panel.

Please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.

If there is still a problem, please provide me a link to your website were I can inspect this it.

Thank you!

Hi,

I have checked again your website URL on mobile and it seems to return good results. Also, I saw that you are using the Newsmag with Mobile Theme, right? If you want to achieve the general responsive theme behavior, you need to disable the Mobile Theme and also, all of the untested plugins which you are using, as you can see here -> https://www.screencast.com/t/2KN7FmCmCVG Remove and clear all of the untested plugins, clear all the caches, purge CDN files and check the results.

Thank you for the message!

Hi,

I checked your website and your products are display like on iPad (2) -> https://www.screencast.com/t/LnDITJSuC please change from 4 items on line to 1 item and make sure that you clear all cache.

Thank you!

Hi,

Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

Please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.

Let me know how is works!
Thank you!

Hi,

For me your website is looking just fine -> https://www.screencast.com/t/OWzfa0XR just please make sure that you clear all cache after you publish the something new.

Thank you!

Hi,

Please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.

If the issues persist, please provide me a link to your website, were I can take a closer look to this problem.

Thank you!

Hi,

I checked your website and now is working-> https://www.screencast.com/t/pzEvhdrjt
Usually the code appear on front-pages when tagDiv Composer is deactivate, also this can be happen if you build the pages with others builders and these are deactivate.
If you are using a cache plugin, please make sure that you clear all cache after you make some changes in theme panel or plugins.

If you have more questions, let me know!

Thank you!