Search Results for 'cache'

Hello,

Please test the query without plugins. Disable all plugins except the page builder, clear cache and reset cdn files if you use it. Also please use this guide to make the proper host requirements: https://forum.tagdiv.com/search/requirements/
Then run your query test again.

Thank you!

Hello,

This could be a plugin conflict so please disable all plugins except the page builder, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

Thank you!

Hello tanose,

Please ensure that your system status has been correctly increased according to our documentation from here -> https://forum.tagdiv.com/system-status-parameters-guide/, clear all the caches and check the results. Also, you can read this topic here -> https://wordpress.org/support/topic/the-link-you-followed-has-expired/

Thanks for your understanding!

Hello,

This could be a plugin conflict so please disable all plugins except the page builder, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

Thank you!

Hi,

I have checked your website on my mobile (iPhone X) and the Whatsapp functionality seems to work as expected, as you can see here -> https://www.screencast.com/t/mQpcXfjIC Try to clear all of the caches and check the results.

Thanks for the message!

Hello Ramazan,

Try to reinstall the theme via FTP way, remove all of the untested plugins, clear all the caches and check the results.

Thanks for the message!

Hi,

Please update the theme to the latest version of it which is Newsmag 4.4, clear all the caches, remove all of the untested plugins and check the results. Before this, we strongly recommend making a full backup to your database to avoid losing all of your data.

Thanks for your understanding!

Hi,

There are many icons to choose from, they are all provided by by the tagDiv composer
– https://www.screencast.com/t/1cAe3ZqWo77
Try to clear the browser cache and check again, or test in a different browser.

Thanks

Hello tzvika770,

I have inspected your website and I did not saw any top bar there. Make sure that your theme installing has been made via FTP way, clear all the caches and check the results.

Thanks for your understanding!

Hello,

It seems the css for the button does no apply properly. It could be a plugin influencing the css. Please try to disable all plugins except the page builder, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

Thank you!

Hello,

Maybe you had the mobile theme plugin enabled and your cache did not let it get through in some cases. If you do not want the “latest articles” then please disable the mobile theme plugin: https://forum.tagdiv.com/the-mobile-theme/

Thank you!

Hello,

This could be a plugin conflict so please disable all plugins except the page builder, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

Thank you!

Hello tanose,

Most likely, the theme was not correctly installed, sorry! Please try to reinstall the theme via FTP way, according to our documentation from here -> https://forum.tagdiv.com/system-status-parameters-guide/ clear all the caches and check the results. Before this, you should check the theme’s requirements from here -> https://forum.tagdiv.com/requirements-for-newspaper/ Keep in mind that all of these things must be met to get well theme’s results.

Hope this helps and let us know how it goes!

Thanks for your understanding!

Hello karayel,

Please update the theme to the latest version of it via FTP way, clear all the caches and check the results. This problem has already fixed!

Thanks for the message!

Hello Lecache,

Please provide your website URL so I can take a closer look at your modal image section.

Thanks for the message!

Hello emmalabbe,

Try to regenerate your images using the Force Regenerate plugin or Thumbnails Regenerate. Clear all the caches and check the results. If the problem is still there, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can take a closer look at the single image section from your Sidebar. Provide the link to this topic so we can quickly identify you.

Thanks for the message!

Hello ezsocial,

The Analitycs Code should have to be added here -> https://www.screencast.com/t/fc7l4hGXv Ensure that you are using the latest version of the theme via FTP way, clear all the caches and check the results.

Thanks.

Hello chazlight1,

Try to update the theme to the latest version of it, clear all the caches and check the results. If the problem is still there, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can take a closer look at it. Before this, please make a full backup to your database.

Thanks for your understanding!