Search Results for 'cache'

Hello all,

Please try to disable the Social COunter from your plugins section, remove it and install the following Social COunter from here -> https://www.filedropper.com/showdownload.php/td-social-counter_1
Clear all the caches and check the results.

Thanks for the message!

Hello fgter,

All the available settings for Icons Sharing can be found here -> https://www.screencast.com/t/b3ZqDb43q Clear all the caches and check the results.

Thanks for the message!

Hello,

After a theme update it is always good practice to clear all caching from the cache plugin, cdn server, hosting side cache and browser cache for each browser you use.

Thank you!

Hello,

We have the latest version of chrome but we cannot see any links change position. Please clear your browser cache or test from a different machine as we cannot see the error.

Thanks.

Hello cocoadmin,

It seems to be a problem with your caches. Try to clear all of these, press CTRL+SHIFT+R and check the results. The button should reappear.

Thanks for your understanding!

Hello printing3d,

Please notice that all the settings, in this case, can be found in Theme panel, here -> https://www.screencast.com/t/cAkGVMahc After you have set up all of your desired changes from Theme panel, try to clear all the caches and check the results.

Thanks for your understanding!

Hello,

Please also disable all plugins except the page builder, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

Thank you!

Hi,

Sometimes that is easily fixed by clearing the browser cache, or force refresh the page (Ctrl+Shift+R). Happens all the time for me as well while testing. Try that and let us know.

Hello,

Maybe you have a cdn server that is not properly set or your host provides a hosting side cache you are not aware of. You should contact your host and ask about it.

Also please mind the offsets you use on your blocks as if you have an offset you will not be able to see new posts in each block: https://forum.tagdiv.com/block-settings-guide/

Thanks.

Hello,

The new version has been thoroughly tested and it works properly. People simply do not clear cache or do not update the theme plugins after updating the theme. Please read this guide: https://forum.tagdiv.com/how-to-update-the-theme-2/ especially this part which most users skip: https://www.screencast.com/t/rMEJUkbeETwq

Thank you!

Hello,

This could be a plugin conflict so please disable all plugins except the page builder, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

Thank you!

Hello,

The new version has been thoroughly tested and it works properly. People simply do not clear cache or do not update the theme plugins after updating the theme. Please read this guide: https://forum.tagdiv.com/how-to-update-the-theme-2/ especially this part which most users skip: https://www.screencast.com/t/rMEJUkbeETwq

Thank you!

Hi,

There is no other data required anymore, only the ID. Please check the theme change log before making an update
– https://www.screencast.com/t/qAq3eS47P
– https://themeforest.net/item/newspaper/5489609

Now you only need to enter the ID. If it’s not working for you, try testing with a different ID, try coca-cola for example
– https://www.screencast.com/t/DrbHj0AWfthb
– https://www.screencast.com/t/Zr9N3a6KVf
Then use your own again. Also clear the cache. Let us know the results.

Thanks