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Hello immamh77,
Please notice that any pos template can be used for Featured images and if you want a special template for video, you should choose one which allows you to add Featured Video from our list here -> https://forum.tagdiv.com/featured-image-or-video/
Regarding on weather widget, notice that I have tested on my side and this element works as expected. Ensure that you are using the latest version of the theme installed via FTP way, remove all of the untested plugins which can break the theme, clear all the caches and check the results.
Thanks for your understanding!
Hi, I disabled all plugins except the page builder, cleared the cache and I don’t use CDN files.
I installed the theme on a fresh installation of WordPress, too. It’s just not working for http://test.fmoviemag.com/.
Hello,
I can see the ads just fine in the examples you mentioned. Please try to re-add the code and clear all caching. Including your browser cache.
Thank you!
Hi,
It seems there is a problem with the composer, it is not functioning correctly. Try as a first step to deactivate all other plugins except theme plugins. Deactivate all the browser extensions and clear the browser cache (alternatively test with a different browser). Please let us know the results.
Thanks
Hi,
1. Indeed the default value is only a placeholder, it does not apply o the image. You need to enter the value you want in that field.
2. That is exactly what the issue was. No icons were loading on the actual page, despite them showing in the composer as you are building the page. As I mentioned the theme package was re-uploaded and the issue fixed. Currently there is no such problem anymore.
If you reinstalled the theme, clear all caching, including browser cache. Force refresh the page (Ctrl+Shift+R) and check the results.
In case there is still an issue, please send us an email at contact@tagdiv.com and provide admin login information, as well as FTP access. Make a backup of the website before. We will take a look.
Include a link to this topic in the email.
Thanks
Hello Anujsharma768,
Make sure that you are using the latest version of the theme, installed via FTP way, remove all of the untested plugins, clear all the caches and check the results. Make sure that all of the plugins are updated to the latest version of them which come bundled with the theme’s packet.
Hope this helps and let us know how it goes!
Thanks for your understanding!
Hello,
This could be a plugin conflict so please disable all plugins except the page builder, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.
Thank you!
Hello johnmiao,
Make sure that you are using the latest version of the theme, installed via FTP way, clear all the caches and check the results. -> https://www.screencast.com/t/xlZRtuPl6
Hope this helps!
Thanks for your understanding!
Hello gamingfront,
Sounds are not good, sorry! Ensure that you are using the latest version of the theme, installed via FTP way, remove all of the untested plugins which can affect the theme functionality, clear all the caches and check the results. All the Google Fonts from the theme were tested and should work as expected, without any problems. Try to make a new fresh install to another subdomain for testing and check the results. If the problem is still there, please let us know.
Thanks for your understanding!
Hello,
Here is talking about updated time which seems to be added at the bottom of each post. It’s strange because our theme does not add something like this, sorry! MayBE, this effect comes from such untested plugins used by you. To achieve best theme results, you should remove all of these, clear all the caches and check the results. As a quick solution, in this case, would be to use such a custom CSS code to hide this date from that section. Use the code below and place it in Theme panel -> Custom CSS area.
The code is ->
.td-post-content .updated{
display:none;
}
Thanks for your understanding!
Hello Cosmin,
I have inspected your website and the Background Click Ads seems to works as expected for the whole space of the theme. Please clear all the caches, purge CDN files if you are using something like this, clear all the caches and check the results.
Thanks for your understanding!
Theme without untested plugins do not create any files with name “tmp…” images in media library.
List of tested and recommended plugins to use with the Theme:
WP Super Cache – caching plugin
Contact form 7 – used to make contact forms
bbPress – forum plugin
BuddyPress – social network plugin
Font Awesome 4 Menus – icon pack, supported in the theme menus
Jetpack – plugin with lots of features *it may slow down your site
WooCommerce – eCommerce solution
WordPress (Yoast) SEO – SEO plugin
Wp User Avatar – Change users avatars
WPML – multilingual plugin
Disable all of the untested plugins and try again.
They look okay on my side http://prntscr.com/imahef. Maybe try clearing your browser Cache
Hello, I tried all the solutions on this forum, nothing works, background ad click works only on a small portion (at the top)!
I turned off at a time all plugins inclusive cache plugin! Nothing works!
My theme is newsmag 4.2 and i need ti fix this quick, my sponsor is not too happy with this problem. You can check at androidro.ro, my website.
Thanks for your time!
Hello,
This could be a plugin conflict so please disable all plugins except the page builder, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.
Thank you!
Hello,
I am currently using and customising the Newspaper 8.5 default theme, but I am unable to select anything under the (Style hunter, Recipes, Video) row with the three dark block items in a row. Anything before this position is selectable and editable.
https://established.africa/dir
one of these two URLs
https://established.co.za/dir
I have tried different browsers, cleared cache and all, but I am not able to select them. My mouse cursor remains default.
Please do advise.
Hi,
I tested again myself and still div’s everywhere. https://www.screencast.com/t/nyj9POE4
No p tag replacement in sight.
Please disable all plugins except the page builder, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.
Thank you!
Hello,
I can see the ads just fine. There is no black space. Please clear your browser cache and check for any ad blocker tools.
Thanks.
Hi,
The problem not persist, seems that it was because a cache problem.
Thanks.
Hello,
This could be a plugin conflict so please disable all plugins except the page builder, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.
If the issue is still there, please contact us on our email address at contact@tagdiv.com and provide a link to your site and wp-admin (login information and admin rights) so we can login and investigate. Please also include a link to this conversation.
Thank you!
Hello ncguynet,
Please update the theme via FTP way according to our documentation from here -> https://forum.tagdiv.com/install-via-ftp/ and leave to active only the plugins that come bundled with the theme core files, clear all the caches and check the results. After you have followed all of these steps, please let us know if you will encounter any others problems.
Thanks for your understanding!
They are showing on my end. http://prntscr.com/illgkn Maybe clear browser cache (and flush DNS if possible https://documentation.cpanel.net/display/CKB/How+To+Clear+Your+DNS+Cache)
Fixed. It was the cache, sorry. I deactivated the cache on the production site instead of the test site xD
Now everything works fine!
Thanks again and sorry for the mistake.
HI.
Attached:
https://www.1000wordsmagazine.com/wp-content/uploads/2018/03/probelms-1000wm-ajax.jpg
A few problems – errors appear on the website, since today morning.
– ajax search not works – on the top right. – not in any browsers.
– menu items which overlap each other – sub-menu cannot click-catch – because of gone-away if you try.
– pictures on site – flat not correct size shown – featured images – flat – looks like missing size parameters.
– pictures in articles should open big-wide-modal, but instead – open the picture URL redirect. – meaning visitor took away —> causing bounce rate big.
How to check admin-ajax.php if its working or not?
Was everything good until 1:00 am today – when I added a new article – then went to sleep. – I did nothing else.
What happen since? –
Problem with cache or CDN?
I did not touch any plugins since 10days – and was ok until today.
Could you give any advise – or could you check it for me – whats wrong?
Thx, Zoltan
Hello,
Please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further inspect it closer your setup page. Before this, you should remove all of the untested plugins, clear all the caches and check the results.
Thanks for your understanding!
