Search Results for 'cache'

I’m not sure what you mean. Your site images seem to display just fine. What images are not showing up without shadowsocks ? I recommend disabling all plugins except the page builder, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

Thank you!

Hello,
If the ads get delivered randomly, then the theme has nothing to do with it. The ad system renders the code. Maybe you have a caching issue that affects the ads. Please disable all caching for testing purposes and only use wp super cache and cloudflare afterwards.

https://forum.tagdiv.com/cache-plugin-install-and-configure/
https://forum.tagdiv.com/cloudflare-cdn/

Thank you!

Hello,

For the sharing icons, please make sure you clear all caching including browser cache.
Test from a different browser to make sure.

As for the module height, sorry but there is no simple method to have it display properly on all devices with half the size. It needs adjusting for each viewport in particular. We suggest hiring a freelancer to help out as we cannot offer a solution via the theme support.

Thank you!

Hello webarts,

I have inspected your website and I saw that your homepage works as expected, without any problem. Also, I have inspected your source code and I have noticed that you have some errors through your console, as you can see here -> https://www.screencast.com/t/jdsGdQUBvqz7 Please remove all of the untested plugins, clear all the caches and check the results. If the problem is still there, you should make a new fresh install from scratch via FTP way, clear all the caches and check the results.

Thanks for the message!

Hello,

Maybe you have updates set to automatic and a plugin got updated and the new version is not compatible anymore with the theme. Please test this without plugins. Disable all plugins except the page builder, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

Thank you!

Hello,

Wp super cache is the tested and recommended plugin to usew with our theme. W3 total cache has gzip as a bonus and it is not actually “required” for a caching plugin. WP super cache works just fine without gzip but you need it to increase the page loading speed.
Please only use wp super cache and these settings:
https://forum.tagdiv.com/search/cache/
for cloudflare: https://forum.tagdiv.com/cloudflare-cdn/
As for the gzip compression and other optimization needed for proper page loading speed, please use this guide:
https://forum.tagdiv.com/how-to-make-the-site-faster/

Thank you!

Hello,

We have no reports of this issue. Please try this without plugins as it could be a plugin conflict. Disable all plugins except the page builder, clear cache and reset cdn files if you use it.

Thank you!

Hi,

It seems to point to an advanced cache file in the wordpress install folder (wp-content). This could be from a different caching system and could affect the super cache. I could not say if you should remove it or not. I have not seen this issue before and also there are no mentioned of this online.
You could try to first backup that file (wp-content/advanced-cache.php) and remove it. Then check if the super cache works without any errors.

Thanks

That is the sidebar you are seeing on mobile with the child with glasses: https://www.screencast.com/t/sYN5GdxotW6 how was it deleted when I can still see it on both desktop and mobile?
The footer is the same on both desktop and mobiles.

You seem to have a caching issue. That is why you cannot install wp super cache. Please try to install it on a wp default theme like twentysixteen and see if it works there.

Thank you!

Hello lukehodge,

You sohuld try using a bit of CSS code if you want to change the size of your logo.

The code is ->

@media (max-width: 1140px){
.td-main-menu-logo img {
max-width: 250px;
}
}
@media (max-width: 1140px){
.td-main-menu-logo img{
max-height: 60px!important;
}
}

Notice that we do not recommend to increase the size of that section because the logo can be easily broken. I suggest to load another logo size for the mobile version from Theme panel, clear all the caches and check the results. If you will check our demo, you will see good results in this case.

Thanks for your understanding!

Hello apacheinteractive,

Please check the Theme panel and ensure that your thumbnails are enabled from here -> https://www.screencast.com/t/L2QVMHWi1Zn for your blocks used by you. Clear all the caches and check the results. If the problem is still there, please regenerate your thumbnails via Force Regenerate plugin and Thumbnails Regenerate.

Thanks for your understanding!

Hi,

@baztanet If you could provide a link to where this is happening on your website, we will investigate. All issues until now related to the social sharing were either visual issues resolved by clearing all caches installed, CDN and also browser cache, and adapting child theme customization.
Or in some cases conflicts with plugins, which caused the socials to not display or function properly.

Thanks