Search Results for 'cache'

Hi,

Looks alright now – http://prntscr.com/nl2zw4 I have seen cases when the mobile theme was loading on desktop, usually it is caused by caching plugins, or maybe optimization plugins or settings from them. We recommend the super cache plugin, which work alright with the mobile plugin. I browsed the website for a while, for me this problem did not happen however.

Hi,

I tried to access your website to inspect this problem, but you website is under construction -> https://www.screencast.com/t/MZzd9fxb7 please provide some more details and a link were I can inspect this problem.

Please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.

Thank you!

Hi,

Please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again ( usually when feature images are not load is from plugins that have activate lazy load ).

I can not see your screenshot -> https://www.screencast.com/t/uK5txbpz

Please provide me a an working link or some working screenshots were I can inspect this problem.

Thank you!

Hi,

1)Unfortunately, I do not see the problem with the author’s box and white space, sorry! I see this -> https://www.screencast.com/t/ud9DPpllk2pv Provide more details and some useful screenshots with the issue so I can identify it closer.
2)I have made some tests on my website and the Post page Title are correctly displayed depending on what page you are, sorry! It seems that problems come from your website configuration. After some deeper investigations at your website, I saw that your URL is not correctly displayed when you are on Infinite Scroll template, which is not right. Also, I saw that you are using the Jetpack plugin which might break this functionality. Please remove all of the untested plugins and leave just to active only the theme and required plugins to active, clear all the caches and check the results.
3)I suppose that you have set up the previous post and that’s why you bring old posts when you scroll down. You need to set up by next posts from here -> https://www.screencast.com/t/4PF1H9fgEdu
4)If you are using the Mobile Theme, this functionality will do not work, sorry! Keep the General Responsive Mobile version and the Infinite Scroll would work as expected on the mobile.
5)Please check here -> https://forum.tagdiv.com/topic/date-time-in-the-top-bar/

Also, I have checked your license status and your support it seems to be expired. In the future, if you want to receive any support, you will need to extend it. Check here -> https://www.screencast.com/t/EpnBPyO5lXx

Hope this helps!

Thank you!

Hi,

Unfortunately, I have checked your website URL and I saw that your infinite scroll does not work as expected, as you can see here -> https://www.screencast.com/t/zrWovrz1c Please update the theme to the latest version of it which is 9.7.2, remove all of untested plugins because I saw that you are using something like this which can interact with the JS of the theme and causes a lot of unknown issues, clear all the caches, purge the CDN files and check the results.

Thank you!

Hi,

Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
WP_MEMORY_LIMIT try to increase it at least to 256mb.
Also please check the php version to be 7-7.2

When tagDiv Composer is not working -> https://forum.tagdiv.com/tagdiv-composer-not-working/

Please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.

Let me know how is works!
Thank you!

Hi,

Please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.

Mobile Theme: Automatic Optimization for Mobile with Newspaper Theme -> https://tagdiv.com/mobile-theme-automatic-optimization-for-mobile-newspaper-theme/
How to Make an AMP Ready Website with Newspaper Theme -> https://tagdiv.com/amp-newspaper-theme/

Thank you!

Hi,

Please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.

Please check our documentation for 7 days post sorting -> https://forum.tagdiv.com/7-days-post-sorting/

Let me know the results!
Thank you!

Hi,

Please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.

Let me know the results!
Thank you!

Hi,

Please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again ( usually when feature images are not load is from plugins that have activate lazy load ).

Please provide me a link were I can inspect this problem.

Thank you!

Hi @fatih and @saha201,

Please make sure that you set the amp like in our documentation -> https://tagdiv.com/amp-newspaper-theme/

Please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.

@saha201 Please cehck the Structured Data Testing Tool Error Guide ->https://www.schemaapp.com/tips/structured-data-testing-tool-error-guide/
-> https://search.google.com/structured-data/testing-tool?utm_source=search_console&utm_campaign=sc-amp-test#url=https%3A%2F%2Ftech-articles.com%2Fnote-7%2F%3Famp

Thank you!

Hi,

Please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.

Thank you!

Hi,

Unfortunately, this cache plugin has not been tested with our theme and also, we cannot say for sure if you will bring good theme results if you use it. Our tested and recommended plugin is WP Super Cache, according to our documentation from here -> https://forum.tagdiv.com/cache-plugin-install-and-configure/

Thank you!

Hi,

This issue you are having is quite unusual. While the theme font is loading and working
– http://prntscr.com/nkyi14
There are also another couple of attempts to load the font from a location which should not exist – http://prntscr.com/nkyimn seems to look for them in a css folder
– https://www.interestinganswers.com/css/images/icons/newspaper.woff?14 and this provides a 404.

From what I can see these calls originate from here – http://prntscr.com/nkymf2 from a rocket critical CSS, don’t know exactly what that is. Could be the cloudflare rocket loader, try disabling it and then clear all caches and check again
– https://documentation.deadlinefunnel.com/article/511-how-to-disable-cloudflare-rocket-loader

Thanks

Hi,

Works alright when I test it. I checked in a different post because the one from above leads to a 404. Before using the code I can’t even select the caption text, but after adding that margin this issue should be fixed – http://prntscr.com/nky7ma
– http://prntscr.com/nky8jk

Try it like this, it is stronger

.tdb_template_106606 .tdb_single_featured_image.td_block_wrap {
margin-bottom: -15px!important;
}

Clear the cache after entering the code in the theme panel.

Or you could try to edit the cloud post template, then set a negative margin bottom for the featured image element – http://prntscr.com/nkybar this should work just as well.

Thanks

Hi,

Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
WP_MEMORY_LIMIT try to increase it at least to 256mb.
Also please check the php version to be 7-7.2

When tagDiv Composer is not working -> https://forum.tagdiv.com/tagdiv-composer-not-working/

Please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.

Let me know how is works!
Thank you!

Hi,

Here is how is look to my iPhone X
https://www.screencast.com/t/duHSoZ6FLXM

Please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.

Thank you!

Hello !

Sorry for misunderstanding your issue !

It appears that you have a plugin conflict here. Please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.

If the problem persists please let me know !

Thank you !

Hi,

Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
WP_MEMORY_LIMIT try to increase it at least to 256mb.
Also please check the php version to be 7-7.2

When tagDiv Composer is not working -> https://forum.tagdiv.com/tagdiv-composer-not-working/

Please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.

You can delete the row pressing the delete button, click and hold and drag the row in delete section or using the right click on the row.
-> https://www.screencast.com/t/8nDxZ7Zv
-> https://www.screencast.com/t/w3Br7BorZJdm

Please notice that the empty column is the layout of row https://www.screencast.com/t/s84Mha5p , so if you want to remove that empty column, you need to delete that row -> https://www.screencast.com/t/EcFfXv9QJenm

Let me know how is works!
Thank you!

Hi,

Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
WP_MEMORY_LIMIT try to increase it at least to 256mb.
Also please check the php version to be 7-7.2

When tagDiv Composer is not working -> https://forum.tagdiv.com/tagdiv-composer-not-working/

Please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.

If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Let me know how is works!
Thank you!

Hi,

This can be happen if you have set some width on row, column or element
-> https://www.screencast.com/t/fYXJqASybdQ if you are using the default layout this should look like this -> https://www.screencast.com/t/Kc1LQrmU80i

If there is still a problem, please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.

Thanks!